Experience

Hexaware Technologies Ltd

• Uganda
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Specialist ITIL Process

  • Oct 2023 - Present

  Mumbai, Maharashtra, India

• Technical Specialist

  • Oct 2023 - Present

  Mumbai, Maharashtra, India



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Major Incident Manager at Wipro

  • Aug 2021 - Present

  Mumbai, Maharashtra, India Handling MIM team and p1&p2 bridge calls & resolution of critical incidents.

• Lead major Incident Manager

  • Aug 2021 - Present

  Mumbai, Maharashtra, India



Wipro Technologies

• Major Incident Manager

  • Aug 2021 - Present

  Mumbai, Maharashtra, India A major incident management role is a critical position within an organization that involves overseeing and coordinating the response to significant and impactful incidents that may disrupt normal business operations or pose a threat to the organization's services, systems, or reputation. These incidents could include large-scale cybersecurity breaches, natural disasters, technical failures, or any event that requires a coordinated response to mitigate the impact.



Atos IT Solutions and Services A/S

• Denmark
• IT Services and IT Consulting
• 700 & Above Employee

• Major Incident Manager SMC

  • May 2011 - Jul 2021

  Mumbai, Maharashtra, India Incident Manager



Bartech Data System Private Limited

• India
• Information Technology & Services
• 1 - 100 Employee

• IT Support Executive

  • Aug 2010 - Apr 2011

  India



Solus Security Systems Pvt. Ltd.

• India
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• IT Support Executive

  • Aug 2009 - Jan 2010

  Mumbai



Global Techno.Pvt.Ltd

• IT Support Specialist

  • Jan 2008 - Jun 2009

  Mumbai, Maharashtra, India



TVC SKY SHOP LIMITED

• India
• Retail
• 1 - 100 Employee

• IT Support Executive

  • Jun 2007 - Dec 2007

  Mumbai