Jr Cisco Network Technician

• Mar 2017 - Present

IT tech ass & Inventory Specialist

• Jun 2012 - Mar 2017

• IT Technician – Software/Hardware Installations/Setups: As an IT Technician, I assist the Technical team with the installation, setup, and troubleshooting of in-house software/hardware updates, disk drives, printers, and other peripheral equipment. Management of network equipments. • Quality Assurance: Test and diagnose replacement electronic parts and components designated to repair personal and commercial computers for retail customers nationwide of such manufacturers as HP, Lenovo, Asus, Acer, Dell, Toshiba, Google Chrome, and other companies. SMS is a leading third-party provider of computer repair and maintenance services. Show less

Inventory Specialist

• Feb 2010 - Apr 2012

• Inventory Management: Conducted random daily cycle counts for thousands of inventory line items to ensure accurate inventory records for a third-party company that repaired defective Verizon cellular telephones for its customers. Investigated and resolved discrepancies in cycle counts in a timely manner. Prepared inventory stored in bin locations for annual physical inventory conducted by a third-party inventory management company. • Inventory Management: Conducted random daily cycle counts for thousands of inventory line items to ensure accurate inventory records for a third-party company that repaired defective Verizon cellular telephones for its customers. Investigated and resolved discrepancies in cycle counts in a timely manner. Prepared inventory stored in bin locations for annual physical inventory conducted by a third-party inventory management company.