Roisin Hickey
Office Manager at Akelius Residential Property AB- Claim this Profile
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Bio
Experience
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Akelius Residential Property AB
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Sweden
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Real Estate
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400 - 500 Employee
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Office Manager
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2019 - Present
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TopHat
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United Kingdom
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Real Estate
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1 - 100 Employee
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Office Manager
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2017 - 2019
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Regus
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Luxembourg
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Facilities Services
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700 & Above Employee
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Centre Manager
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Jun 2016 - 2017
I am currently an office manager for Regus, a large global brand who sell and maintain office space. Such duties include; delivering excellent customer service to maximise customer satisfaction, managing client accounts/sending invoices/chasing debt, inbox management/correspondence, monitoring/updating client expense report spreadsheets, supporting new company initiatives, including the the implementation of new systems to improve efficiency, setting up offices and phone/IT systems, general administrative duties such as post handling, maintaining the centre - managing/escalating any ongoing issues, organising and hosting networking events, liaising with facility management vendors, updating and maintaining office policies and procedures and recording office expenditure and managing the centres budget.
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Warner Bros. Entertainment
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United States
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Entertainment Providers
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700 & Above Employee
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Office Coordinator
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Oct 2012 - Jun 2016
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ASOS.com
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United Kingdom
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Retail Apparel and Fashion
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700 & Above Employee
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Customer Service Representative
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May 2010 - Sep 2010
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Haven
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United Kingdom
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Leisure, Travel & Tourism
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700 & Above Employee
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Customer Service Advisor
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Dec 2008 - Sep 2009
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Education
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CIPD Qualifications
CIPD Foundation Certificate in HR Practice -
St. Mary’s University, Twickenham
Bachelor's degree, Media Arts