Rolando M.
Segment Manager, Renewables at Dynapower- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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Bio
Hazel Shojgreen, MBA
Outstanding customer service attention, great communicator, detailed oriented, passionate, and professional go-getter spirit; Rolando gets the job done! He is people person and is always willing to help. Rolando is a wonder colleague to work with, highly skilled and likable.
LinkedIn User
Of particular value to me as a former Operations Manager was Rolando's team player mind set, enthusiastic embrace of change, outstanding level of service, professionalism and unwavering commitment to exceeding customer expectations. Rolando has excellent communication skills. In addition he is extremely organized. Rolando would serve as the Operations Manager during my absence and did a great job. Rolando would be a tremendous asset to any company and has my highest recommendation.
Hazel Shojgreen, MBA
Outstanding customer service attention, great communicator, detailed oriented, passionate, and professional go-getter spirit; Rolando gets the job done! He is people person and is always willing to help. Rolando is a wonder colleague to work with, highly skilled and likable.
LinkedIn User
Of particular value to me as a former Operations Manager was Rolando's team player mind set, enthusiastic embrace of change, outstanding level of service, professionalism and unwavering commitment to exceeding customer expectations. Rolando has excellent communication skills. In addition he is extremely organized. Rolando would serve as the Operations Manager during my absence and did a great job. Rolando would be a tremendous asset to any company and has my highest recommendation.
Hazel Shojgreen, MBA
Outstanding customer service attention, great communicator, detailed oriented, passionate, and professional go-getter spirit; Rolando gets the job done! He is people person and is always willing to help. Rolando is a wonder colleague to work with, highly skilled and likable.
LinkedIn User
Of particular value to me as a former Operations Manager was Rolando's team player mind set, enthusiastic embrace of change, outstanding level of service, professionalism and unwavering commitment to exceeding customer expectations. Rolando has excellent communication skills. In addition he is extremely organized. Rolando would serve as the Operations Manager during my absence and did a great job. Rolando would be a tremendous asset to any company and has my highest recommendation.
Hazel Shojgreen, MBA
Outstanding customer service attention, great communicator, detailed oriented, passionate, and professional go-getter spirit; Rolando gets the job done! He is people person and is always willing to help. Rolando is a wonder colleague to work with, highly skilled and likable.
LinkedIn User
Of particular value to me as a former Operations Manager was Rolando's team player mind set, enthusiastic embrace of change, outstanding level of service, professionalism and unwavering commitment to exceeding customer expectations. Rolando has excellent communication skills. In addition he is extremely organized. Rolando would serve as the Operations Manager during my absence and did a great job. Rolando would be a tremendous asset to any company and has my highest recommendation.
Credentials
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Six Sigma Green Belt (CSSGB)
Cummins Inc.Jan, 2004- Nov, 2024
Experience
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Dynapower
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United States
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Renewable Energy Semiconductor Manufacturing
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100 - 200 Employee
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Segment Manager, Renewables
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Aug 2022 - Present
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Saft
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France
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Energy Storage Systems, Sales Manager - SE US and Caribbean
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May 2021 - Aug 2022
Responsible for Sales of Large Scale Energy Storage Systems in the Southeastern United States and the Caribbean. Manage energy storage projects in coordination with SAFT's System Development Unit (SDU). Investigate market needs and perform business development for energy storage solutions and propose new or improved products and services to strengthen SAFT's competitive edge and to grow the company's business. Target customers are major utilities as well as their OEMs and system integrators. Responsible for Sales of Large Scale Energy Storage Systems in the Southeastern United States and the Caribbean. Manage energy storage projects in coordination with SAFT's System Development Unit (SDU). Investigate market needs and perform business development for energy storage solutions and propose new or improved products and services to strengthen SAFT's competitive edge and to grow the company's business. Target customers are major utilities as well as their OEMs and system integrators.
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ABB
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Switzerland
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Automation Machinery Manufacturing
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700 & Above Employee
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Account Manager
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Dec 2017 - May 2021
Manage 26 Strategic Accounts in the Caribbean to include Guyana and Suriname, Georgia, Florida, and South Carolina. Providing commercial, technical, and strategic support for all ABB Turbocharger customers within the assigned territory. Manage 26 Strategic Accounts in the Caribbean to include Guyana and Suriname, Georgia, Florida, and South Carolina. Providing commercial, technical, and strategic support for all ABB Turbocharger customers within the assigned territory.
