Part-Time Leadership and Career Coach

• Feb 2023 - Present

Talent Optimization, Culture and Engagement Lead and People and Culture Partner for AIC

• Jan 2023 - Present

Senior Manager and Head of Organizational Development Department

• Jan 2022 - Jan 2023

Responsible for the organizational effectiveness and talent development of 1,900+ employees for the leading commercial bank in the Philippines. Propagates a culture of agility and positive employee experience. Key Achievements: Successful launched the Coaching Culture Program for RBank Senior Leaders Re-Launched Culture Building Programs through the creation of E-Learning courses (Agile 101 and CX Fortified) Improved Processes of Promotions and Succession Planning Responsible for the organizational effectiveness and talent development of 1,900+ employees for the leading commercial bank in the Philippines. Propagates a culture of agility and positive employee experience. Key Achievements: Successful launched the Coaching Culture Program for RBank Senior Leaders Re-Launched Culture Building Programs through the creation of E-Learning courses (Agile 101 and CX Fortified) Improved Processes of Promotions and Succession Planning

Career Coach

• Dec 2021 - Jan 2023

Metamorphosis Group (MG) is a digital, remote, and tech-enabled career development and empowerment firm offering services for the betterment of job seekers, career explorers, career changers, and aspiring entrepreneurs. We help them find new and more meaningful opportunities in their careers. Metamorphosis Group (MG) is a digital, remote, and tech-enabled career development and empowerment firm offering services for the betterment of job seekers, career explorers, career changers, and aspiring entrepreneurs. We help them find new and more meaningful opportunities in their careers.

Head of Talent Management Department

• Oct 2020 - Jan 2022

Overall lead for talent management of 7,600+ employees, spread across 476 branches throughout the Philippines. Strengthens and maintains a deep and competent bench through intensive succession planning and continuous improvement programs. Ensures organizational health and directs and designs thorough planning and execution of talent management programs, performance management initiatives, and competency and skills trainings for staff and company leaders. Key Achievements:  Formulated an Internal Assessment Tool that measures promotion readiness and standardized the template for justification of merits of promotion, which made selection process more objective, simplified decision making of review committee, and facilitated promotion of 250 deserving employees in 2021 and 100 in 2020.  Addressed leadership gaps by designing a 70-20-10 ladderized leadership program, piloting the Succession Management Program and producing an inventory of successors for 300+ key functions, and creating tailor-made training plans for 40 high-potential officers being groomed for critical roles.  Fostered digitalization of employee appraisals through MS Forms and secured 100% compliance and submission of 2020 Annual Performance Appraisals. Show less

Senior Trainer

• Jul 2021 - Dec 2021

Senior Manager, Coaching and Mentoring Officer

• Feb 2019 - Sep 2020

Entrusted to enhance capabilities of staff, branch heads, and area heads of entire organization, equivalent to 3,000 heads. Fostered a potent combination of training, coaching, and mentoring as tools used by local, regional, and enterprise-wide leadership teams to build trust among personnel, align on objectives, and optimize day-to-day operations. Key Contributions:  Drove multiple competency and skills enhancement programs for staff and leaders: o Implemented Leadership, Customer Service, and Sales Skills Enhancement training programs for 100 branch heads within first 2 quarters. o Pioneered conceptualization, planning, and implementation of the Capability Enhancement Program for 300 Branch Heads. o Equipped freshly installed Area Heads with Capability Enhancement Programs on area management, sales management, and leadership. o Helped ensure customer satisfaction by facilitating Customer Service and Marketing Skills sessions for 300 branch personnel.  Stimulated solidarity and fellowship by conducting productive team building sessions for 200-300 employees under the branch network of retail banking sector.  Encouraged knowledge sharing and continuous improvement by establishing and rolling out weekly huddle meetings held at each branch. Show less

Manager, Head of Employee Growth for Culture and Employee Experience

• Aug 2017 - Feb 2019

Identified organizational and capability development needs and led training and development strategy formulation and training design, delivery, and administration for 800 employees. Championed positive culture and conducted multiple employee engagement activities. Key Contributions:  Piloted and led several company firsts including the 360 Leadership Feedback for senior leadership and Mynt’s first-ever National Sales Convention.  Developed and delivered targeted learning programs aimed to upskill and develop competencies in all levels of the organization including: Mynt University Programs on Leadership for New Managers, foundational trainings for key groups (Product Development, Marketing, Risk, and Data Science and Technology), Sales Transformation Training Program for sales leads, 2 batches of Salesmanship Training for Account Managers and Business Development Officers, Mini Selling Skills Sessions for 50 third-party provincial sales, and Mynt Everyday Leadership Program for 125 Mynt Leaders.  Authored Learning and Development Standards and Policies and processes related to training delivery and administration.  Facilitated and led the ManCom in Strategic Planning Sessions, resulting in formulation of new company vision and mission and the strategies that will achieve business goals. Show less

