Roger Mace
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Bio
Credentials
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Income Statement (P&L) and Cash Flow Explained
LinkedInJan, 2020- Nov, 2024 -
Delegating Tasks
LinkedInApr, 2019- Nov, 2024 -
Hiring Your Team
LinkedInApr, 2019- Nov, 2024 -
Onboarding New Hires
LinkedInApr, 2019- Nov, 2024 -
New Manager Foundations
LinkedInAug, 2018- Nov, 2024
Experience
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Looking for a new challenge
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Advertising Services
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1 - 100 Employee
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Retired
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Apr 2014 - Present
I have worked since I was 11 years old. I've been working in either temporary of part-time jobs the last few years during my retirement. The work has been in the contract security industry. While those jobs have occupied some of my time, I'm now looking for full-time employment where my skills and talents can be more fully utilized. Having given retirement a chance, it just doesn't fit my psychological make-up. I want to manage again and do so for the rest of my life. I have worked since I was 11 years old. I've been working in either temporary of part-time jobs the last few years during my retirement. The work has been in the contract security industry. While those jobs have occupied some of my time, I'm now looking for full-time employment where my skills and talents can be more fully utilized. Having given retirement a chance, it just doesn't fit my psychological make-up. I want to manage again and do so for the rest of my life.
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Securitas Security Services USA, Inc.
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United States
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Security and Investigations
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700 & Above Employee
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Site Supervisor
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Oct 2013 - Feb 2014
Site-supervisor for a data center took a leave of absence. I was hired to fill this position. The site required very strong access control. While there I reorganized the job-site updating the key inventory control procedures and the temporary access badge system. Hired and trained a new employee. Utilized the Lenel OnGuard software system to issue new photo smart badge ID with bio-metric information to clients. Monitored 110 closed circuit TV camera and bio-metric card and fingerprint readers, monitored Man-traps and all access points. Coordinated system maintenance. Scheduled employees and submitted payroll. Show less
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Mace Business Group, LLC
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Tampa/St. Petersburg, Florida Area
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Managing Member (Retired)
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Jan 2009 - Jan 2014
Sales and marketing of life and health insurance with some work in the area of life settlements. Sales and marketing of life and health insurance with some work in the area of life settlements.
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None
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Retired
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Aug 2008 - Sep 2009
Retired Retired
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USIS
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United States
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Security and Investigations
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700 & Above Employee
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Special Investigator
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Mar 2004 - Aug 2008
Conducted law enforcement functions of national security background investigations. The Federal government requires a full in depth background investigations of individuals seeking employment in positions requiring high level security clearances or those entering positions of public trust. The requirement extends to those individuals already possessing high level security clearances and they are required to be re-investigated every five years. Responsibilities included conducting subject testimonies while they were under oath, source testimonies, collecting and reviewing employment, education, credit, legal and criminal records. All collected records and data were analyzed for reports. The reports were submitted using secure proprietary software licensed buy the U. S. Office or Personnel Management. The reports were transmitted through secure connection Also conduced special investigations to resolve issues involving a possible breach or compromise of a clearance of an individual holding a security clearance where that breach could pose a potential security risk. This position required a Top Secret Security Clearance. Show less
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Self-Employed
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Orlando, Florida
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Independent Contractor / Customer Service Consultant
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Mar 1997 - Mar 2004
Performed customer service consulting for Mercedes Benz of Orlando. Contacted customers who used the service department of the dealership to determine customer satisfaction. Reported issues involving customer dissatisfaction and recommended possible solutions and changes. Developed and performed surveys regarding the Mercedes Benz service department. Deescalated issues of dissatisfaction to help insure customer loyalty. This was a work at home position. Worked part-time as a substitute teacher for the Orange County School System in Orange County, Florida. These job were worked in conjunction with a serious injury that was sustained at home. Show less
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Johnson's Communications and Electronics
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Jackson, Mississippi
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Communications Technician / Site Manager
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Oct 1995 - Mar 1997
Constructions of cable TV systems, installation of satellite dishes and headend equipment, installing microwave communication wave guides, splicing telephone cables. Traveled the state of Florida to several job-sites. Manged the job-site of new construction and the installation of a cable system for a new apartment complex in Tampa, Florida. Constructions of cable TV systems, installation of satellite dishes and headend equipment, installing microwave communication wave guides, splicing telephone cables. Traveled the state of Florida to several job-sites. Manged the job-site of new construction and the installation of a cable system for a new apartment complex in Tampa, Florida.
