Rolanda Nygren
Vice President Operations at Vancouver Christmas Market- Claim this Profile
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English Full professional proficiency
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French Professional working proficiency
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German Native or bilingual proficiency
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Italian Native or bilingual proficiency
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Romansh Elementary proficiency
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Swiss German Full professional proficiency
Topline Score
Bio
Credentials
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Certified Professional - Food Safety (CP-FS)
Vancouver Coastal HealthSep, 2017- Oct, 2024 -
Serving It Right
BC Responsible Beverage Service ProgramJan, 1998- Oct, 2024
Experience
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Vancouver Christmas Market
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Canada
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Entertainment Providers
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1 - 100 Employee
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Vice President Operations
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Jan 2019 - Present
- Successfully applied for city and government permits and assured that permits where granted- Designed in cooperation with GM and the architect, the annual market design and hut allocation- negotiated yearly suppliers contracts with cost savings - assisted in the recruitment of core team members & regular market staff - managed food & beverage huts during event, which included payroll, meeting sales targets and monitored inventory - allocate responsibilities & tasks to the operations and vendor coordinator- implement communication lines and establish a functional team - Successfully oversaw overall onsite event management and all cost aspects during preparation, set-up and market period - Generate statistics and reports before, during and after market period- evaluate results on a daily basis; recommend and implement necessary changes to align with budgets, visitor numbers and promotion response- overall contact person for organizational and operational issues during the planning, operational and wrap up phase of the market.- in collaboration with vendor operations coordinator was contact person for any organizational and logistical issues during preparation, operational and wrap up phase of the market.
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Manager, Operations and Logistics
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May 2015 - Jan 2019
Responsible for the year-long planning and sourcing of suppliers and vendors, pre-event planning, event execution and post-event summaries.Managed up to 300,000 guests and ensured the execution of services including but not limited to public/guest safety, cleanliness of facilities, guest services and vendor • Developed long-term business plan the goal of generating revenue and pipeline• Organized all partner and client events such as dinners and social events for relationship building• Led site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern.• Synchronized all necessary departments to ensure all set ups and activities were executed in a timely manner.• Processed post-event summaries, invoices, and critiqued execution of event for general client service satisfaction.• Developed reports for Risk Management in the event of patron accidents.• Strategically supported channel and partnerships for the Vancouver Christmas Market
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Kathe Wohlfahrt of America
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United States
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Retail
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1 - 100 Employee
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Store Management
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Oct 2014 - Dec 2014
This was a seasonal position to manage the high end Christmas store operated within the Vancouver Christmas Market. - Responsible to meet the sales target set out by the company - Surpassed the sales target by 15% - Increased sales by 20% - Maintained accurate inventory at all times - Interviewed, hired and trained the sales team - Scheduled the staff and did payroll This was a seasonal position to manage the high end Christmas store operated within the Vancouver Christmas Market. - Responsible to meet the sales target set out by the company - Surpassed the sales target by 15% - Increased sales by 20% - Maintained accurate inventory at all times - Interviewed, hired and trained the sales team - Scheduled the staff and did payroll
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Harbour Haus
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United States
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Hospitality
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Business Owner
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Nov 1998 - Jan 2014
Rolanda owned and operated the clothing retail store within the Harbour Haus Restaurant. - responsible to reorder stock, keep inventory and provide excellent customer service. - 0wner and operator of a 60 seat Restaurant - responsible for planning and overseeing the construction of the building and restaurant - procuring required licensing to operate the restaurant and managing the day-to-day operation of the restaurant. - introduced the concept of sourcing the produce for the restaurant from local farmers, which was a new concept for the Sunshine Coast in 1998). • Introduced cooking classes and offered wine tasting seminars. • The restaurant was renowned for the wine list and wine pairings and received several awards during its operation.
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Assistant Manager
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Nov 2013 - Dec 2013
Assistant manager for this high end Christmas store operated within the Vancouver Christmas Market Assistant manager for this high end Christmas store operated within the Vancouver Christmas Market
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Fairmont Hotel Vancouver
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Canada
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Hospitality
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100 - 200 Employee
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Assistant Outlet Manager
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Aug 1991 - Oct 1997
Responsible for the Roof Restaurant, Room service including all Hospitality suites. Main duties included annual forecasting, performance reviews, scheduling, set up of functions as well as working on the floor during opening of the outlets Responsible for the Roof Restaurant, Room service including all Hospitality suites. Main duties included annual forecasting, performance reviews, scheduling, set up of functions as well as working on the floor during opening of the outlets
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Education
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Langara College
English Language and Literature/Letters-Social Studies- Accounting -
Alliance Francaise Paris France
French language -
1979 - 1981
Hotel Palace Merano Italy
Hotel Management -
Peter Rosegger Merano Italy
High School
Community
