Experience

Carl Warren & Company

• United States
• Insurance
• 100 - 200 Employee

• Claims Specialist

  • Sep 2013 - Present

  Prompt investigation of all assigned claims with minimal supervision, including those of a more complex nature Determine compensability and potential for subrogation recovery Ensure timely denial or payment of benefits in accordance with jurisdictional requirement Establish appropriate reserves for self-insured with documented rationale; maintain and adjust reserves over the life of the claims to reflect changes in exposure Negotiate settlements with client approval Establish and implement appropriate action plans for case resolution including medical and litigation management, negotiation, and disposition Show less



Farmers Insurance

• United States
• Real Estate
• 100 - 200 Employee

• Auto Field Claims Representative

  • Oct 2006 - Aug 2012

  Conduct field inspections of vehicles Prepare estimates for repairs and replacements Investigate, verify damages, and negotiate the settlement of claims within an assigned territory Review and analyze coverage and apply policy conditions, provisions, exclusions and endorsements pertinent to a variety of vehicle damage claims Provide quality customer service to meet the needs of the insured, claimant, and all internal and external customers Conduct field inspections of vehicles Prepare estimates for repairs and replacements Investigate, verify damages, and negotiate the settlement of claims within an assigned territory Review and analyze coverage and apply policy conditions, provisions, exclusions and endorsements pertinent to a variety of vehicle damage claims Provide quality customer service to meet the needs of the insured, claimant, and all internal and external customers



The Hartford

• United States
• Financial Services
• 700 & Above Employee

• Claims Representative

  • Apr 2005 - Apr 2006

  Investigate, decide compensability, and create/execute file strategies Manage disability process including use of nurse and vocational case managers Maintain reserve, diary management, file documentation, legal management, and subrogation Provide timely and accurate investigation of all workers' comp claims Ensure that statutory laws of each jurisdiction and insurance policy terms are followed for each claim Establish reserves, pay, and find resolution that is in the best financial interest of the client for any compensable claims Show less



AAA Northern California, Nevada & Utah Insurance Exchange

• Claims Coordinator

  • Sep 2003 - Feb 2005

  Process claims including investigation, liability determination and handling of claims coverage issues Accountable for compliance with The Department of Insurance Regulations Maintain an electronic diary system to monitor status of claims and complete appropriate follow-up in a timely manner Determine liability and exposures based on information gathered and process claims accordingly Process claims including investigation, liability determination and handling of claims coverage issues Accountable for compliance with The Department of Insurance Regulations Maintain an electronic diary system to monitor status of claims and complete appropriate follow-up in a timely manner Determine liability and exposures based on information gathered and process claims accordingly



UC Davis

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Post Graduate Researcher

  • Dec 2002 - May 2003

  Responsible for water sampling of the Delta region for organophosphate pesticides from agricultural and urban areas Extract water samples and test parameters such as temperature, ph level, and electrical conductivity Take in stream/river discharge and velocity readings Work closely with Central Valley Regional Water Quality Control Board in compiling data for final report Responsible for water sampling of the Delta region for organophosphate pesticides from agricultural and urban areas Extract water samples and test parameters such as temperature, ph level, and electrical conductivity Take in stream/river discharge and velocity readings Work closely with Central Valley Regional Water Quality Control Board in compiling data for final report



Enterprise Rent-A-Car

• United States
• Real Estate

• Assistant Manager

  • Jun 1999 - Jan 2002

  Effective supervision of all staff activities and performance within two branches, totaling seven employees Assume duties of Manager in his absence Train new employees, customer service, marketing, establish new accounts, maintain existing accounts, and sales, Maintain corporate accounts, recruiting, accounts receivable, and loss prevention Analyze monthly profit reports with Manager and Area Manager Effective supervision of all staff activities and performance within two branches, totaling seven employees Assume duties of Manager in his absence Train new employees, customer service, marketing, establish new accounts, maintain existing accounts, and sales, Maintain corporate accounts, recruiting, accounts receivable, and loss prevention Analyze monthly profit reports with Manager and Area Manager