Experience

MiFinity

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Business Development Manager

  • May 2023 - Present



Opex Ltd

• Malta
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Head of Sales Department

  • Nov 2022 - May 2023

  In my present position, I am in charge of overseeing the recruitment of team members and interns, as well as regulating spending to satisfy budgetary requirements. I'm putting mechanisms in place for client retention and VIP service. I assist clients in upgrading services.● company sales targets, business development plans and strategies.● Developed services from scratch, including team building, interviewing and providing training and building processes and tools.

• Sales & Reactivation Team Lead

  • Jul 2022 - Nov 2022



Betclic Group

• France
• Gambling Facilities and Casinos
• 700 & Above Employee

• Customer Operations

  • Jan 2022 - Jul 2022

  In this position, I provided assistance to clients using all accessible contact methods, including email, phone, and live chat. Provided services to players, followed anti-money laundering legislation, and promoted responsible gaming. • Assisted risk, fraud, and finance divisions with fraud checks and reporting market activity. In this position, I provided assistance to clients using all accessible contact methods, including email, phone, and live chat. Provided services to players, followed anti-money laundering legislation, and promoted responsible gaming. • Assisted risk, fraud, and finance divisions with fraud checks and reporting market activity.



ODY-C

• Telecommunications
• 1 - 100 Employee

• Senior Business Manager

  • Jan 2021 - Jul 2021

  In my professional role, I have performed market research and analysis to boost service quality and customer happiness, whilst detecting industry trends and rivals. I have managed cross-functional teams, including sales, marketing, and customer support to ensure alignment with business goals and objectives. Some of my major contributions include: ● Attained and concluded public tender with two municipalities of 20K inhabitants. ● Accomplished best company ratio for customer satisfaction. Show less



RED CASH WINE AND BEER

• France
• Retail

• Company Owner

  • Apr 2014 - Dec 2020

  In this tenure, I have managed large accounts while discovering and exploring new markets to increase revenue and growth. To remain competitive in the social media sector, I have implemented a long-term plan. I have fostered partnerships with important stakeholders such as investors, advertising, and content providers to increase brand recognition. Some of my major key accomplishments include: ● Reduced costs by effective price negotiation, scaling cost efficiency, and supply chain optimisation. ● Led team of 10 employees, providing training and guidance to improve overall performance. ● Accomplished 15% increase in rate of return by reselling on domestic/international markets. Show less



Los Productos Mexicanos

• Monterrey, Nuevo León, Mexico

• Analyst and Market research manager

  • 2008 - 2009

  Providing networking, market studies analysis for Latam and EU markets. Identifying the main actors, producer and providers. Providing networking, market studies analysis for Latam and EU markets. Identifying the main actors, producer and providers.



Septeo Legal Suite

• United States
• Software Development
• 1 - 100 Employee

• Sales Marketing Assistant

  • Oct 2006 - Apr 2007



KERMENE

• France
• Food and Beverage Manufacturing
• 400 - 500 Employee

• Sales And Marketing Intern

  • Sep 2005 - Jun 2006