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Allied Security
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Orlando, Florida
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Operations Manager
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Aug 1994 - Sep 1995
Oversaw and managed several security job-sites. Established a security officer training academy to augment a steady flow of new recruits. Recruited, interviewed, hired and trained new security officers. Monitored regulatory compliance, wrote post orders for new client sites. Administered payroll and scheduling functions. Insured the proper personnel were assigned to the proper job-sites. Managed client accounts, maintained close client contact to insure customer loyalty job satisfaction. Oversaw and managed several security job-sites. Established a security officer training academy to augment a steady flow of new recruits. Recruited, interviewed, hired and trained new security officers. Monitored regulatory compliance, wrote post orders for new client sites. Administered payroll and scheduling functions. Insured the proper personnel were assigned to the proper job-sites. Managed client accounts, maintained close client contact to insure customer loyalty job satisfaction.
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Gray Line of Orlando
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Orlando, Florida
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Division Manager / Assistant Operations Manager
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May 1990 - Jul 1994
After the failure of the ADA transportation system the local transit authority assumed responsibility for the system. I collaborated with a select company task for to established a new Paratransit Division. After winning a five million dollar contract from the local transit authority for ADA transportation assumed duties as Division Manager of the new paratransit division. The contract call for ADA transportation to include Medicare, Vocational Rehabilitation, medical transportation including ambulatory, wheel chair and stretcher for the tri-county area of Orange, Seminole and Osceola counties in Florida. Developed and managed the day-to-day operations of dispatching, customer service, reservations, scheduling and routing using Comsis Transportation Management software. Oversaw the training of all support and field personnel. Developed training guidelines to included driver safety, first aid, universal precautions regarding bodily fluids and blood borne pathogens, safe handling of the elderly, mentally challenged, wheel chair and stretcher patients. Monitored contract compliance with the regional transportation authority, and union contact. Monitored regulatory compliance with DOT, ADA,, Medicaid and other government agencies using the transportation system. Achieved a complete turn-around of the transportation of the disadvantaged population and restored public confidence in a previously failed system. The local transit authority won several awards for system turn-around and excellence in customer service. Show less
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Pinkerton Security & Investigations
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Van Nuys, Califirnia
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District Manager / Corporate Systems Trainer
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Oct 1987 - Apr 1990
Initially District Manager in the Orlando, Florida office of California Plant Protection (CPP) a contract security company. After CPP acquired Pinkerton Security and Investigations continued District Manager duties throughout the merger. Upon completion of the merger was assigned to Pinkerton Security and Investigations corporate headquarters in Van Nuys, California. Traveled extensively coast to coast performing the installation of computers and proprietary company software. Oversaw the training and implementation of the software and integrated its use with company policy. Insured proper process and procedures were utilized in the live transmission of human resource and payroll data. Show less
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Education
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1979 - 1980
Trevecca Nazarene University
Religion/Religious Studies -
1974 - 1975
Rollins College
Social Sciences -
1974 - 1974
J.C. Stone Memorial Police Academy
Certificate, Evidence Technician Training -
1973 - 1973
J. C. Stone Memorial Police Academy
Certification, Criminal Justice/Police Science -
1970 - 1971
Trevecca Nazarene University
Religion/Religious Studies -
1963 - 1966
Chamberlain High School
