Roger Mitten, CRCR

Director of Appeals at Recovery Ways
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Contact Information
us****@****om
(386) 825-5501
Location
Glen Ellyn, Illinois, United States, US

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Andrew Crook

-Drove multi million dollar improvements in client NPR through collection and denial management work -Recognized as a leader and talent developer thorughout the organization -Excellent payor and provider reimbursement skills -Demonstrated ability to "rescue" accounts from bad debt and denials

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Credentials

  • CRCR (Certified Revenue Cycle Representative)
    HFMA (Healthcare Financial Management Association)

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Director of Appeals
      • Jul 2015 - Present

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Consultant, Revenue Cycle Solutions
      • May 2014 - Jun 2015

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Director
      • Jul 2009 - Jun 2013

      Delivered $25.3M in net patient revenue improvement on aged, multiple denial accounts. Created, trained and directed a denial management team that worked 15 hospitals' high-risk denials for one year (2012-2013). The denial management team improved net patient revenue by $16.6M. Delivered $25.3M in net patient revenue improvement on aged, multiple denial accounts. Created, trained and directed a denial management team that worked 15 hospitals' high-risk denials for one year (2012-2013). The denial management team improved net patient revenue by $16.6M.

    • National Tennis Director
      • Nov 2006 - Jun 2009

      Managed tennis financials, operations and programming for seven clubs throughout the Midwest, serving 40,000 members. Grew tennis net revenue by $639,000, a 30% increase, through creation, marketing and implementation of new tennis programs and by hiring of additional tennis professionals. Managed tennis financials, operations and programming for seven clubs throughout the Midwest, serving 40,000 members. Grew tennis net revenue by $639,000, a 30% increase, through creation, marketing and implementation of new tennis programs and by hiring of additional tennis professionals.

    • National Tennis Director & Midwest Regional Tennis Manager
      • Mar 2005 - Jun 2006

      Managed tennis financials, operations and programming for nine clubs throughout Minneapolis, serving 60,000 members. Increased net tennis revenue by $570,000, a 10% improvement, by hiring 30 tennis professionals and by creating and marketing new junior and adult tennis programming which produced improved lesson quality, customer service and member satisfaction. Managed tennis financials, operations and programming for nine clubs throughout Minneapolis, serving 60,000 members. Increased net tennis revenue by $570,000, a 10% improvement, by hiring 30 tennis professionals and by creating and marketing new junior and adult tennis programming which produced improved lesson quality, customer service and member satisfaction.

    • Club Manager, The Bannockburn Club
      • Jul 2003 - Mar 2005

      Increased net revenue of the Tennis, Aquatics and Pro Shop Departments by $275,000, a 12% improvement.

    • Head Tennis Professional, Mid-Town Tennis Club
      • Apr 1999 - Jun 2003

      Managed 35 tennis professionals and tennis programs for 2700 members. Implemented staff recruitment, training and management. Increased Tennis Department's net revenues by $330,000, an improvement of 11%.

    • Director of Tennis, The Bannockburn Club
      • May 1998 - Apr 1999

      Managed 15 tennis professionals and tennis programs for 1000 tennis participants. Grew tennis net revenue by $100,000, an increase of 18%, through tennis program creation, marketing and management.

    • Director of Junior Tennis, Mid-Town Tennis Club
      • Sep 1996 - May 1998

      Managed and marketed the Club's Junior Tennis Program. Increased net tennis revenue by $100,000, a 40% improvement.

Education

  • Northwestern University
    Bachelor of Arts (B.A.), History

Community

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