Chief Operating Officer

• Mar 2023 - Present

Leaving the world as we found it is no longer an option for the next generation. While we may have missed the opportunity to reverse the damage, we can empower young people with the necessary tools, mindsets, and skills to confront the consequences of our planet in crisis. I firmly believe that every business, regardless of its size or industry, has a responsibility to prioritize the well-being of our planet. And I am here to help in the endeavour. Leaving the world as we found it is no longer an option for the next generation. While we may have missed the opportunity to reverse the damage, we can empower young people with the necessary tools, mindsets, and skills to confront the consequences of our planet in crisis. I firmly believe that every business, regardless of its size or industry, has a responsibility to prioritize the well-being of our planet. And I am here to help in the endeavour.

Options Trader

• Feb 2020 - Present

Co-Founder

• Jun 2019 - Feb 2021

Seeing the difference one can make through sustainable initiatives is incredibly rewarding. Helping hospitality sector practices transform their operations, reduce their carbon footprint, and create a more responsible environment for their guests and local communities is the reason I setup Midori. Seeing the difference one can make through sustainable initiatives is incredibly rewarding. Helping hospitality sector practices transform their operations, reduce their carbon footprint, and create a more responsible environment for their guests and local communities is the reason I setup Midori.

Senior Manager (Collaboration Solutions)

• Jul 2014 - Dec 2018

- Responsible for EY’s three main collaboration tools – eRoom (online collaboration), EYDelivers (SharePoint based collaboration tool) and SharePoint Sites. - eRoom was EY’s primary collaboration tool; with over 3000 active rooms deployed worldwide and generating $14.25m+ annually. - Responsible to drive the strategy and vision for these products, drive implementation and execution of support process for a healthy lifecycle and enable users to successfully collaborate with such solutions. Show less

Product Manager (Collaboration Solutions)

• Jul 2013 - Jul 2014

- Reported to the Global Collaboration Product Manager, responsible for day-to-day operations of the products. - Provided customer support, reporting/metrics and providing all marketing and training materials.

Lead Associate (Operations - Helpdesk)

• Oct 2010 - Jul 2013

- In addition to providing operation support, responsible for leading a team of 3 other operations staff, reporting to the Operations Manager. - Managed Helpdesk schedules, prioritising the workload and acting as a point of escalation for critical issues.

Senior Associate

• Jun 2006 - Oct 2010

- Provided level 1 and 2 operational support to both internal and external users of EY’s Client Portal and integrated tools. - The role required in-depth knowledge of content management, user registration, collaboration and reporting. - Worked with globally dispersed stakeholders to understand their business support needs, ensuring high-quality support was provided within defined service level agreements. - Also took over responsibility as an SME for the collaboration tools (QuickPlace, later eRoom) and Live Meetings (online meeting tool) Show less

Senior Associate

• Jun 2003 - Mar 2006

- Led to a team of eight financial experts that created credit reports for the world’s largest credit bureau while managing calibration of financial information.- Process improvement trainer for existing and new hires.- Acting knowledge manager for minimising the discrepancies between the operations and support functions.

Customer Service Representative

• Jan 2001 - Jun 2003

- Providing credit support services to the world’s largest credit bureau customers through extensive investigation and customer support.