Training Officer/Program Manager

• Jan 2016 - Jul 2017

Learning Partner of the different support units of the bank Provides client focus learning solutions through a systems design Handles the Management Trainees of the support units in Information Technology Group, General Services, Human Resources, Strategic Planning and Innovations Office Facilitates behavioral skills training/leadership and cultural enhancement for seasoned employees and new employees. Handles trainings on Customer Service Excellence, Supervisory Skills for Managers, Team Building and New Employee Onboarding Show less

Chief-of-Staff/Program Officer

• Apr 2014 - Dec 2015

· Assists in top level matters for the Metrobank Group Ø Successfully formalized the GT Foundation -AIM MBA Scholarship Program for Chinese Nationals for S.Y. 2015-2016 Ø Facilitated the discussion and visits on the proposed contribution of the Dr. Ty to the Clean Building of De La Salle University Science and Technology Complex Ø Visit of Archbishop of Nanjing Francis Lu Xinping to the Philippines Ø Projects with high level partners (Business, Religious, Government Sector and members of the Diplomatic Corps) · Represents the President in high level meetings such as Ø League of Corporate Foundations General Assembly Ø League of Corporate Foundations Advisory Council Ø Metrobankers Foundation, Inc. · Leads institutional events as main coordinator in the following: Ø Annual LCF CSR Expo (sponsorships, trade exhibit and participation in the LCF Activities) Ø Meetings with prospective partners (ASEAN Foundation, B’Tzedek, Asia Development Bank) Ø Site visits to beneficiary institutions and regional partners · Monitors and coordinates special projects assigned by the President across the Metrobank Group and Metrobank Foundation Ø Involvement of Metrobank Group to the League of Corporate Foundation Ø Federal Land’s Corporate Social Responsibility Projects Ø Toyota Motor Philippines School of Technology’s scholarship program and Scholarship Formation Program Ø Ateneo M-Powered Competition for Aspiring Entrepreneurs (Student and Start-ups) · Provides support to the Human Resource and Organizational Development Unit in its employee engagement and training programs in the following areas: Ø Personality Development (Values Formation, Physical Well-being, Work Relationships) Ø Personal Finance (Basic Financial Literary Program) Ø Employee Onboarding (Streamline onboarding materials/orientation, Learning Circles for New Hires) Ø Employee Volunteerism and Corporate Citizenship (Volunteerism Campaigns and Corporate Social Responsibility Orientations) Show less

Program Coordinator/Corporate Communication Coordinator/HR Coordinator

• Jan 2013 - Mar 2014

Increased publicity reach of GT-Metro Foundation by 120% from 1.5 Million to 9 Million worth of PR Values through a comprehensive communication plan and branding strategy Ø Part of the winning team that won the Intenational Association of Business Communicators (IABC) Award for Excellence for GT-Metro Foundation's 5th Doña V. Tytana Memorial Lecture as Media and Promotions Head · Strengthened the implementation of Health Care Access Programs (SALAMIN and HEALS) by formalizing partnerships and efficient processing of activities · Improved communication channels of the Foundation by Ø Supervising the publication of Two (2) GT-Metro New, the Foundation’s Official Newsletter Ø Creation of the Foundation's website and social media account in Facebook · Designed and implemented new collaterals for the foundation's events and programs (tarpaulins, business cards, powerpoint presentation templates) · Lead calamity assistance efforts through coordination with Media and NGO partners; and implementation of end to end relief operations drive during the Typhoon Haiyan and Maring Show less

HR Advisor - EMEA - TIER 1, HR SHARED SERVICES

• May 2012 - Dec 2012

· Introduced two new process improvements in the implementation of a new Employee Interaction Center (case reporting and case logging) · Analyzed and processed HR transactional requests received from employees, former employees, business unit HR and line managers via web forms, email, forwarded EIC tickets (Employee Interaction Center), etc. · Responded to and processed HR transactional requests accurately, consistently and in a timely manner in accordance with standardized process flows and Shell HR policy · Supported all users of the Shell People system, Shell Open University and Shell People Open Resourcing located in North America Region. This includes all employees and managers and the HR community. Show less

ASSISTANT MANAGER – MANILA AREA SALES

• Dec 2008 - May 2010

· Surpassed sales volume target pf 1.8 Million pesos by achieving 2.1 Million worth of deposits, loans, investments and payroll from January to March 2010 · Acquired over 1,000 new depositors for the Manila Area from August 2009 to March 2010 · Assisted the Area Business Director of the Manila Area in expanding client portfolio · Coordinated with existing customers for cross selling opportunities · Conducted New Accounts Opening Caravan in educational institutions, companies and small-medium enterprises · Helped the area in increasing sales volume through revenue generating products and services (such as investments, deposits, loans, payroll, etc.) · Developed a clientele database for existing and prospective clients for various customer segments · Developed Sales Plan and Territory Management for the Manila Area Show less