Delivery Lead

• Oct 2021 - Present

Headspin provides Application performance monitoring insights using its AI/ ML platform for mobile applications and comparative analysis of app performance against peers. - Handling multiple industry leaders accounts on Media and streaming clients, Telecom, Automotive domains for SaaS delivery. - Cross-functional collaboration with Sales, Product, Customer success and QA. - Create and execute customer success plans, coordinate and communicate with multiple teams within headspin to ensure success for clients. - Work with internal teams to develop Mobile Test Automation suite using Appium for multiple clients to monitor KPI's Show less

Senior QA Manager

• Apr 2020 - Jul 2021

QA Manager

• Nov 2012 - Apr 2020

• Comprehensive experience in Quality Assurance, Automation, Testing & Delivering projects. • Broad domain knowledge in Insurance and Digital domain • Experience in Agile, Scrum, Waterfall, & V-Model Software Development Lifecycle • Working knowledge on Automation testing tools like – Selenium(Python & Java) & HP UFT • Review Automation framework and implemented Hybrid Framework using Selenium & TestNG • Hands on experience with Devops, Continuous Integration testing, Cost optimization techniques and Context driven testing • Current with new testing skill set – Devops, Crowdsourced testing, Continous Integration testing & Cost optimization techniques • Extensive knowledge with API testing tools like SOAP UI & POSTMAN • Used SonarQube tool for continuous code quality review before getting into testing • Using Anthill pro & Jenkins for continuous build automation and continuous testing • Performed various roles ranging from Integration Lead to Architect/ QA Automation Lead for small and large scale projects($2-$4 Million) • Experienced in the use of Agile approaches including Sprint Automation & Test-Driven Development along with Scrum methodologies like User Story point estimation, Version control, Rally, etc • Well versed with Quality Assurance, Change Management, Delivery, Estimation, Staffing, Reviews and Executive Status Reporting • Delivery on time with zero slippage on the Service Level Agreements (SLAs) • Expertise and experience in performing different kinds of testing like Smoke, Black Box, White Box, GUI, Functionality, Unit, Integration, Regression, Usability, Mobile Testing, System and User Acceptance (UAT) of web and client/server applications • Worked on identifying right metrics using available data, analysis and preparing status reports for Senior Leadership • Possess strong problem solving and decision making skills • Implementing In depth Root cause analysis for defect with action items and lessons learned Show less

QA Lead

• Oct 2010 - Nov 2012

• Delivery on time with zero slippage on the Service Level Agreements• QA Manager experienced in managing teams of 15+ testers.• Managing the End to End Integration & Automation testing team activities for multiple releases and applications.• Participative team member of the team involved in evaluation, assessment and conduct due diligence for taking up NEW applications for testing at offshore location.• Successfully ensured completion of all Testing related activities for the offshore team like requirements review, test scenarios preparation, test cases and test execution review and defect review with the onshore counterparts. Show less

Test Lead

• Nov 2008 - Sep 2010

Worked on Digital End to End portal solutions where in content is created, processed, managed and distributed completely digitally. Customers can view and play the latest TV channels, Movies & Music Trailers, latest News, etc. Also handled one gateway solution which include Integration of Setup Box, Phone App, Value added services along with many optional services for customers.• Gained knowledge and worked as Subject Matter Expert (SME) for applications created and implemented by Accenture teams at client location• Handling the Team of 9 QA testers.• Implemented Agile/Sprint Methodology for one of the key modules• This project involves the testing and validation of XML through SOAP UI.• Involved in Mobile testing for iPhone & Samsung variant• Interacted with clients for freezing the Business Requirements and Defect Call Meetings.• Creating Weekly Status Metrics for the senior management• Generating project summary reports for the module.• Handling and coordinating the status - work plan with the client Team.• Involved in Risk analysis and mitigation for the Project• Preparing Test plan, RTM and Test Execution suite• Co-ordinate the testing activities and handle the internal task allocations for the project within the team.• Conduct workshops and meetings with Business Users for requirement analysis and review with key stakeholders for testing preparedness. Show less

Test Analyst

• Feb 2006 - Oct 2008

The objective was to provide a solution that transforms a Legacy Content management system to a one that managed by Web publisher. The project includes validation of migration process, content model evaluation, regression testing of functionalities, stability testing and customization of contents in Web Publisher.• Interacted with clients on Call and Defect call Meetings.• Generating project summary reports for the module.• Worked on preparation of Automated scripts using QTP and executing them• Performed data driven testing using QTP• Involved in Documentum testing using Web publisher. • Involved in testing the Data feeds in the Web publisher using the FTP servers.• Preparing Test cases and executing them manually.• Participating in the System Testing.• Co-ordinate the testing activities and handle the internal task allocations for the project within the team.• Bug reporting using Quality Centre.• Prepared the Mom’s for the weekly Meetings Show less