Rolandas M.

Head of Sales and Business Development at Serfy
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Contact Information
us****@****om
(386) 825-5501
Location
LT
Languages
  • Russian Professional working proficiency
  • English Professional working proficiency

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Credentials

  • Certified Guest Service Professional
    AHLEI - American Hotel & Lodging Educational Institute
    Feb, 2015
    - Oct, 2024

Experience

  • Serfy
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Sales and Business Development
      • Jan 2021 - Present

      • Seek ways of improving the way the business operates • Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets • Seek out the appropriate contact in an organisation • Generate leads and cold call prospective customers • Meet with customers/clients face to face or over the phone • Foster and develop relationships with customers/clients • Understand the needs of your customers and be able to respond effectively with a plan of how to meet these

  • Fininbox
    • Lithuania
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Sales Executive
      • Jan 2020 - Jan 2021

      • Cultivation of solid relationships with major customers to ensure a continuous flow of sales revenue. • Ensuring that sales administration and customer service activities run smoothly. • Analysing sales metrics to determine whether current sales strategies are effective. • Coordinate biggest projects with customer and team members, from beginning until end. • Organizing sales visits, demonstrating and presenting products. • Attending of trade exhibitions, conferences and meetings. • Negotiating contracts, aiming to achieve monthly or annual targets.

  • FIRST finance
    • Lithuania
    • Financial Services
    • Sales
      • May 2019 - Dec 2019

      • Organizing and managing sales of B2B loans, preparing commercial offers. • Keeping continuous and close cooperation with clients while providing high quality solutions. • Using of all available internal resources to ensure customer satisfaction. • Organizing and managing sales of B2B loans, preparing commercial offers. • Keeping continuous and close cooperation with clients while providing high quality solutions. • Using of all available internal resources to ensure customer satisfaction.

  • Euroimportas
    • Head Of Sales
      • Mar 2018 - Mar 2019

      • Managing all sales operations for an organization or business. • Maintaining of all plans and strategies for developing business and achieving the company’s sales goals (drafting sales reports, meeting sales targets, and estimating sales profit for products). • Etablishing new business contacts, attending in trade exhibitions, reviewing sales performance, negotiating contracts. • Managing all sales operations for an organization or business. • Maintaining of all plans and strategies for developing business and achieving the company’s sales goals (drafting sales reports, meeting sales targets, and estimating sales profit for products). • Etablishing new business contacts, attending in trade exhibitions, reviewing sales performance, negotiating contracts.

  • IDW Esperanza Resort
    • Lithuania
    • Travel Arrangements
    • 1 - 100 Employee
    • Senior Manager
      • May 2014 - Feb 2018

      • Planning and executing solutions for the sales team to deliver to customers. • Identifying business opportunities with current and prospective customers. • Analysing opportunities by researching the industry and market trends. • Maintaining of the relationships with larger clients by providing information, support and guidance. • Preparing reports by collecting sales information and statistics. • Planning and executing solutions for the sales team to deliver to customers. • Identifying business opportunities with current and prospective customers. • Analysing opportunities by researching the industry and market trends. • Maintaining of the relationships with larger clients by providing information, support and guidance. • Preparing reports by collecting sales information and statistics.

    • Managing director of hotel department
      • Apr 2013 - Feb 2014

      • The maintain of statistical and financial records, set and achieve sales and profit targets.• Recruiting, training and monitoring a staff, planning work schedules for individuals and teams, meet and greet customers, deal with customer complaints and comments.• Analysing of sales figures and revenue management strategies.

    • Front Office Manager
      • Jan 2012 - Mar 2013

      • Managing the operations and profitability of the assigned hotel, report directly to senior officers of the organization and ownership. • Working closely with brand representatives to ensure all areas of the hotel comply with brand standards. • To maintain satisfaction scores of the superior guest.

    • Resort administrator
      • Dec 2010 - Jan 2012

      • Welcome and register guests once they arrive.• Cooporation with external parties including suppliers, travel agencies, and conference planners. • Planing of activities and allocate responsibilities to achieve the most efficient operating model.

  • Radisson Blu
    • Belgium
    • Hospitality
    • 700 & Above Employee
    • Conference Porter
      • Aug 2008 - Dec 2010

      Guest service Preparation of conferences, events Guest service Preparation of conferences, events

Education

  • TTVAM
    Bachelor's degree, Hotel/Motel Administration/Management

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