Experience

Coorpacademy by Go1

• France
• Education
• 1 - 100 Employee

• Senior Customer Success Manager - Enterprise

  • Jun 2021 - Present

  Revolutionizing corporate online training through a platform (SaaS) with the largest library of premium content incorporating the latest digital learning innovations. Revolutionizing corporate online training through a platform (SaaS) with the largest library of premium content incorporating the latest digital learning innovations.



Cheko

• Software Development
• 1 - 100 Employee

• Co-founder

  • Nov 2019 - Apr 2021

  Mobile application streamlining the payment process and enhancing customer experience in the café-hotel-restaurant (CHR) sector. Mobile application streamlining the payment process and enhancing customer experience in the café-hotel-restaurant (CHR) sector.



SIXT

• Germany
• Travel Arrangements
• 700 & Above Employee

• Project manager - Operations France

  • Feb 2017 - Oct 2019

  Enhancing quality & customer experience for the network of 200+ French branches. • Management/launch of new mobility division (electric vehicles, delivery, autonomous rental...) • Handling of bids and tenders • Service quality and performance improvement • Cost management/negotiation with suppliers Enhancing quality & customer experience for the network of 200+ French branches. • Management/launch of new mobility division (electric vehicles, delivery, autonomous rental...) • Handling of bids and tenders • Service quality and performance improvement • Cost management/negotiation with suppliers



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant Global Business Solution

  • Nov 2014 - Jan 2017

  Definition of the Global offer architecture on the Sport Industry (world sporting goods retailer) Strategy and tool implementation to create and manage the global offer, product range management ( initial concept, launch, development) Functional Project management skills : - workshop and client meetings, definition of needs, functional specifications, work on the global strategy, good match between the need and the solution - Project schedule, respect of timing, validation of the needs - Test and delivery: test, employee training on the new solution, improvement of the solution. Show less



La Fromagerie Cheese shop

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Entrepreneurship / Project Manager

  • Jul 2012 - Jul 2013

  Building and development of a retail Business on the food and Wine sector. Project management pre-opening: - Creation of the retail store (Building permit, Administrative, architects, health department) - Sourcing/prospecting (complete market study, suppliers to import products) - Marketing/communication (Brand Identity, Product selection) Global Management and Business Development: - Store management (stocks) - Management of Marketing and communication Strategies (merchandising, press, social media and web site, improved product offering) - Customer relationship Management (suppliers, client B to C, client B to B) - Staff management (Recruitment/ training of employees and team management) - Business development (launch of catering activities, a B to B offer, Promoting the business by organizing events with wine makers and companies, increase of the image ( business from 0 to 20 000 $/ month Show less



Bouvet USA

• Région de la baie de San Francisco, États-Unis

• B to B Sales Representative – In charge of California

  • Jul 2012 - Dec 2012

  Sales and Development of high-end decorative hardware on the design market. - Sales: increase of sales of decorative hardware with architects and designers on the construction and renovation sector - Project Management: Follow-up client projects, support, customer service - Clients: Customer relationship management, providing high-end service, long-term sales. - Negotiation: meetings, relationship with building contractors… Sales and Development of high-end decorative hardware on the design market. - Sales: increase of sales of decorative hardware with architects and designers on the construction and renovation sector - Project Management: Follow-up client projects, support, customer service - Clients: Customer relationship management, providing high-end service, long-term sales. - Negotiation: meetings, relationship with building contractors…



Sage

• United Kingdom
• Software Development
• 700 & Above Employee

• Marketing Assistant

  • May 2010 - Jun 2010

  Launch of a new product on the local authorities’ market : « Le Portail Sage » Development of communication plan and launch plan, management CRM Launch of a new product on the local authorities’ market : « Le Portail Sage » Development of communication plan and launch plan, management CRM



Toyota Motor Corporation

• Motor Vehicle Manufacturing
• 700 & Above Employee

• Technical Sales

  • Jan 2009 - Jan 2009

  Sales force, marketing actions and communication. Welcome of customers, looks for their needs, advices, proposition of vehicles. Sales force, marketing actions and communication. Welcome of customers, looks for their needs, advices, proposition of vehicles.