Experience

Beall's Outlet Stores, Inc.
• United States
• Retail
• 100 - 200 Employee
• Market Specialist

  • Feb 2018 - Present


CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Senior Market Investigator

  • Jan 2017 - Oct 2017

  Loss Prevention- Senior Market Investigator 01/17 – 10/17• Training/Developing and Hiring Market Investigators.• Scheduling Market Investigators in the coordinated stores to utilize them to help lower shrink in the necessary markets.• Supervising Market Investigators in a large geographic area.• Maintain cost center budget-mileage and payroll.• Communication and relations with Store Operations.• Reporting/ensuring accurate reporting-case writing, bolos, etc.• Assist with our ORC (Organized Retail Crime) Department and working with multiple Law Enforcement jurisdictions. • Attend/Participate in Law Enforcement and Retailer Intel Meetings.

• Market Investigator

  • Jul 2008 - Jan 2017

  Loss Prevention- Market Investigator 07/08 – 01/17• Travel to all 41 stores in two districts while bringing awareness to Store Managers and team members about the importance of shrink and to prevent future losses.• Apprehending and detaining shoplifters through visual contact and the use of CCTV equipment. Reporting and completing necessary reports and paperwork for my Regional LP Manager and to the proper authorities. • Investigate internal thefts through our Electronic Journal, CCTV and our V2I system. Resolving cases by participating and observing internal interviews with the RLPM.



CompUSA

• Retail
• 300 - 400 Employee

• Regional Loss Prevention Manager

  • Jun 2007 - Mar 2008

  District Loss Prevention Manager 06/07 – 03/08• Responsible for three Districts, with a total of 16 stores that included the states of Florida, Georgia, Alabama, North Carolina and South Carolina.• Perform LP Audits in all stores. Work with managers providing solutions to enforce store procedures for Loss Prevention of store assets.• Responsible for ensuring the integrity and accuracy of physical inventory. This includes the protection of sales and profitability of multiple districts through researching inventory shortages and internal theft investigations.• Communicate directly with the District Managers and Store Managers on the stores progress of Loss Prevention. Bring awareness to team members of the importance of shrink. • Weekly reports on the store’s profitability through SAP.• Responsible for the Inventory Control Coordinators. To help research the discrepancies of the ICC’s to help maintain the company shrink goal of .30.

• Regional Inventory Control Coordinator

  • Jun 2000 - Jun 2007

  Regional Inventory Control Coordinator 06/00 - 06/07• Performing weekly audits on the store’s warehouse, Tech shop, and front-end.• Performing daily counts on the store’s inventory. Making sure the physical inventory matches book inventory.• Researching the discrepancies, such as receiving errors, ringing up wrong products, and internal and external theft.• Report the store’s discrepancies and weekly shrink numbers to the store GM and the District Loss Prevention Manager.• Travel and perform ICC duties for the Central Florida stores. Train new ICC’s to the company and assist other ICC’s in our Region with inventories and discrepancies.