Experience

Four Points by Sheraton Ljubljana Mons

• Slovenia
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Mar 2020 - Present



Best Western Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • Jul 2017 - Mar 2020



InterContinental Davos

• Switzerland
• Hospitality
• 1 - 100 Employee

• Night Auditor

  • Dec 2016 - Apr 2017

  • Auditing of all fiscal responsibility of hotel operations • Preforming end of daily activities and started the new business day • Tracking occupancy percentages and other front office statistics • Creating a completed report for hotel management • Monitoring the current status of discounts and other promotional programs • Checking in guests that arrived after standard business hours • Controlling reservations for the next business day • Auditing of all fiscal responsibility of hotel operations • Preforming end of daily activities and started the new business day • Tracking occupancy percentages and other front office statistics • Creating a completed report for hotel management • Monitoring the current status of discounts and other promotional programs • Checking in guests that arrived after standard business hours • Controlling reservations for the next business day



hoteli plat

• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Jun 2016 - Dec 2016

  • Check-ins/Check-outs • Receiving payments • Answering emails and calls • Guest relations • Night audit • Room and restaurant reservations • Check-ins/Check-outs • Receiving payments • Answering emails and calls • Guest relations • Night audit • Room and restaurant reservations



Hilton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Front Office Intern

  • Dec 2014 - Jun 2015

  • Check-ins/Check-outs • Receiving payments • Answering emails and calls • Reservations (full knowledge of the reservation systems) • Enrolling guests in Hilton HHonors Rewards Program • Communication between departments • Registration cards • Welcome letters • Guest relations • Check-ins/Check-outs • Receiving payments • Answering emails and calls • Reservations (full knowledge of the reservation systems) • Enrolling guests in Hilton HHonors Rewards Program • Communication between departments • Registration cards • Welcome letters • Guest relations



Camp Jewell YMCA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Camp Counselor

  • Jun 2013 - Aug 2013

  • Organizing and leading biking and canoeing trips • Camp animation • Organizing and leading biking and canoeing trips • Camp animation



Mladina d.d.

• Media Production
• 1 - 100 Employee

• Journalist

  • Mar 2013 - Jun 2013

  • Writing articles for online and printed editions of Slovene magazine Mladina • Writing articles for online and printed editions of Slovene magazine Mladina



Lifthotel

• Kirchberg in Tirol

• Kitchen Staff

  • Jul 2011 - Aug 2011

  • Kitchen duties • Kitchen duties



NK Naklo

• Naklo, Slovenia

• Marketing & Events Assistant and PR Coordinator

  • Dec 2008 - Jun 2011

  • Events organisation • Public relations • Multimedia • Webpage administration • Office administration • Events organisation • Public relations • Multimedia • Webpage administration • Office administration