Experience

JONCKERS

• Belgium
• Translation and Localization
• 100 - 200 Employee

• Regional Community Manager

  • Nov 2022 - Present



BSE Institute Ltd

• India
• Education Administration Programs
• 100 - 200 Employee

• Project Leader

  • Apr 2022 - Nov 2022

  Domain: E-learning Project management. Current Projects: 1. Mumbai University Semester 1-2-3-4-5-6 2. Kolkata University Semester 1 3. Financial Literacy BMC project Tasks: 1. Faculty Coordination. 2. Prepare Schedules. 3. Create Project Codes as per the project. 4. Manage Deadlines. 5. Audit Faculty Videos. 6. Prepare Reports. 7. Update Team with latest status of the projects. 8. Lead the daily project status call. Skills: Scheduling - Faculty Management - Agile Project Management Project Planning - Project Management Show less



Lionbridge Technologies

• United States
• Translation and Localization
• 500 - 600 Employee

• Senior Project Coordinator

  • Feb 2017 - Apr 2022

  Domain: Translation & Localization ( Life Sciences Projects ) Highlights: • Tracked project success via Lionbridge Project Management tools & promptly making changes to areas requiring improvements. • Managed up to 75 projects at once in high-pressure environments, while maintaining outstanding quality and on-time submission. • Handled Philips US account & Boston scientific US account Skills: • Vendor Management • Internal Stakeholder Management • Project Management ( Planning, Initiating, Executing, Closing ) • Budget Management ( Creating Vendors Purchase orders, Project Closing activities ) • Vast experience on Lionbridge Project management tools • Managed multiple projects. Show less



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Executive

  • May 2014 - Sep 2016

  1. Handled customer billing errors, researching issues in system and working to resolve problems and inconsistencies. 2. Maintained excellent team relationships by helping others during complicated or difficult customer calls. Achievements: 1. Was given a chance to handle a batch of 10. 2. I ensured that they clear their floor test without errors. 3. Three times volleyball champions in Intelenet global services. 4. Won the internal cricket, volleyball tournament. 5. Received an award for providing most numbers of ideas related to process Show less