Rogeh Ghanem

Asset Manager at SirajPower
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Location
Dubai, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Solar Electric Power Generation
    • 1 - 100 Employee
    • Asset Manager
      • Jul 2021 - Present

      - Spearheaded the creation of a new process matrix to optimize coordination and increase efficiency.- Developed default system responses for internal and external communications to streamline workflows.- Presented cost-saving measures for specific departments to enhance overall business performance.- Mentored and trained interns to provide guidance and support in their work.

    • Asset Management Officer
      • Nov 2020 - Jul 2021

      - Ensured compliance with contractual obligations related to timelines, insurance, payments, and long-term operations.- Monitored solar project generation performance across portfolio to meet guaranteed and forecast targets.- Conducted asset optimization and cost/benefit analysis by incorporating new industry best practices and improvements.- Collaborated with in-house and third-party teams to ensure efficient execution of operations and maintenance-related tasks.- Managed customer relationships by providing technical assistance and resolving system-related queries. Show less

    • Sales Support
      • Jun 2020 - Oct 2020

      - Collaborated with solar hybrid system suppliers and contractors.- Conducted data collection and processing for HOMER simulations.- Provided support for administrative and commercial proposals to facilitate tender submissions.

    • Market Researcher
      • Nov 2019 - May 2020

      - Kept abreast of and updated country-specific policies related to renewable energy in GCC & ME regions.- Conducted market analysis to determine the potential and feasibility of new investments in hybrid energy systems.- Developed new relationships with partners across the energy industries to identify unique business models and opportunities.- Provided daily support to the head of new business, including tasks such as creating presentations and collecting data.- Conducted market mapping to identify new segments and regions for potential expansion. Show less

    • Game Master
      • Mar 2019 - May 2019

      - Facilitated indoor and outdoor games as a moderator and reset equipment as needed. - Boosted sales revenue by cultivating customer interest and increasing payment transactions. - Managed front desk operations, including processing payments, handling bookings, and addressing customer inquiries. - Contributed to social media and online marketing campaigns to support business growth. - Facilitated indoor and outdoor games as a moderator and reset equipment as needed. - Boosted sales revenue by cultivating customer interest and increasing payment transactions. - Managed front desk operations, including processing payments, handling bookings, and addressing customer inquiries. - Contributed to social media and online marketing campaigns to support business growth.

    • United Arab Emirates
    • Manufacturing
    • 1 - 100 Employee
    • Key Account Manager
      • Feb 2019 - Feb 2019

      - Successfully generated new sales leads and fostered relationships with potential clients at exhibitions. - Effectively attracted new customers to increase brand awareness. - Accurately recorded lead information into the CRM software. - Successfully generated new sales leads and fostered relationships with potential clients at exhibitions. - Effectively attracted new customers to increase brand awareness. - Accurately recorded lead information into the CRM software.

    • France
    • Market Research
    • 700 & Above Employee
    • Quality Control Supervisor
      • May 2018 - Feb 2019

      - Conducted field interviews and ensured the validity of data entry.- Adhered to research guidelines to maintain the quality of the study.- Successfully achieved and maintained assigned schedules and targets.- Supervised and coordinated with the research team to ensure smooth operations and tracked progress.

    • Call Agent
      • Apr 2018 - Apr 2018

      - Conducted outreach to survey respondents to validate their input and made necessary corrections to ensure accurate data. - Proactively identified and reported any data discrepancies prior to report generation.

    • RESEARCHER – PRIMARY DATA
      • Oct 2017 - Mar 2018

      - Successfully identified and engaged with targeted respondents to achieve daily quota for surveys. - Motivated individuals to participate in surveys to attain the assigned daily sample target. - Ensured the survey's quality met required standards. - Conducted systematic data entry of responses into the system and diligently verified for any data inaccuracies.

    • Saudi Arabia
    • Events Services
    • 100 - 200 Employee
    • Assistant Event Coordinator
      • Nov 2017 - Jan 2018

      - Developed comprehensive project event blueprints and created presentations to communicate necessary details to stakeholders. - Coordinated with regulatory bodies including Civil Defense, Municipality, and RTA to obtain required work clearances, permits, and approvals. - Monitored logistical details at the project site and provided regular updates to the project manager on site status to ensure project objectives were achieved. - Developed comprehensive project event blueprints and created presentations to communicate necessary details to stakeholders. - Coordinated with regulatory bodies including Civil Defense, Municipality, and RTA to obtain required work clearances, permits, and approvals. - Monitored logistical details at the project site and provided regular updates to the project manager on site status to ensure project objectives were achieved.

    • Advertising Services
    • 1 - 100 Employee
    • RESEARCHER- GROUP STUDY
      • Apr 2017 - Apr 2017

      - Conducted extensive analysis of customer history, preferences, and purchase patterns to inform market segmentation and targeting strategies. - Utilized customer data to identify common attributes and characteristics to create targeted customer segments for marketing campaigns. - Segmented customers based on the most effective communication methods, resulting in increased reach and positive response rates for marketing efforts. - Conducted extensive analysis of customer history, preferences, and purchase patterns to inform market segmentation and targeting strategies. - Utilized customer data to identify common attributes and characteristics to create targeted customer segments for marketing campaigns. - Segmented customers based on the most effective communication methods, resulting in increased reach and positive response rates for marketing efforts.

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Relations Representative
      • Oct 2015 - Mar 2016

      - Conducted in-depth research on client purchase patterns and history to improve customer retention. - Developed and implemented a customer engagement process to maintain strong relationships with current and previous customers. - Effectively communicated the company's external communication services to customers and led sales pitches to managers, resulting in increased sales. - Conducted interviews with previous clients to identify reasons for product attrition and inform future customer retention strategies. Show less

Education

  • University of Wollongong in Dubai
    Bachelor's degree, Marketing
    2013 - 2017

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