Roland Richardson, M.B.A
Business Consultant at Endurance IT Services- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Endurance IT Services
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Business Consultant
-
May 2023 - Present
• Led and executed complex IT consulting projects for clients, resulting in increased operational efficiency and cost savings. • Collaborated with clients to identify business challenges, conducted in-depth analyses, and developed tailored solutions to address their specific needs. • Advised clients on IT strategy, including technology selection, implementation, and optimization, resulting in improved IT infrastructure and performance. • Conducted comprehensive business process assessments to identify opportunities for process improvement and automation, leading to streamlined operations. • Developed and delivered compelling client presentations and reports to communicate project findings, recommendations, and ROI. • Acted as a subject matter expert in areas such as IT security, cloud computing, and data analytics, providing valuable insights to clients. • Built and maintained strong client relationships, fostering trust and long-term partnerships. • Stayed up-to-date with industry trends and emerging technologies to provide clients with innovative solutions and strategic guidance. • Collaborated with sales teams to identify new business opportunities and contributed to proposal development and client acquisition efforts. Show less
-
-
-
Tidewater Patriots Lacrosse
-
Hampton Roads, Virginia Metropolitan Area
-
Assistant Lacrosse Coach
-
Aug 2018 - Mar 2023
• Plan and execute practice sessions focused on skill development, strategy, and game tactics. • Assess and analyze players' abilities and provide individualized feedback and coaching. • Foster a culture of continuous improvement and dedication to the sport. • Develop game plans and strategies for competitive play. • Provide in-game coaching and make tactical adjustments as needed. • Ensure the safety of all players during practices and games. • Promote proper equipment usage and adherence to safety protocols. Show less
-
-
-
Conte's Bike Shop
-
United States
-
Retail
-
1 - 100 Employee
-
Assistant Manager
-
Jun 2022 - Dec 2022
• Assist the Store Manager in recruiting, training, and supervising store staff, ensuring they provide exceptional customer service and maintain a positive work environment. • Interact with customers in a friendly and knowledgeable manner, providing assistance with product selection, technical inquiries, and resolving customer concerns or issues. • Collaborate with the Store Manager to achieve sales goals and targets. Offer product recommendations and upsell accessories or services to enhance the customer's cycling experience. •Assist in managing inventory levels, including ordering, receiving, and maintaining stock. Ensure accurate inventory counts and pricing. • Assist in opening and closing the store, including security procedures, cash register balancing, and ensuring the store is presentable for customers. • Assist in maintaining accurate records, including sales reports, employee schedules, and customer profiles. Help with paperwork related to returns, warranties, and special orders. • Continuously expand knowledge of cycling products and industry trends. Provided training to staff to improve product knowledge and customer service skills. Show less
-
-
-
DocuSign
-
United States
-
Software Development
-
700 & Above Employee
-
Market Development Representative
-
Jan 2022 - Jun 2022
• Specializing in Education and Not for Profit sector • Generate a continuous prospecting pipeline of qualified opportunities through outbound cold calls, email messaging and contact adding • Collaborate with Account Executives to strategize territory plans and pipeline, while aligning custom solutions for unique business needs • Lead qualification meetings with prospects to gain understanding of their current processes and drive value-driven solutions • Edit and write email sequences to be utilized amongst the MDR organization’s prospecting efforts • Develop a deep understanding of product capabilities as well as sales best practices • Leverage various tools including Salesforce, Outreach, ZoomInfo, Google Suite, HighSpot, and Office 365 to support sales efforts and replenish pipeline • Lead enablement efforts within the team to support best practices regarding selling strategies, organization skills, talk tracks, and sales mindset Show less
