Experience

Charleston Water System

• United States
• Utilities
• 100 - 200 Employee

• Desktop Support Manager

  • Jul 2003 - Present

  Responsible for company-wide PC assets from selection to installation/configuration to support Manages all support staff and help desk activities Responsible for client virus protection Develops and maintains IT applications, consulting with user departments in the formulation of system requirements Works closely with users company-wide defining objectives/scope of projects, advising clients on best alternative for development Responsible for company-wide PC assets from selection to installation/configuration to support Manages all support staff and help desk activities Responsible for client virus protection Develops and maintains IT applications, consulting with user departments in the formulation of system requirements Works closely with users company-wide defining objectives/scope of projects, advising clients on best alternative for development



MeadWestvaco (MWV)

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• PC Support Specailist

  • Nov 2002 - Jul 2003

  Contractor with Teksystems as a PC support personal. Tier 2 Help Desk Support Repair of Laptop and Desktop units Imaged new units and shipped out to remote location Onsite support of Applications running on Desktop\Laptop Contractor with Teksystems as a PC support personal. Tier 2 Help Desk Support Repair of Laptop and Desktop units Imaged new units and shipped out to remote location Onsite support of Applications running on Desktop\Laptop



Hagemeyer

• Wholesale
• 100 - 200 Employee

• HelpDesk Tier II

  • Jun 2001 - Nov 2002

  Tier 2 Help Desk Support Repair of Laptop and Desktop units Imaged new units and shipped out to remote location Onsite support of Applications running on Desktop\Laptop Tier 2 Help Desk Support Repair of Laptop and Desktop units Imaged new units and shipped out to remote location Onsite support of Applications running on Desktop\Laptop



Washington Mutual Savings Bank

• United States
• Software Development
• 1 - 100 Employee

• Client Technical Operation

  • Sep 1999 - Dec 2000

  I worked on the Tier II Help Desk for a year, and then promoted to the PC Support services. I worked on the Tier II Help Desk for a year, and then promoted to the PC Support services.



Fleet Mortgage

• Columbia, South Carolina Area

• PC Support Services

  • Sep 1998 - Dec 2000

  I worked on the Tier II Help Desk for a year, and then promoted to the PC Support services. I worked on the Tier II Help Desk for a year, and then promoted to the PC Support services.



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Computer Sales Associate

  • Jan 1996 - Sep 1997

  Computer Sales Computer hardware installs and upgrades Computer Sales Computer hardware installs and upgrades



Peoples Computer

• Charleston, South Carolina Area

• Computer Sales Associate

  • Jan 1995 - Jan 1996

  Computer Sales Built\Repaired computers sold Computer Sales Built\Repaired computers sold