Experience

Pronovix

• Belgium
• Information Technology & Services
• 1 - 100 Employee

• • Apr 2023 - Present

• • Nov 2021 - Apr 2023

  ▪️Being part of the whole lead/customer journey from the first point of contact through the legal and billing negotiations, the project kick off and the development to the very end of the project where identifying and executing upselling opportunities ▪️Building strong relationships with international customers and collaborating with cross-functional team leaders internally to deliver consistently excellent customer experiences. ▪️Facilitating interaction between project team members to ensure deliverables are on timeIdentifying problems, finding solutions, and improving relationships▪️Communicating effectively with both internal and external team members to understand customer needs, maximize growth, and communicate learnings▪️Helping with capacity planning and setting up customer expectations ▪️Help recruiting, training, and developing new Sales team members (individually and as a team) to achieve company goals while maintaining a good teamwork spirit.▪️Executing strategic ideas to increase sales and efficiency Show less

• • Apr 2021 - Nov 2021

  ▪️Increasing customer satisfaction▪️Working as the First Point of Contact for the customers▪️Managing the customer journey through interactions between clients, PMs, and project teams▪️Collecting, informing and coaching team members involved during the delivery process to meet deadlines and requirements▪️Creating proposals, organizing calls, taking notes and keeping the momentum of the lead journey▪️Identifying cross-selling and up-selling opportunities

• • Apr 2020 - Apr 2021

  ▪️Communicating with new leads and active customers▪️Make sure we deliver on time as our customers expect: organize calls workshops, retrospective calls ▪️Help tracking key metrics ▪️Customer care▪️Help with writing/preparing proposals ▪️Help improving internal processes and performance▪️Collaborate with the PMs, product and sales team



UniConnect Hungary Ltd.

• Hungary
• International Trade and Development

• Sales and Marketing Manager

  • Feb 2020 - Apr 2021

  UniConnect Hungary Ltd. is a business development agency providing services for European SME companies in order to help them doing business in Hungary easier, more effectively and profitable. B2B Business Development Sales Activity Market Research Managed Market Entry UniConnect Hungary Ltd. is a business development agency providing services for European SME companies in order to help them doing business in Hungary easier, more effectively and profitable. B2B Business Development Sales Activity Market Research Managed Market Entry



Szegedi Szabadtéri Játékok Nonprofit Kft.

• Marketing Coordinator

  • Dec 2017 - Jan 2020

  Full participation in planning / implementation Prices, promotions for products, execution and communication Keeping in touch with partners Discovering and preparing new collaborations Manage customer feedback Audience research Online - Offline marketing strategy planning and execution Event marketing - event management Sales support Keeping in touch with Marketing Agency Full participation in planning / implementation Prices, promotions for products, execution and communication Keeping in touch with partners Discovering and preparing new collaborations Manage customer feedback Audience research Online - Offline marketing strategy planning and execution Event marketing - event management Sales support Keeping in touch with Marketing Agency


Naturtex Kft.
• Hungary
• 1 - 100 Employee
• Marketing Intern

  • Sep 2016 - Dec 2016


Camp Chipinaw

• United States
• Recreational Facilities
• 1 - 100 Employee

• Coordinator

  • May 2016 - Sep 2016

  I was responsible for the working process. I kept contact with people from all around the world, handle their problems, and supervise them. We have shared the tasks, and worked in a team every day. During the first two months, I had a role of a leader, till the time they got know how to work individually. I was responsible for the working process. I kept contact with people from all around the world, handle their problems, and supervise them. We have shared the tasks, and worked in a team every day. During the first two months, I had a role of a leader, till the time they got know how to work individually.

• Support Staff

  • Jun 2015 - Sep 2015

  I was responsible for the working process. I kept contact with people from all around the world, handle their problems, and supervise them. We have shared the tasks, and worked in a team every day. During the first two months, I had a role of a leader, till the time they got know how to work individually. I was responsible for the working process. I kept contact with people from all around the world, handle their problems, and supervise them. We have shared the tasks, and worked in a team every day. During the first two months, I had a role of a leader, till the time they got know how to work individually.

• Értékesítési munkatárs

  • Jun 2013 - Jun 2015

  - Family business - Making quotes - Finding new foreign buyers - Attend B2B exhibitions - Family business - Making quotes - Finding new foreign buyers - Attend B2B exhibitions