Experience

Avantcard

• United Kingdom
• Newspaper Publishing

• Credit Underwriter

  • Jun 2017 - Present

  Analysing and decisioning applications for credit cards and loans



Avant Tarreta

• Spain
• Financial Services

• Account Manager

  • Mar 2013 - Present

  Ireland Identifying risk to Business of clients in Portfolio, opening and maintaining communication channels with clients, negotiating Debt Management plans and settlements.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Quality Analyst

  • 2011 - 2013

  Ireland Evaluation and Identification of risk to business from compliance and regulatory perspective, reporting, preparation of training materials, evaluation and identification of quality performance, feedback, monitoring and development of plans for individuals



MBNA

• France
• Environmental Services

• Customer Relations Manager

  • 2009 - 2011

  Ireland Organisation and Maintenance of Internal corporate Communication channels, reporting, preparation/design/facilitation of meetings/events/presentations, development of inititiatives and programmes to drive performance

• Education Specialist

  • 2006 - 2009

  Ireland Development and implementation of education modules for new hires and ongoing development of employees for Account Servicing and Collections areas. Also identification of areas for improvement and development of training materials, preparation and development of training presentations and assessment