Roland Rivera

Sales at Dennis Dillon Co.
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Contact Information
us****@****om
(386) 825-5501
Location
Nampa, Idaho, United States, US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Sales
      • Oct 2015 - Present

      * Successfully achieved my goals and business goals, meeting high quality standard of sales quota. * Control inventory for the dealership for incoming units. Tasked with keeping the dealership stocked with over 25 million dollars a month in inventory. * Take pride in representing Dennis Dillon at public functions as a Brand Representative but not limited to other charitable events * Skilled in coaching and mentoring, put into effect new taught ideas and concepts. * Proficient closing skills with closing percentage over 60%. The industry standard is 33%. * Tasked with training new hires in policies, procedures, word tracks, and product knowledge. * Used 3 different CRM systems: Dealer Socket, E-leads, and Advent * Handled customer disputes in a timely and professional manner Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Fleet manager
      • May 2012 - Oct 2015

      Negotiate with customers to close deals and increase sales * Direst Auto Sales in May 2012 and promoted to Fleet Manger within 6 months of hire * Assist customer in a high demand environment while up-selling products and saving clients to increase the companies over-all revenue. * Agricultural certified to where I focused directly with farmers and their fleet. I accrued 2 separate accounts with over 300 vehicles to developed relationships with marketing and personal visits. * Attended trade show as a Brand Representative * Used 3 different CRM systems: Dealer Socket, E-leads, and Advent * Organize paperwork and schedules for delivery of vehicles * Maintain contact with customer via email, phone calls and regular updates. * Very Passionate on acquiring the knowledge on products I sale and handle. Show less

    • United States
    • Entertainment
    • 700 & Above Employee
    • Customer Retention Group
      • Jul 2009 - Jul 2011
    • Retail
    • 700 & Above Employee
    • Customer Tire tech
      • Mar 2007 - Apr 2009

Education

  • Nampa Senior High School
    Diploma
    2000 - 2004
  • Ram and Chrysler National Certification

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