Experience

Crowne Plaza Dublin Airport

• Ireland
• Travel Arrangements
• 1 - 100 Employee

• Senior Events Executive

  • Jul 2021 - Present



Novum

• Ireland
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Corporate Receptionist & HR Administrator

  • Nov 2020 - Jul 2021



Crowne Plaza Dublin Airport

• Ireland
• Travel Arrangements
• 1 - 100 Employee

• Junior Events Executive

  • Aug 2017 - Nov 2020

  This role involves responding to email and phone enquiries about meetings and events, to understand the clients needs and to proceed to the contract stage to organise the event.Attending the daily meetings with the head of the various departments to keep them informed of the daily activities happening within the hotel.Another important duty is to meet and greet the client on the day of the event to ensure that the meeting or event runs as smoothly as possible.

• Junior Administrator

  • Aug 2017 - Jan 2018

  This role involved creating all paperwork associated with all meetings and events within the hotel.Creating all signage for events, menus; outlining allergen information on all paperwork was a daily duty.Meeting and greeting clients on arrival and taking bookings for the meetings and events department was a task I then took on.

• Food and Beverage Assistant

  • Sep 2012 - Aug 2017

  5 years experience in the food and beverage departments of the Crowne Plaza Dublin Airport hotel.Responsibilities Included:-Working all service periods, breakfast, lunch, dinner, room service, conference and banqueting-Detailed knowledge of food and beverage offerings in the hotel-Taking food and beverage orders from guests-Working at large banquets if needed, both set up and service-Dealing politely with guests over the telephone-Being involved in Mystery Guest reports/Audits-Receiving training in certain areas eg. Bewleys coffee training-Handling cash and card payments-Attending departmental meetings-Attending daily briefings-Taking care of everyday activities; polishing cutlery & glassware-Ensuring that high standards are met at all timesI have achieved team member of the quarter.



DoubleTree by Hilton Hotel London - Docklands Riverside

• London, United Kingdom

• Food and Beverage Intern

  • Feb 2016 - Jul 2016

  Completed an exciting work placement in the Doubletree by Hilton London Docklands as a food and beverage assistant, working in both the restaurant and the outdoor terrace. Providing a high-quality service to guests in a variety of departments including restaurant, bar and lounge, conference and banqueting, outdoor terrace area Responsibilities Included: - Advanced preparation to ensure the smooth transition of staff members when changing shifts - Handling payments and supervising till use by other employees - Attending a variety of food and beverage training courses and continuous professional development throughout my time in this post