Roger Maassen

Director, Delivery and Presales, North America at Asperii
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • English -

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Bio

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Credentials

  • Sales Field Service Consultant
    Salesforce
    Jul, 2022
    - Nov, 2024
  • MuleSoft Advanced Manufacturing Champion
    MuleSoft
    May, 2022
    - Nov, 2024
  • Manufacturing Cloud Accredited Professional
    Salesforce
    Apr, 2022
    - Nov, 2024
  • Salesforce Certified Service Cloud Consultant
    Salesforce
    Feb, 2022
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Nov, 2021
    - Nov, 2024
  • Asset360 Implementation Specialist
    ServiceMax
    Sep, 2021
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Aug, 2019
    - Nov, 2024

Experience

  • Asperii
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director, Delivery and Presales, North America
      • Mar 2023 - Present

    • Senior Manager of Presales, North America
      • Oct 2022 - Mar 2023

  • NeuraFlash
    • United States
    • Software Development
    • 300 - 400 Employee
    • Manufacturing Solutions Engineer
      • Aug 2021 - Nov 2022

  • Samson Rope Technologies
    • United States
    • Textile Manufacturing
    • 1 - 100 Employee
    • Product Owner - Services
      • Jan 2021 - Aug 2021

      Set strategy for maintaining industry leadership in service space. Forecast, plan and hit sales Targets. Act as a direct sales representative for services, manage customer success, and drive continuous improvements. Facilitate VOC to understand requirements for ongoing improvements to UI/UX of tech-based products for Samson as a whole. Play significant role Agile-based projects. Drive commercialization of new Service products by identifying target markets and customers, setting sales strategies, and creating marketing communication plans. Show less

    • Sales Program Manager
      • Jan 2019 - Jan 2021

      Worked with Commercial Team to coordinate high dollar bid packages ($1m or greater), contract reviews, and sales pricing programs. Actively managed service-related opportunity pipeline. Held responsibility for process development of customer success tracking and metrics, customer feedback implementation, and UI/UX requirement gathering for Samsons SaaS offering.

    • Sales Support Coordinator
      • Jan 2018 - Jan 2019

      Acted as Customer Service department lead and part-time in-house sales representative. Worked with manufacturing and finance to accurately create BOM and part codes in ERP. Actively managed service opportunities and quotes. Developed strategy to onboard new Samson SaaS offering Icaria within 1 month of signing contract.

    • Field Support Technician
      • Dec 2012 - Dec 2017

      Assisted sales, R&D, and fabrication teams to help with pre and post-sales support, product development, product field trials, and end-user / distributor training. Self-managed global travel spending ~50% of the year in the field working with a range of clientele from Boeing to Chevron. Worked to design a SaaS offering (Icaria) from the ground up, carving out an entirely new market space.

    • Machine Operator
      • Feb 2011 - Dec 2012

      Became an expert in manufacturing processes from taking in raw material to shipping a finished product. Learned the fundamentals of Lean Manufacturing, 5S, and Six Sigma.

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