Experience

NCS Group
• Singapore
• IT Services and IT Consulting
• 700 & Above Employee
• System Analyst

  • Dec 2012 - Present


Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Software Engineer

  • Dec 2010 - Dec 2012

  Roles and Responsibilities  Worked in Customer Demographics – Relationship Management Team on the Rainbow Project for SEA (8 countries), NAP HK, and EMEA (4 Countries).  Assigned as the Rainbow functional batch development team leader of 6-8 offshore programmers for Rainbow V5 CEEMEA development. This includes design of technical notes, training of new team members, work allocation, status monitoring and review of completed tasks.  Assigned as batch support lead and initial escalation resource for Functional SIT and Functional UAT batch cycle on EMEA (4 Countries) for V5 Rainbow. Ensure that all countries will have primary batch support and provide permanent fix for all abends occurred after end of batch cycle.  Version Control manager of Systematic modules (DAGs, SFTs, TBRs, ICRs, Service Name). Provides new names for new/existing services as per request.  Responsible in ensuring that data will be transmitted to other product processors (PPs). This includes netmap configuration and transmission testing.  Find out the root cause of the data issues on the transmitted files to PPs and provide patch and permanent fix to prevent issues from occurring again.  Assigned as batch implementation lead which will help to ensure that all batch modules will be promoted to different environment (SIT>UAT>PAT>PROD). Major Accomplishment/s  Involved in the development, testing, and implementation of Rainbow NAP HK Release 3 to production.  Involved in the design, development, testing, and implementation of Rainbow V5 CEEMEA to PAT Environment (pre production). Show less



Housing Development Board, Singapore

• Software Engineer

  • Dec 2008 - Dec 2010

  Roles and Responsibilities  Worked in Upgrading Cost and Management System Team.  Analyzed and reviewed existing programs as part of impact analysis for future business change requests.  Maintained current methods to ensure the integrity and consistency of coding, programming, testing and documentation.  Developed and enhanced modules based on the requirement specifications complying with the department standard and timelines.  Prepared test cases and documented test results on all applications developed and modified to ensure system integrity.  Created documents to describe program specifications, logic, coding and corrections.  Worked on task assigned, this includes cross-utilization within the other teams in the department. Major Accomplishment/s  Involved in a multi web-based project that is interfaced thru current MQ setup which will be using developed COBOL programs for backend processing.  Involved in a team which handles migration of VSAM files to DB2. Show less



Pointwest Technologies Corp

• United States
• 1 - 100 Employee

• Software Engineer 3

  • Feb 2007 - Nov 2008

  Roles and Responsibilities (as Mainframe Developer)  Worked with business analysts in translating business requirements into high level designs.  Translates functional requirements into technical requirements and design.  Worked with project leads and business users in identifying changes into functional requirements and documenting it into technical requirements and design.  Designed, developed and implemented programs following high-level program specifications.  Created test cases and executed tests to find errors and to confirm program meets specifications.  Documented test results and submits to Business Analysts for approval.  Involved in various projects and completing assigned tasks successfully.  Acted as mentor to junior colleagues. Roles and Responsibilities (as Mainframe System Production Support)  Provided 24x7 on call support for CABS and EQA System.  Assigned as the Technical Subject Matter Expert on Carrier Access Billing System and Carrier Accounts Management System (Equal Access System).  Complied with the company standard and guidelines on program coding, documentation, incident resolution.  Responsible in communicating with the Business Users who opened Incident Tickets for clarifications and resolutions.  Responsible in updating Incident Tickets in Remedy as per company standard.  Responsible in attending regular review meetings with regards to status update of the current Incident Tickets assigned to the offshore team.  Performed analysis on production related issues and provided resolution as per SLAs.  Responsible in coding and testing changes for the modules affected of the Change Request tickets opened.  Responsible in staging the revised modules in CA Endevor to production for implementation.  Responsible in creating Change Request tickets in Remedy for the CA Endevor package/s to be executed. Show less