Pharmacy Operations Manager

• Oct 2017 - Present

- Improved profit margins and product delivery time by developing and implementing a joint bulk procurement procedure for the medications of PDQ (Ashrafieh).- Optimized cash flow by setting purchasing budgets for bulk ordering and daily purchases for both pharmacies based on sales volumes- Established an online channel for non-prescription products, increasing average monthly sales by 5%- Negotiate more favorable net payment terms with suppliers; increased by at least 2 weeks on average- Renegotiate accounts payable due with suppliers without incurring penalties- Set monthly sales targets for both pharmacies and provide guidance to help meet those targets- Develop a bi-monthly calendar of health awareness campaigns and oversaw social media activities for increasing patient engagement and health awareness and branding collateral for in-pharmacy events

Pharmacy Manager

• Nov 2016 - Sep 2017

- Oversee the work of pharmacists in dispensing medications, providing advice to patients, maintaining prescription and customer files, and error reporting and mitigation- Manage the hiring, training, scheduling, and salaries of pharmacists, technicians, and support staff- Manage the storage, record keeping, dispensing, and reporting of controlled substance- Implement a bi-monthly calendar of health awareness campaigns, e.g., Heart Month, Beat the Flu, Smoking Cessation, etc., and oversee event promotion and post-event follow-ups- Provide patient clinical services such as medication reviews, to optimize patients’ medicines use for improved health outcomes, and prepackaged medications, to improve compliance and adherence- Dispense medication and advise patients on the recommended dosage, drug interactions, warnings, storage, and possible side effects of dispensed medication

Staff Pharmacist

• Jan 2016 - Mar 2016

Manager

• Jan 2014 - Mar 2015