Rodrigo Said

System Engineer at RigNet
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • ingles Professional working proficiency
  • Português Native or bilingual proficiency

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Rodrigo possui habilidades técnicas e de liderança, o que o torna um profissional almejado por diversas equipes. Com ele tive um bom aprendizado em redes satélite pela Star One e sou grato pelo privilégio de ter feito parte de seu time.

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Credentials

  • Certified Meraki Networking Associate - CMNA
    Cisco
    May, 2019
    - Oct, 2024
  • Newtec Dialog Certified Operations Professional - NCOP
    ST Engineering iDirect
    Apr, 2019
    - Oct, 2024
  • Newtec Dialog Certified Product Associate - NCPA
    ST Engineering iDirect
    Apr, 2019
    - Oct, 2024

Experience

  • Viasat Energy Services
    • Telecommunications
    • 100 - 200 Employee
    • System Engineer
      • Mar 2022 - Present

      Global Newtec Dialog SME. Global Newtec Dialog SME.

  • Star One
    • Telecommunications
    • 1 - 100 Employee
    • Satellite Network Specialist
      • Jul 2015 - Mar 2022

      In this role i was responsible for:- 3rd Level support and interaction with manufacturers.- ​Network projects implementation, advanced troubleshooting and improvements. - Troubleshooting on Satellite platforms, Gilat SkyEdge I, Gilat SkyEdge II and NewTec Dialog.- Administration, configuration and troubleshooting of routers, switches, Windows Servers, Linux Servers, VMware ESXi servers.- NOC supporting.- AS administration.- Cisco FirePower/ISE administration.- Storage Services administration.- Responsible for Implementation of a Large network SD-WAN and over Satellite link with Meraki/Cisco device of a Big Retail company.- Libre Network Management System implementation and administration.- Team Training.- Topologies and documentation writing.- Responsible for working with providers Tier 2 to diagnose a problem, and work toward resolution Show less

    • Satellite Network Analyst
      • Sep 2012 - Jul 2015

      In this role i was responsible for:- 3rd Level support.- ​Network projects implementation, advanced troubleshooting and improvements. - Troubleshooting on Satellite platforms, Gilat SkyEdge I, Gilat SkyEdge II and NewTec Dialog.- Administration, configuration and troubleshooting of routers, switches, Windows and Linux Servers.

    • Satellite Network Operator
      • Feb 2008 - Sep 2012

      As Satellite Network Operator at StarOne - Claro Satellite Network operation center, was responsible for monitoring, maintenance and throubleshooting on:- Satellite Platform operation: Gilat 360, Gilat 360E, Gilat SkyEdge I and Gilat SkyEdge II.- Switch and Router Cisco(Rounting static and dynamic RIP and BGP, NAT, ACL and STP)- Lan and Wan envioriment.- Linux and Windows Servers.

  • BrasilCenter
    • Telecommunications
    • 700 & Above Employee
    • Network Infrastructure Technician
      • Nov 2006 - Jan 2008

      In this opportunity i was part of team that was responsible for 2nd level support to field technicians on satellite links activation and recovering. Working with: - Gilat Satellite Plataforms: 180, SkyStar 360, 360E, SkyEdge I and SkyEdgeII. - Basics Configuration on Cisco Routers. - Satellite VoIP solutions. - RF Signals. - QOS on AllotWorks appliances. - Satellite Internet Services Provider. In this opportunity i was part of team that was responsible for 2nd level support to field technicians on satellite links activation and recovering. Working with: - Gilat Satellite Plataforms: 180, SkyStar 360, 360E, SkyEdge I and SkyEdgeII. - Basics Configuration on Cisco Routers. - Satellite VoIP solutions. - RF Signals. - QOS on AllotWorks appliances. - Satellite Internet Services Provider.

  • Líder Telecom Ltda.
    • Brazil
    • Telecommunications
    • 500 - 600 Employee
    • Technical Support Jr.
      • Sep 2005 - Oct 2006

      Backing to work with Vsats, i started to become comfortable with the technology, reponsible for supporting field technicians and the customers, on a big project. At StarOne - Claro Satellite Network operation center i had my first contact with a satellite plataform, Gilat SkyStar 360E, witch provides to the project solutions for Internet access, Intranet Access, VoIP and Multicast. Backing to work with Vsats, i started to become comfortable with the technology, reponsible for supporting field technicians and the customers, on a big project. At StarOne - Claro Satellite Network operation center i had my first contact with a satellite plataform, Gilat SkyStar 360E, witch provides to the project solutions for Internet access, Intranet Access, VoIP and Multicast.

  • SoftCoop
    • Rio de Janeiro e Região, Brasil
    • Telecomunications Technician
      • Apr 2005 - Aug 2005

      At Embratel Network Operations Center, i was part of a team that was responsible for input the basic information, like IP Address, equipment model,equipment name, cards, ports, links, etc, on NOC tool. At Embratel Network Operations Center, i was part of a team that was responsible for input the basic information, like IP Address, equipment model,equipment name, cards, ports, links, etc, on NOC tool.

  • Gestão Telemarketing
    • Rio de Janeiro e Região, Brasil
    • Customer Support Jr.
      • May 2004 - Jan 2005

      Here i started my IT career and had my first contact with Vsat technology. I was part of a team responsible for supports the users to access the internet over satellite access at a remote places. Facing network issues on windows and linux, proxy, web browsers. Here i started my IT career and had my first contact with Vsat technology. I was part of a team responsible for supports the users to access the internet over satellite access at a remote places. Facing network issues on windows and linux, proxy, web browsers.

Education

  • Universidade Estácio de Sá / Universidade Estacio de Sá
    Computer Networking Technology, Computer Systems Networking and Telecommunications
    2007 - 2010
  • Escola Técnica do Rio de Janeiro
    Electronics Technician, Electrical, Electronic and telecommunications
    1997 - 2001

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