Experience

The Gant

• Aspen, Colorado, United States

• Front Office Manager

  • Sep 2022 - Present

  Guiding a 20-member front desk, concierge, and bell staff for a 120-unit condominium resort complex. Develop staff, control budget, address owner and guest requests. Oversight of property housing for employees. Guiding a 20-member front desk, concierge, and bell staff for a 120-unit condominium resort complex. Develop staff, control budget, address owner and guest requests. Oversight of property housing for employees.



The Aspen Mountain Residences

• Aspen, Colorado, United States

• Director of Owner Relations

  • Dec 2021 - Sep 2022

  Asked to continue working following removal of Marriott Vacations Worldwide as management company and rebranding of property. On-site point of contact for owners to discuss reservations and changes occurring at TAMR. Co-ordinate exchanges/rentals among homeowners. Assist departments in daily operations. Asked to continue working following removal of Marriott Vacations Worldwide as management company and rebranding of property. On-site point of contact for owners to discuss reservations and changes occurring at TAMR. Co-ordinate exchanges/rentals among homeowners. Assist departments in daily operations.



Hyatt Grand Aspen

• Front Office Manager

  • Nov 2006 - Dec 2021

  Manage FOH operations for this 50-unit, 128-bedroom residence club, including oversight of staff of 18 in front desk, concierge, bellstaff, and breakfast service. Assist owners with reservation procedures, manage room assignments, and rental reservations. First point of contact for guest/owner issues. Manage FOH operations for this 50-unit, 128-bedroom residence club, including oversight of staff of 18 in front desk, concierge, bellstaff, and breakfast service. Assist owners with reservation procedures, manage room assignments, and rental reservations. First point of contact for guest/owner issues.