-
-
-
Hampton Roads Academy
-
United States
-
Primary and Secondary Education
-
1 - 100 Employee
-
Assistant Director for Admission
-
Aug 2018 - Jul 2021
• Market HRA in recruitment pipelines, answer inquiries, and satisfy enrollment goals of qualified candidates• Recruit and admit students into the International Program from outside countries• Positive, proactive communication with families and candidates through the admittance process• Digitalize and modernize admissions processes and website content• Enrolled 52 students, grades 5-12, for the 2019-2020 school year• Enrolled 60 , for grades 5-12 students, for the 2020-2021 school year• Enrolled 42 students, grades 5-12, for the 2021-2022 (as of 06/01/21)• 2020 ranked #14 out of 87 best private K-12 schools in Virginia (Niche.com)• 2020 ranked #365 out of 2,402 best private K-12 schools in the Nation (Niche.com)• Coach Varsity Lacrosse, Sailing, and Soccer Show less
-
-
Head Varsity Lacrosse Coach
-
Aug 2018 - Jul 2021
• Plan and execute practice sessions focused on skill development, strategy, and game tactics. • Assess and analyze players' abilities and provide individualized feedback and coaching.• Foster a culture of continuous improvement and dedication to the sport.• Develop game plans and strategies for competitive play.• Provide in-game coaching and make tactical adjustments as needed. • Ensure the safety of all players during practices and games.• Promote proper equipment usage and adherence to safety protocols. Show less
-
-
-
Cottrell Contracting Corporation
-
United States
-
Construction
-
1 - 100 Employee
-
Field Engineer
-
Oct 2016 - Aug 2018
• Upon award from US Army Corp of Engineers, oversee project from set-up to completion, to include: conduct hydroponic survey, manage fleet (control, inspect, maintain, repair), monitor processes (plan, communicate, problem-solve, decision- making, reporting), and supervise project in entirety. • Serve as Site Safety & Health Officer (SSHO) and Quality Control manager for assigned projects. • Cultivate collaborative environment with project partners including government agencies, clients, subcontractors, and environmental agencies; mediate disputes when they arise. Show less
-
-
-
Progressive Waste Solutions Ltd
-
United Kingdom
-
Renewables & Environment
-
1 - 100 Employee
-
Operations Supervisor
-
Aug 2015 - Mar 2016
• Communicated with customers in jurisdiction (total of 125K) • Resolved potential issues and reinforced protocols to prevent reoccurrence • Operated $10M service contracts with Hillsborough County (drivers, truck repairs, maintenance) • Managed employees, including training, scheduling, worker’s compensation • Measured data to identify and react to trends for optimal productivity • Provided safety standards in accordance to Federal regulation (DOT and OSHA) • Communicated with customers in jurisdiction (total of 125K) • Resolved potential issues and reinforced protocols to prevent reoccurrence • Operated $10M service contracts with Hillsborough County (drivers, truck repairs, maintenance) • Managed employees, including training, scheduling, worker’s compensation • Measured data to identify and react to trends for optimal productivity • Provided safety standards in accordance to Federal regulation (DOT and OSHA)
-
-
-
Advance Disposal
-
United States
-
1 - 100 Employee
-
Operations Supervisor
-
Jun 2014 - Aug 2015
• Implemented and oversaw quality assurance in residential refuse collection • Initiated policy and procedure to ensure fleet members are adhering to company standards • Promoted safety policies that adhere to Federal DOT and OSHA regulations • Organized and analyzed reports in Excel related to compliance, billing, and payroll • Managed and distributed team’s payroll through ADP • Implemented and oversaw quality assurance in residential refuse collection • Initiated policy and procedure to ensure fleet members are adhering to company standards • Promoted safety policies that adhere to Federal DOT and OSHA regulations • Organized and analyzed reports in Excel related to compliance, billing, and payroll • Managed and distributed team’s payroll through ADP
-
-
-
Duval Possums
-
Ponte Vedra Beach, Florida, United States
-
Assistant Lacrosse Coach
-
Jun 2015 - Jul 2015
