Experience

ustwo games

• United Kingdom
• Computer Games
• 1 - 100 Employee

• QA Lead

  • Nov 2022 - Present

• Senior QA Analyst

  • Dec 2020 - Nov 2022

• QA Analyst

  • Apr 2020 - Dec 2020



Sperry Marine

• United Kingdom
• Maritime Transportation
• 100 - 200 Employee

• Verification and Validation Engineer

  • Mar 2019 - Apr 2020



King

• Sweden
• Entertainment Providers
• 700 & Above Employee

• QA Analyst

  • May 2018 - Feb 2019

  Functional, smoke and exploratory testing of mobile/web based games on iOS, Android, Mac OS and Windows PC devices. Manage external teams for Regression Testing, analyse bugs and reproduce and prioritise with dev lead for resolution. Create defects using Jira and creation of bug reports for Senior Management. Work with developers to ensure quality is maintained throughout the SDLC. Providing logs via Crash Analytics, ADB and Xcode. Arranging and managing test sessions with game teams and provide feedback to the content delivery manager. Creating Test Plans using Confluence platform, creating and writing Test Scripts using TestRail. Arranging and running daily stand-up meetings and providing feedback to Senior Management. Release of application to iOS TestFlight and leading to release to App store. Represented the QA Craft in various summits, local and abroad. Show less



Inspired Gaming Group

• London, United Kingdom

• QA Engineer

  • Aug 2013 - May 2018

  Responsible for testing of betting and gaming products for betting shop machine manufacturer. Writing, executing and running manual and automated test scripts for existing and new releases. Monitoring download, install and post-release performances to ensure product functionality. Ensuring maintenance of QA and test environment, to successfully support regular test cycles. UMS advanced user, and Marimba tools user for terminal configurations and changes. Maintaining current information to support technical and software team members. Show less



Canon Europe Ltd.

• Uxbridge

• Web Experience Professional

  • Jun 2012 - Jul 2013

  Responsible for improving the support websites’ presence, functionality and user experience. Maximised customer satisfaction in response to survey data from Europe & emerging markets. Project managed improvements to functionality with in-house teams and 3rd party providers. Worked with Service & Support Director to ensure timely resolution, and SLA targets met. Responsible for improving the support websites’ presence, functionality and user experience. Maximised customer satisfaction in response to survey data from Europe & emerging markets. Project managed improvements to functionality with in-house teams and 3rd party providers. Worked with Service & Support Director to ensure timely resolution, and SLA targets met.



Inspired Gaming Group

• London, United Kingdom

• Product Support Manager

  • Apr 2005 - May 2012

  Responsible for ensuring operational functionality and efficient updating of gaming machines. Liaised with Development and Test Teams to ensure releases met customer expectations. Provided communication channel pre and post software release for support and information. Ensured efficient issue resolution through report and data provision, and work allocation. Responsible for ensuring operational functionality and efficient updating of gaming machines. Liaised with Development and Test Teams to ensure releases met customer expectations. Provided communication channel pre and post software release for support and information. Ensured efficient issue resolution through report and data provision, and work allocation.