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Ferretti Group
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Italy
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Shipbuilding
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700 & Above Employee
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Director, After Sales and Service
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Oct 2016 - Aug 2017
Directed all aspects of the After Sales and Service Business for Ferretti Group in the Americas. Responsible for 40+ Yacht Inventory across all Feretti Brands at the Fort Lauderdale Showroom, and oversaw and directed a support staff of 4 Brand Managers, 2 Service Administrators, and 10 Service Engineers. The After Sales service team attended to both the FGA Inventory and 30+ Yachts in their 1st year Warranty throughout North and South America. Managed the Restructuring of… Show more Directed all aspects of the After Sales and Service Business for Ferretti Group in the Americas. Responsible for 40+ Yacht Inventory across all Feretti Brands at the Fort Lauderdale Showroom, and oversaw and directed a support staff of 4 Brand Managers, 2 Service Administrators, and 10 Service Engineers. The After Sales service team attended to both the FGA Inventory and 30+ Yachts in their 1st year Warranty throughout North and South America. Managed the Restructuring of Ferretti's After Sales Functions in the Americas to include Process Creation and Improvement, Headcount addition and budgeting, revamping of warranty approval process realizing a $500K decrease in warranty costs in FY 2017, and the phasing out of Dockmaster and the Piloting/Launch of SAP as the sole business management system for FGA. This will be phased into Ferretti Group in 2018. Analyzed and created business case for relocation of Service Shop to the Lauderdale Marine Center, and effective planned and carried out the Summer Season Service Support in Sag Harbor, NY from May-Aug 2017. Worked closely with Corporate Captains and Marketing to insure the successful planning and launch of all inventory/marketing materials to all Major shows: (i.e. FLIBS, MIBS, WPBBS, and Art Basel Event in Miami). This included the logistics of preparing all inventory boats identified to be shown at the show, preparing and showcasing all new yacht models arriving from Italy, and the safe return of all yachts. Show less Directed all aspects of the After Sales and Service Business for Ferretti Group in the Americas. Responsible for 40+ Yacht Inventory across all Feretti Brands at the Fort Lauderdale Showroom, and oversaw and directed a support staff of 4 Brand Managers, 2 Service Administrators, and 10 Service Engineers. The After Sales service team attended to both the FGA Inventory and 30+ Yachts in their 1st year Warranty throughout North and South America. Managed the Restructuring of… Show more Directed all aspects of the After Sales and Service Business for Ferretti Group in the Americas. Responsible for 40+ Yacht Inventory across all Feretti Brands at the Fort Lauderdale Showroom, and oversaw and directed a support staff of 4 Brand Managers, 2 Service Administrators, and 10 Service Engineers. The After Sales service team attended to both the FGA Inventory and 30+ Yachts in their 1st year Warranty throughout North and South America. Managed the Restructuring of Ferretti's After Sales Functions in the Americas to include Process Creation and Improvement, Headcount addition and budgeting, revamping of warranty approval process realizing a $500K decrease in warranty costs in FY 2017, and the phasing out of Dockmaster and the Piloting/Launch of SAP as the sole business management system for FGA. This will be phased into Ferretti Group in 2018. Analyzed and created business case for relocation of Service Shop to the Lauderdale Marine Center, and effective planned and carried out the Summer Season Service Support in Sag Harbor, NY from May-Aug 2017. Worked closely with Corporate Captains and Marketing to insure the successful planning and launch of all inventory/marketing materials to all Major shows: (i.e. FLIBS, MIBS, WPBBS, and Art Basel Event in Miami). This included the logistics of preparing all inventory boats identified to be shown at the show, preparing and showcasing all new yacht models arriving from Italy, and the safe return of all yachts. Show less
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Cummins Inc.
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Marine Business Leader, HHP Commercial Marine-Latin America
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Jul 2014 - Oct 2016
Business leader for the Marine Market segment for Latin America (Mexico, Central and S. America). Commercial Liaison for the Distribution network in the region aiding in Business Development, Forecasting, Applications, creating/tracking Annual Operating Budgets. I also function as a Product leader for new product applications in the region and manage relationships with Key Customers and Shipyards. Business leader for the Marine Market segment for Latin America (Mexico, Central and S. America). Commercial Liaison for the Distribution network in the region aiding in Business Development, Forecasting, Applications, creating/tracking Annual Operating Budgets. I also function as a Product leader for new product applications in the region and manage relationships with Key Customers and Shipyards.
