Experience

Le Conservatoire de Musique de Genève

• Switzerland
• E-learning
• 1 - 100 Employee

• Front Desk Manager

  • Mar 2022 - Present

• Marketing assistant in communication

  • Sep 2021 - May 2022



Romain à la voix

• Ville-la-Grand, Auvergne-Rhône-Alpes, France

• Singing teacher

  • Jan 2019 - Jun 2022

  Voice performance, music theory and piano Voice performance, music theory and piano



école des musiques actuelles de Genève ETM

• Genève, Suisse

• Music invent and masterclass Manager

  • May 2019 - Jun 2021



La Cour des Augustins****

• Région de Genève, Suisse

• Réceptionist

  • Jun 2017 - Aug 2017

  For this new challenge I worked for three month only ! It was to short but then I had to start my fulltime music studies. At La Cour des Augustins**** I master the software Fidelio Property Management System. From the reservation to the check out I took care of the customers and gived a four stars service. It was a smaller hotel than before (about 40 rooms) so I enjoyed a lot the diversity of my job. I had to be polyvalent. -Reservation by phone, mail, through the website and walk in -Managing of phone call and walk in guests -Sales and marketing -Check in -Check out/Billing and collection services -Concierge service -Job training for the new collaborators -Hotel advertising -Customer loyalty



HOTEL ROYAL**** Groupe MANOTEL

• Receptionist & Concierge

  • Apr 2015 - Jun 2017

  After my gastronomic experience as head waiter I want to improve my commercial marketing techniques to expand my knowledges in tourism and hotel administration. With more than 200 rooms, the Hôtel Royal**** is a very good school. I mastered the software Opera Property Management System. From the reservation to the check out I took care of an international clientele and gave them the highest quality service that I could. Thanks to this work experience I oriente my career to the guest relation service.-Reservation by phone, mail, through the website and walk in-Managing of phone call and walk in guests-Sales and marketing -Check in -Check out/Billing and collection services-Concierge service-Job training for the new collaborators -Hotel advertising-Customer loyalty

• Head Waiter and head bartender

  • Feb 2010 - Apr 2015

  I was part of the team who open the new restaurant of the Hôtel Royal : "Le Duo, coté Bistro/cotéResto". I challenged my versatility by holding every position : Head waiter in a Parisian style brassery, Head waiter in a famous gastronomic restaurant (haward by a 16/20 at the Gault&Millau guide when I was in post), and head bartender at the cocktail and champagne bar "The Bogie's Bar". I had the feeling I shared my passion for the wine, the cocktail and the gastronomic food and that I passed on what I had learned to the guest. I refined the salesman inside me.During this experience I got to know quite a bit about the international customers from everywhere in the world (United Nations Geneva)



CLUB MED Chamonix****

• Chamonix resort, France

• Bartender

  • Dec 2008 - Sep 2009

  My role was to set up a bar of 500 guests and to give the best cocktail service. -Mixology and precision -teamwork I mixed my performing art at the bar and on stage as an actor and a singer. My role was to set up a bar of 500 guests and to give the best cocktail service. -Mixology and precision -teamwork I mixed my performing art at the bar and on stage as an actor and a singer.



CLUB MED Pompadour***

• Pompadour, France

• Assistant Restaurant Manager

  • Jun 2008 - Nov 2008

  My role was to organise and manage a team made up of around twenty waiters in order to give the best customer-service in the buffet restaurant (500 dining place settings) -Division of responsibilities and control I was also in charge of the set up of the buffet. I have to show off the fine cuisine elaborated by the chef. I participated as a singer and an actor in the social dynamics life of the holiday club. I seriously improved the quality of my client relationships.



ELY Wine Bar Dublin

• Dublin, Ireland

• Head Waiter

  • Jul 2007 - Mar 2008

  Language stay Language stay



SHERPA SODEXO Collective catering in health care sector

• Paris Area, France

• Business and Commercial Assistant (Internship for the Masters)

  • Jan 2006 - Jun 2006

  My role was to conduct a market research in western France in order to establish the conditions for the expansion of SHERPA, which at the time was established mainly in the Ile-de-France region. Before the end of my mission and thanks to my work, SHERPA signed the first business contract in the North West of France. During this period SHERPA took over of AMPHITRYON (Health catering in south west France) and I was part of that team as a sales and marketing support member. My role was to conduct a market research in western France in order to establish the conditions for the expansion of SHERPA, which at the time was established mainly in the Ile-de-France region. Before the end of my mission and thanks to my work, SHERPA signed the first business contract in the North West of France. During this period SHERPA took over of AMPHITRYON (Health catering in south west France) and I was part of that team as a sales and marketing support member.