Experience

Broker Profits Vault

• Australia
• Business Skills Training

• Virtual Assistant

  • Feb 2021 - Present

  - Posting and scheduling content in Facebook. - Recording member payments and sending reminder emails. - Checking of incoming voicemails and SMS message – responding and forwarding as appropriate - Reminding and booking members for sales appointments - Organising of events (confirm bookings, asking for quotes, etc.) - Oversee the Podcast recording from start to updating of the website - Processing of BAS. - Serves as a support for customers during events - Email and calendar management Show less



Cyberbacker

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Transaction Coordinator

  • Oct 2020 - Jan 2021

  - Transaction Coordinator for a real estate business based in Texas - Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing - Coordinate title/escrow, mortgage loan, and appraisal processes - Regularly update and maintain communication with clients, agents, title officers, lenders, etc. - Submit all necessary documentation to the office broker for file compliance - Schedule, coordinate and attend the closing process - Enter all client information into the client database system Show less



Acquire BPO

• Australia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• General Administrator

  • Aug 2018 - Aug 2020

  - Virtual Assistant for an Electrical and Plumbing Company. - Generating business reports, doing basic accounting, creating payroll, and other admin tasks. - Multiple email management - Data entry for invoices and receipts - Scheduling and creating jobs - Virtual Assistant for an Electrical and Plumbing Company. - Generating business reports, doing basic accounting, creating payroll, and other admin tasks. - Multiple email management - Data entry for invoices and receipts - Scheduling and creating jobs



Aptus Global Solutions

• Philippines
• Outsourcing/Offshoring
• 1 - 100 Employee

• Back Office Employee

  • Feb 2017 - Jul 2018

  - Quality Analyst - Back Office Specialist (Provisioning) - B2B Operations - Quality Analyst - Back Office Specialist (Provisioning) - B2B Operations



SPi Global

• India
• Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Specialist

  • Apr 2015 - Feb 2017

  Voice, Email and Chat Support. Subject Matter Expert. Assistant Team Leader. Remittance Campaign. Voice, Email and Chat Support. Subject Matter Expert. Assistant Team Leader. Remittance Campaign.



Sutherland

• Information Services
• 1 - 100 Employee

• Technical Support Specialist

  • Nov 2014 - Mar 2015

  Technical and Billing Support for a satellite ISP. Technical and Billing Support for a satellite ISP.



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2013 - Nov 2014

  CSR for residential and business fixed lines. CSR for residential and business fixed lines.