‘Industry expert’ is the phrase that comes to mind when I think about Roger. We worked together across Africa, Middle East and the UK over a period of 8 years and can honestly say he was an absolute example of professionalism and a wealth of industry knowledge he was always willing to share. Willing, capable, adaptable and light-hearted. Roger was often called on to take over difficult projects, senior roles and the MD/GM role or two, he was able to win the hearts and minds of all and excelled each time. I would work with Roger anytime again.

Roger was a strategic contributor to ValueFlow's growth. His customer orientation, responsiveness and relationship skills make him a real asset in any business relationship context. Roger is warm and affable and can diffuse the tensions that arise in complex commercial situations. Roger is a veteran of the ITSM early days (as am I!) and is able to express complex Service Management concepts in accessible ways. He can "hold the room" as needed to clarify customer needs or resolve issues. He is also a very entertaining trainer when the opportunity presents.

‘Industry expert’ is the phrase that comes to mind when I think about Roger. We worked together across Africa, Middle East and the UK over a period of 8 years and can honestly say he was an absolute example of professionalism and a wealth of industry knowledge he was always willing to share. Willing, capable, adaptable and light-hearted. Roger was often called on to take over difficult projects, senior roles and the MD/GM role or two, he was able to win the hearts and minds of all and excelled each time. I would work with Roger anytime again.

Roger was a strategic contributor to ValueFlow's growth. His customer orientation, responsiveness and relationship skills make him a real asset in any business relationship context. Roger is warm and affable and can diffuse the tensions that arise in complex commercial situations. Roger is a veteran of the ITSM early days (as am I!) and is able to express complex Service Management concepts in accessible ways. He can "hold the room" as needed to clarify customer needs or resolve issues. He is also a very entertaining trainer when the opportunity presents.

‘Industry expert’ is the phrase that comes to mind when I think about Roger. We worked together across Africa, Middle East and the UK over a period of 8 years and can honestly say he was an absolute example of professionalism and a wealth of industry knowledge he was always willing to share. Willing, capable, adaptable and light-hearted. Roger was often called on to take over difficult projects, senior roles and the MD/GM role or two, he was able to win the hearts and minds of all and excelled each time. I would work with Roger anytime again.

Roger was a strategic contributor to ValueFlow's growth. His customer orientation, responsiveness and relationship skills make him a real asset in any business relationship context. Roger is warm and affable and can diffuse the tensions that arise in complex commercial situations. Roger is a veteran of the ITSM early days (as am I!) and is able to express complex Service Management concepts in accessible ways. He can "hold the room" as needed to clarify customer needs or resolve issues. He is also a very entertaining trainer when the opportunity presents.