Summer Internship

• Aug 2023 - Present

Flavour Warehouse is a leading international e-liquid company that has a global reach of over 60 countries. The company has made a name for itself in the industry since being established in 2012 and is one of the fastest growing businesses in the North West. Flavour warehouse aspires to being the world's most trusted vaping company. Marketing- I was involved in creating a marketing strategy for a new product launch, this involved coming up with a strap line, graphics and an internal launch presentation. we had successful feedback. The product is expected to launch in early September and is projected to be extremely successful. This was a valuable firsthand experience to see how a product starts from a concept to be marketed and presented on all social media platforms. Ecommerce- This involved the online operations of a company. Communication was crucial as ecommerce must pull factors from each department into one section for the online purpose. Also, having constant communication with the buyers for the company to ensure enough stock for the website. I also did data analysis using Phocas and Excel regarding customer interactions and sales. In my third week I was placed in sales which covered: business to business, convenience stores and international sales. Each section had different cliental which meant they had to adapt the selling technique and approach even though it is the same product they are selling. I witnessed purchasing contracts and sent invoices to customers to close deals. Show less

Retail Cashier

• Oct 2022 - Present

Face to face interaction and money handling a just some of the many skills that I have developed working for Zara. The high paced fashion retail industry and demanding and therefore I have acquired experience in dealing with problems head on. Responsibilities such as opening the store and doing the cash up at the end of the shift prove that I am able to be given the pressure of these important roles Face to face interaction and money handling a just some of the many skills that I have developed working for Zara. The high paced fashion retail industry and demanding and therefore I have acquired experience in dealing with problems head on. Responsibilities such as opening the store and doing the cash up at the end of the shift prove that I am able to be given the pressure of these important roles

Student

• Sep 2021 - Present

Customer Service Representative

• Sep 2020 - Aug 2022

In this role, I was based at IKEA Manchester as a car park management operative. My task was to collect trollies and organise them for my colleagues to then distribute to customers. This role gave me the opportunity to gain a trailer license to use on private land. Communication and team work were two skills that were called upon frequently in this role In this role, I was based at IKEA Manchester as a car park management operative. My task was to collect trollies and organise them for my colleagues to then distribute to customers. This role gave me the opportunity to gain a trailer license to use on private land. Communication and team work were two skills that were called upon frequently in this role

Sales Associate

• Sep 2018 - Sep 2020

Sales associate at Tommy Hilfiger entailed face to face customer service and selling skills. Having successfully achieved a part time role at the luxury brand, the experienced I gained working is retail and business certainly had an impact on what I now want to to do in the future Sales associate at Tommy Hilfiger entailed face to face customer service and selling skills. Having successfully achieved a part time role at the luxury brand, the experienced I gained working is retail and business certainly had an impact on what I now want to to do in the future