Experience

Going
• Poland
• Entertainment Providers
• 1 - 100 Employee
• Associate Product Operations Specialist

  • Dec 2022 - Present

Self-Employed
• Real Estate
• 1 - 100 Employee
• Award Booking Consultant

  • Feb 2021 - Present


Abercrombie & Kent USA

• United States
• Travel Arrangements
• 700 & Above Employee

• Tailor Made Europe Travel Consultant

  • Jun 2018 - Aug 2020

  • Established relationships with suppliers and destination management office (DMC) in Europe to grow financial success of the company, achieved 110% goal. • Built partnerships with travel agents around the globe to grow bookings’ revenue and margin. • Partnered with internal teams including Air & Guest Relations to resolve customers’ travel issues while on the ground: unexpected flight delays or cancellations & hotel property issues with a 99% success rate. • Collaborated with Product Team to generate ideas and strategies to facilitate booking process and sales including “Destination Cheat Sheet.” • Spearheaded travel consultations with 10+ new customers daily, generating a 45% conversation rate by following up on quote pending process. Show less



Remote

• Non-profit Organizations

• Award Travel Consultant

  • Aug 2012 - Mar 2020

  • Redeemed frequent flier miles and transferred credit card reward points to book international flights including Singapore Airlines Suites & Lufthansa First Class. • Advised clients best loyalty programs to use for their travel goals. • Saved clients miles and money by using my loyalty industry knowledge, specifically airline and credit card programs. • Redeemed frequent flier miles and transferred credit card reward points to book international flights including Singapore Airlines Suites & Lufthansa First Class. • Advised clients best loyalty programs to use for their travel goals. • Saved clients miles and money by using my loyalty industry knowledge, specifically airline and credit card programs.



Pierre Fabre Group

• France
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Sales Representative/Regional Product Educator

  • Jan 2008 - Jun 2012

  • Primary account manager for large accounts in Wisconsin, Michigan, Florida, and Texas including Sephora and Red Door Salons. • Efficiently provided professional hair care consultations that exceeded customer expectations and improved brand awareness and financial success of the company. Initiated programs to increase product sell through • Delivered technical training for professional hair treatment products in English & Spanish to hair salon owners, hair stylists, estheticians, and retail beauty stores in small and big group settings. • Marketed and promoted beauty treatments and styling products. Show less



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Bilingual Skin Consultant & Speaker

  • Aug 2005 - Jan 2008

  • Promoted and educated L’Oreal’s skin care products to large group of women in beauty & health conferences nationwide including Speaking of Womens Health. • Delivered skin care presentations on stage as a featured beauty speaker educating audiences about the importance of a skin care regimen to achieve healthy, young-looking skin. • Provided one-on-one consultations and advised on skin care regimen with personalized product suggestions. • Contributing Writer for Skincare for SpeakingofWomensHealth.Com. Show less