Vice President Operations Dominican Republic & Puerto Rico

• Sep 2021 - Present

Corporate Director Of Human Resources

• Oct 2018 - Sep 2021

Human Resources Senior Manager

• Dec 2016 - Aug 2018

About Theorem Inc.: Theorem is a pioneer and innovator in digital media and marketing. We help organizations capitalize on new sources of value creation. Clients: Google, Facebook, Amazon, Time Inc., NBC, New York Times, ESPN, Nokia, Cadiant, others. As HR Senior Professional I provide the framework for implementation and alignment of the Dominican Republic Site to the Global HR and Business Strategy. Create the platform to connect the Global Strategy to the Local business needs and results using good: HR Analytics, Recognition Programs, People Learning and Development Programs, Innovative Talent Attraction Strategy, Corporate Responsibility Programs, Compensation & Benefits, developing and using market best practices. • Employees' Relations o Lawsuit and court cases management. o Labor legal advice and counseling. o Employee Assistant Program. o HR information systems administrator. o Administer internal procedures and policies. • Training and Organizational Development o Performance management system. o Training system management. o Career and succession planning. o Organizational development. • International Assignment Program o Identify Local that would be a fit for: UK, India, US and/or Australia. o Work with Home Countries Cost of Leaving for selected candidates. o Work with: Customs, Immigration, and Tax Authorities and Firms in the Home and Host Country. • Benefit and Compensation Administration o Administration of benefit program/services: medical insurance, bonus program. o Wages and salaries administration. o Salary Survey for Market and Internal balance. o Create Compensation and incentive programs. • Community and Public Relations o Internal communications. o Community relations. o Promotion and event management. o Corporate Responsibility Program. • Recruitment and Selection o Provide the necessary recruiting support. o Update talent pool, to attract the best within market. o Create innovative ways to attract talent. Show less

Human Resources Director

• Feb 2014 - Oct 2016

Formulate, implement and provide policies, procedures and practices in the human resources development area, to ensure appropriate attraction, relation, motivation, growth and performance of personnel to foster the achievement of the organization’s mission and objective. Areas of impact below: • Employees' Relations o Lawsuit and court cases management. o Assist in legal administrative issues. o Labor legal advice and counseling. o Personnel outplacement. o Employee Assistant Program. o HR information systems administrator. o Administer internal procedures and policies. • Training and Organizational Development o Performance management system. o Training system management. o Career and succession planning. o Organizational development. o Regulatory Training. • Benefit and Compensation Administration o Administration of benefit program/services: cafeteria, transportation, medical insurance, bonus program. o Wages and salaries administration. o Make survey and company competitiveness. o Make compensation and incentive programs. o Payroll administrative and hourly employees. • Community and Public Relations o Image building and company positioning within community. o Internal communications. o Community relations. o Promotion and event management. o Corporate Responsibility Program. • Environmental, Health, and Safety o Occupational health and professional illness control. o Health promotion and wellness program. o Medical emergencies and work accidents. o Safety Program development and maintenance. • Recruitment and Selection o Provide the necessary recruiting support. o Update talent pool, to attract the best within market. o Create innovative ways to attract talent. • Communication and Identity Program o Administration and coordination of employee related activities. o Publications of newsletters, TV Program, and bulletin boards. o Sporting events. o In-charge of the right presentation per corporate guidelines of internal and external communication. Show less

Human Capital Manager & Global Mobility Consultant

• Aug 2010 - Feb 2014

• Formulate, implement and provide policies, procedures and practices in the human resources development area, to ensure appropriate attraction, relation, motivation, growth and performance of personnel to foster the achievement of the organization’s mission and objective. Areas of impact below: • Global Mobility Program o Identify Local and International Candidates that would be a fit for: Panama, Dominican Republic, Guatemala, and Nicaragua. Through PwC Global Mobility Platform. o Work with Home Countries Cost of Leaving for selected candidates. o Create a Career Path for candidates with Partner and Assignee. o Work with: Customs, Immigration, and Tax Authorities and Firms in the Home and Host Country. o Coordinate Families': school, home, transportation, and moving activities. • Consultants' Relations o Lawsuit and court cases management. o Personnel outplacement. o HR information systems administrator. o Administer internal procedures and policies. • Organizational Development. o Performance management system. o Career and succession planning. o Organizational development. o Administrate People Survey. • Benefit and Compensation Administration. o Make survey and company competitiveness. o Make compensation and incentive programs. • Community and Public Relation. o Image building and company positioning within community. o Internal communications. o Participation in Business Committees. o Promotion and event management. o Corporate Responsibility Program: Represented seven (7) countries in Interaméricas (Central America) in the Westcluster. • Recruitment and Selection o Provide the necessary support for the Firm’s growth. o Update talent pool, to attract the best within market. o Create innovative way to attract talent, specially through Universities and Global Mobility Programs. • Communication and Identity Program o Administration and coordination of employee related activities. o Newsletters and Magazines' publications. Show less

HR/ Call Center Consulting

• Apr 2009 - Jul 2009

Managed, and coordinated call center staff, created programs and activities of the Human Capital Deparment. Created company salary structure, job descriptions for ten positions, and job evaluation systems. Created operating policy and procedural improvements for the call center. Assisted with related spaniard regulation and compliance in accordance with current regulations for the call center industry. Carries out HR policies and procedures, performance evaluation reports. Responsible to meet department productivity and quality goals. Show less

HR/ Production Manager

• Feb 2004 - Oct 2008

• Created and update HR/Sales/ Customer Service Polices. • Adapted US Labor laws to DR Labor Laws. • Managed Performance Appraisal and Career Path Programs • Forecasted Sales and Customer Service call flow. • Created HR/ Productions protocols and training manuals. • Psychological test analysis. • Project management and department's budgeting. • Created and update HR/Sales/ Customer Service Polices. • Adapted US Labor laws to DR Labor Laws. • Managed Performance Appraisal and Career Path Programs • Forecasted Sales and Customer Service call flow. • Created HR/ Productions protocols and training manuals. • Psychological test analysis. • Project management and department's budgeting.