Rohini Devi R

Business Analyst at Qworks Technologies
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Contact Information
Location
Thiruvananthapuram, Kerala, India, IN
Languages
  • English Professional working proficiency
  • Malayalam Native or bilingual proficiency
  • Hindi Limited working proficiency
  • Tamil Elementary proficiency

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Credentials

  • Digital Unlocked (Digital Marketing)
    Google
    Jan, 2021
    - Sep, 2024

Experience

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Business Analyst
      • Nov 2021 - Present

      - Collaborating with SBI General Insurance. - Elicit & translate Business requirements to User Stories\BRD\FSD\FRSM\Use Cases\Process Flow\Change Requests\SRS for Health, Motor, Travel, Home, Cyber & Fire Insurance LOBs. - Conduct As-Is & To-Be Analysis \ Scope Analysis\ Gap Analysis \ Impact Analysis by using use case diagrams (UML) \ Data Flow Modelling \ Flow charts \ Change Strategy. - Prioritize initiatives based on Business Req & monitor deliverables to ensure timely completion. - Organize / lead Requirement elicitation sessions & CR discussions with Stakeholders across business units. (Sales, Operations, Underwriting, Digital Assets, Production, IT, Managerial & Development teams) - Conceptualized/created UI/UX wireframes & journey mock ups of various SBIG platforms like Website, Portals, Mobile App, Virtual Office. - Working knowledge in tools for wireframing, prototyping & creating data flow diagrams like Balsamiq, Microsoft Visio, Just in Mind, Uizard, Diagrams.net (draw.io), etc. - Worked closely with Developers to create User manuals of Responsive Application deliverables. Show less

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Support Engineer
      • Jul 2020 - Sep 2021
    • United Arab Emirates
    • Insurance
    • 1 - 100 Employee
    • Insurance Specialist
      • Nov 2020 - Jun 2021

      Specialized in Middle East Motor & Health Insurance for Quote generation, Policy Issuance, Underwriting Referral escalations, Claim Intimation & Client support with Hands-on experience in 15+ UAE Insurance portals & CRMs Specialized in Middle East Motor & Health Insurance for Quote generation, Policy Issuance, Underwriting Referral escalations, Claim Intimation & Client support with Hands-on experience in 15+ UAE Insurance portals & CRMs

Education

  • Mohandas College of Engineering &Technology, Nedumangad, Thiruvananthapuram.
    Bachelor of Technology - BTech, Electronics and Communications Engineering
    2016 - 2020
  • APJ Abdul Kalam Technological University
    Bachelor of Technology - BTech

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