• Plan and execute practice sessions focused on skill development, strategy, and game tactics. • Assess and analyze players' abilities and provide individualized feedback and coaching. • Foster a culture of continuous improvement and dedication to the sport. • Develop game plans and strategies for competitive play. • Provide in-game coaching and make tactical adjustments as needed. • Ensure the safety of all players during practices and games. • Promote proper equipment usage and adherence to safety protocols. Show less
-
-
-
Mandarin High School
-
Orange Park, Florida, United States
-
Assistant Varsity Lacrosse Coach
-
Jan 2015 - Jun 2015
-
-
-
Ponte Vedra Possums
-
Ponte Vedra Beach, Florida, United States
-
Assistant Lacrosse Coach
-
Jun 2014 - Jul 2014
• Plan and execute practice sessions focused on skill development, strategy, and game tactics. • Assess and analyze players' abilities and provide individualized feedback and coaching. • Foster a culture of continuous improvement and dedication to the sport. • Develop game plans and strategies for competitive play. • Provide in-game coaching and make tactical adjustments as needed. • Ensure the safety of all players during practices and games. • Promote proper equipment usage and adherence to safety protocols. Show less
-
-
-
Providence School
-
United States
-
Primary and Secondary Education
-
1 - 100 Employee
-
Assistant Varsity Lacrosse Coach
-
Jan 2014 - Jun 2014
• Plan and execute practice sessions focused on skill development, strategy, and game tactics. • Assess and analyze players' abilities and provide individualized feedback and coaching. • Foster a culture of continuous improvement and dedication to the sport. • Develop game plans and strategies for competitive play. • Provide in-game coaching and make tactical adjustments as needed. • Ensure the safety of all players during practices and games. • Promote proper equipment usage and adherence to safety protocols. Show less
-
-
-
EverBank
-
United States
-
Banking
-
700 & Above Employee
-
Loan Officer
-
May 2013 - Jan 2014
• Participated in technical trainings related to analysis, audit, customer service, finance, and software • Counseled applicants on documentation requirements to improve experience and expedite application processing • Completed loan contracts; obtained signatures and notarizations, collected fees, answered client questions • Evaluated loan applications to confirm credit worthiness and approved or rejected accordingly • Operated with absolute commitment to confidentiality and accuracy Show less
-
-
-
Southern Masonry Inc
-
Chesapeake Virginia
-
Field Supervisor
-
Jun 2011 - May 2013
• Ensured work was completed in a timely and cost-effective manner • Followed procurement protocols, while conducting equipment and work site inspections • Managed vehicle/heavy equipment fleet and monitored warehouse inventory • Developed staffing patterns in accordance with secured and projected jobs • Ensured work was completed in a timely and cost-effective manner • Followed procurement protocols, while conducting equipment and work site inspections • Managed vehicle/heavy equipment fleet and monitored warehouse inventory • Developed staffing patterns in accordance with secured and projected jobs
-
-
-
Juice Select
-
Chesapeake, Virginia, United States
-
Assistant Lacrosse Coach
-
Jun 2012 - Jul 2012
• Plan and execute practice sessions focused on skill development, strategy, and game tactics. • Assess and analyze players' abilities and provide individualized feedback and coaching. • Foster a culture of continuous improvement and dedication to the sport. • Develop game plans and strategies for competitive play. • Provide in-game coaching and make tactical adjustments as needed. • Ensure the safety of all players during practices and games. • Promote proper equipment usage and adherence to safety protocols. Show less
-
-
-
-
Assistant Varsity Lacrosse Coach
-
Jan 2012 - Jun 2012
• Plan and execute practice sessions focused on skill development, strategy, and game tactics. • Assess and analyze players' abilities and provide individualized feedback and coaching. • Foster a culture of continuous improvement and dedication to the sport. • Develop game plans and strategies for competitive play. • Provide in-game coaching and make tactical adjustments as needed. • Ensure the safety of all players during practices and games. • Promote proper equipment usage and adherence to safety protocols. Show less
-
-
Education
-
William & Mary – Raymond A. Mason School of Business
Master of Business Administration - (M.B.A), Business Administration and Management, General -
Virginia Military Institute
Bachelor of Arts - BA, Business and Economics -
Norfolk Collegiate