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MSHS
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United States
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Engines and Power Transmission Equipment Manufacturing
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100 - 200 Employee
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Account Manager
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Jul 2012 - Jan 2014
Represented the MSHS Group of Companies in the Offshore, Cruise, and Commercial Shipping Market for Authorized parts/service support of the following OEMs: Boll and Kirch, Dynalco, GEA Westfalia, Hatlapa, Hyundai HIMSEN, KRAL, LEMAG, MAN Diesel, Napier Turbocharger, Schaller Automation, Spinner II, TDI Air Starter, and Woodward Governor Controls. Conducted Upgrades/Retrofits for Aging Governor Controls for Princess Cruise Lines, Carnival Cruise Lines, and Holland America Lines… Show more Represented the MSHS Group of Companies in the Offshore, Cruise, and Commercial Shipping Market for Authorized parts/service support of the following OEMs: Boll and Kirch, Dynalco, GEA Westfalia, Hatlapa, Hyundai HIMSEN, KRAL, LEMAG, MAN Diesel, Napier Turbocharger, Schaller Automation, Spinner II, TDI Air Starter, and Woodward Governor Controls. Conducted Upgrades/Retrofits for Aging Governor Controls for Princess Cruise Lines, Carnival Cruise Lines, and Holland America Lines alongside and in Support of ABB Marine. Most notably emergency support of Mechanical Woodward governors for the CCL Triumph while in critical docking at the Shipyard in Mobile, Alabama Similar projects were also performed for Transocean, Diamond Offshore, and Noble Drilling. Show less Represented the MSHS Group of Companies in the Offshore, Cruise, and Commercial Shipping Market for Authorized parts/service support of the following OEMs: Boll and Kirch, Dynalco, GEA Westfalia, Hatlapa, Hyundai HIMSEN, KRAL, LEMAG, MAN Diesel, Napier Turbocharger, Schaller Automation, Spinner II, TDI Air Starter, and Woodward Governor Controls. Conducted Upgrades/Retrofits for Aging Governor Controls for Princess Cruise Lines, Carnival Cruise Lines, and Holland America Lines… Show more Represented the MSHS Group of Companies in the Offshore, Cruise, and Commercial Shipping Market for Authorized parts/service support of the following OEMs: Boll and Kirch, Dynalco, GEA Westfalia, Hatlapa, Hyundai HIMSEN, KRAL, LEMAG, MAN Diesel, Napier Turbocharger, Schaller Automation, Spinner II, TDI Air Starter, and Woodward Governor Controls. Conducted Upgrades/Retrofits for Aging Governor Controls for Princess Cruise Lines, Carnival Cruise Lines, and Holland America Lines alongside and in Support of ABB Marine. Most notably emergency support of Mechanical Woodward governors for the CCL Triumph while in critical docking at the Shipyard in Mobile, Alabama Similar projects were also performed for Transocean, Diamond Offshore, and Noble Drilling. Show less
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ABB
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Switzerland
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Automation Machinery Manufacturing
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700 & Above Employee
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Account Manager
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May 2008 - Jul 2012
Manage all Customer Accounts in the Southeastern United States (NC, SC, Georgia, Florida) and the Caribbean to include Suriname and Guyana. Handle all Customer Support, Spare Parts, and Service Sales. Manage all Customer Accounts in the Southeastern United States (NC, SC, Georgia, Florida) and the Caribbean to include Suriname and Guyana. Handle all Customer Support, Spare Parts, and Service Sales.
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Cummins Power South
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Operations Manager
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Jan 2006 - May 2008
Manage all aspects of Operations at CPS. Insured that all Business Targets and KPI's were met, and mentored the Service/Spare Parts Management team to insure business growth and Maximize Customer Satisfaction.
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Service Manager
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Nov 1999 - Dec 2006
Managed the Day to Day business in the Shop and Field Service. Provided Technical Assistance, and handled the Work in Progress reports to insure that KPI's were met and exceeded. Mentored the Service Supervisory Staff in aspects of Management and Leadership, and Served as a Liason to the Union Steward and the Union in all matters related to the bargaining unit.
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Power Generation Equipment Repairer
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Oct 1991 - Nov 1999
Maintain, Diagnose, and repair power generation equipment in support of the US Army Maintain, Diagnose, and repair power generation equipment in support of the US Army
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Education
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University of Phoenix
Bachelor of Business Administration (BBA), Business Administration -
Jefferson Community College
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies -
Miami Dade College
Business Administration and Management, General