Experience

Camelot Illinois

• United States
• Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Jun 2021 - Present

  Achieved Exponential Business Growth: Drove significant expansion of the customer base for Illinois lottery products by employing a proactive approach to prospecting. Leveraged a combination of cold calling, in-person B2B meetings, and CRM system-generated leads, resulting in consistent weekly, monthly, quarterly, and annual sales target achievements and exceeding them. Enhanced Customer Satisfaction and Loyalty: Developed strong relationships with key clients by identifying their unique needs and customizing product offerings accordingly. This personalized approach resulted in increased customer satisfaction and long-term loyalty, contributing to sustained business success. Expertly Communicated Value Proposition: Demonstrated an in-depth understanding of Camelot's competitive edge in the entertainment industry. Effectively communicated the value propositions of Illinois lottery products to potential clients, showcasing expertise and driving the conversion of prospects into valuable customers. Data-Driven Optimization: Established yourself as a subject matter expert by actively engaging with retailers, continuously seeking feedback on Illinois lottery products, and monitoring competitor activities. Leveraged data-driven insights to provide actionable recommendations, refine sales strategies, optimize customer interactions, and improve overall market performance. Show less



Encore Event Technologies

• Sales Manager

  • Dec 2017 - Apr 2019

  Accomplished Sales Manager with a proven track record of successfully managing and coordinating corporate events of all sizes, from intimate gatherings to large-scale functions with up to 2000 attendees. Exemplary leadership skills demonstrated through expertly identifying client requirements, meticulously inventorying necessary equipment, and leading comprehensive briefings for service personnel to ensure flawless event execution. Established a reputation as a reliable primary point of contact for clients, adeptly conveying their needs and preferences to the event staff, resulting in exceptional customer satisfaction and repeat business. Demonstrated business acumen by proactively identifying and pursuing new opportunities through networking with event attendees and fostering strong relationships with hotel partners, contributing to the expansion of the client base and overall business growth. Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Food And Beverage Supervisor

  • Oct 2013 - Nov 2015

  Accomplished end-to-end event planning, ensuring seamless execution of diverse events that aligned with client requirements and objectives. Fostered strong relationships with clients, outside vendors, and meeting vendors, leading to consistently positive feedback and repeat business.Demonstrated exceptional on-site event management capabilities, successfully coordinating group events with a keen eye for detail. Dealt with event challenges proactively and adeptly designed room layouts for special events, enhancing attendee experiences and maximizing space utilization.Exemplified effective leadership as a supervisor, overseeing and guiding a team of event staff, coordinators, caterers, and AV personnel. Implemented employee coaching and mentoring programs, resulting in improved team performance and a cohesive work environment.Exhibited strong financial acumen by preparing comprehensive budgets and ensuring adherence throughout event execution. Skilled negotiation with vendors and suppliers contributed to meeting budget goals consistently, optimizing cost efficiencies for the organization.Analyzed event outcomes meticulously and prepared insightful post-event reports. Utilized data-driven insights to identify areas for improvement and implement enhanced strategies for future events, leading to increased event success and client satisfaction. Show less

• Event Ops. Supervisor.

  • Oct 2007 - Nov 2013

  Event Ops. supervisor for banquets department, in charge of scheduling, inventory, running & interpreting Capton reports, and running day to day operations. Training associates on every aspect of banquets from steps of Setting up/breaking down to Policies and procedures. Cross-trained Audio Visual, Banquets, Lobby Bar, Front Desk, and Starbucks. Respond to any guest opportunity, Under promise and over deliver.