Senior Technology Manager

• Mar 2022 - Present

Technology Manager

• May 2019 - Mar 2022

Instructor

• Jun 2015 - Jun 2019

Upper School Physical Meets Digital Instructor - Student curriculum advances the basic knowledge of the MakerSpace tools, and requires students to model 2D objects in Adobe Illustrator and 3D objects in OpenSCAD, Autodesk, or Solidworks CAD software. These projects are then prototyped and constructed using 3D printers, laser cutters, or CNC machines. Students also gain hands on experience with basic electronics and circuits using Arduino programming.Former - 6th Grade MAKE Instructor (Introduction to Engineering) - Student curriculum is based around hands-on learning with tools in the creation of projects such as bridges and siege weapons. Students learn the basics of modern design and use tools like Inkscape and TinkerCAD to model improvements for their previous projects before constructing them. Show less

Network and System Administrator

• Jul 2014 - Jun 2019

System administrator responsible for physical and virtual server environments for Windows. Manages all aspects of Windows server environments from the bare metal up. Daily management of DNS, AD DS, DHCP, Azure AD, O365 licensing and mailboxes, Group Policy, 400+ user accounts, 1000+ devices both wired and wireless.Network administrator responsible for fiber and Ethernet campus cabling infrastructure connecting 10 buildings via 11 Brocade switches and 50+ Ruckus WAPs. Management of satellite campus connections via Ruckus Wifi bridges. Responsible for campus information security from the Untangle firewall to user level policies and education. Proficient in Brocade CLI configuration for both L3 and L2 devices.Responsible for management of Avaya IP Office accounts, mailboxes, and phones. Management of phone switches and wiring. Management and configuration of the AtlasIED intercom system and controller.SAN server management for failover clustering and Acronis backup of critical systems and administration laptops. Manages the movement of long term backups up to AWS S3 and Glacier storage.Responsible for the life cycle of server hardware and components, networking hardware and components, all campus UPS devices and battery life cycles.Responsible for the planning and implementation of major IT projects. Past experience includes entire network switch upgrade, entire network wireless upgrade, EOL of previous hypervisor servers and the provisioning and installation of their replacements and the transfer of 16 Hyper-V servers to them. Handled the planning and coordination of contractors and installers for two major fiber upgrade projects on campus. Show less

Broadcast IT Coordinator

• Sep 2013 - Jun 2014

Responsible for web and social media administration as well as splitting direction of the Graphic Artist with the Brand Cooridnator for web graphic creation. Maintain network, server, and desktop assets with direction from Broadcast IT Specialist. Research and recommendation of all IT related upgrades and purchases to General Manager.Creation and implementation of all web content and site design for both mobile and desktop sites.Installation and configuration of Axia AoIP components on Livewire network with Broadcast Engineer. Show less

Broadcast IT Associate

• Aug 2011 - Sep 2013

Assistant to Broadcast IT Tech III, duties include:Design, construction, and updating radio station website/mobile website/social media.Installation, configuration, and maintenance on all servers and end user machines.Initial setup on all new and reformatted machines.Creation of intranet programs for updating of on-air personalities.Research of technology and software upgrades.Installation, configuration, and maintenance of audio over IP systems.

R Zone Employee

• Sep 2009 - Mar 2010

Maintained and stocked all R Zone products. Responsible for security of merchandise and inventory levels of R Zone displays as well as storage room. Assisted customers with finding merchandise, advice on game/system purchases, and point of sale transactions. Maintained and stocked all R Zone products. Responsible for security of merchandise and inventory levels of R Zone displays as well as storage room. Assisted customers with finding merchandise, advice on game/system purchases, and point of sale transactions.

Help Desk

• 2006 - 2008

Phone and physical tech support for both day and night shift manufacturing floor, sales team, and administration. Maintenance of industrial computers and printer systems on manufacturing floor. Maintenance of desktop computers and printers for sales team and administration. Completion and submission of purchase orders for yearly label needs. Design, creation, and printing of specialized labels for merchandise. Phone and physical tech support for both day and night shift manufacturing floor, sales team, and administration. Maintenance of industrial computers and printer systems on manufacturing floor. Maintenance of desktop computers and printers for sales team and administration. Completion and submission of purchase orders for yearly label needs. Design, creation, and printing of specialized labels for merchandise.

Phone Support Technician

• 2002 - 2004

Phone support for DSL, Dial-Up, and Cable customers nationwide. Responsible for troubleshooting Windows and Mac connection problems as well as e-mail issues. Handled technical as well as account customer service issues. Phone support for DSL, Dial-Up, and Cable customers nationwide. Responsible for troubleshooting Windows and Mac connection problems as well as e-mail issues. Handled technical as well as account customer service issues.