Rodrigo Ortega Estrada

Business Operations Analyst LATAM at CloudKitchens
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City Metropolitan Area, MX
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Francés Professional working proficiency

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Elin Organista

Excelente colaborador, le gusta tomar retos y se adapta a los cambios operativos.

Lorena T.

Rodrigo es un profesional con gran actitud enfocado en aportar siempre mejoras a la operación y negocio con un enfoque de satisfacción al cliente, sin dudar, aportará al logro de los objetivos en el equipo del que sea parte!!!

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Experience

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Business Operations Analyst LATAM
      • Aug 2021 - Present

      Responsability: - Responsible for standardization and creation of multiple processes for main functional areas focused on the sector Delivery y and culinary | coordinated with Latin American region (Brazil, Colombia, Chile)|- Cordinate an analize the operation to optain the organization´s objetives and KPIs.- Automation and development of digital communication channels with the aim of lean administration for the account management.Milestones- Design and implement 100% main manuals for the functional area called "operations"- Guarantee 100% the delivery required by the client with the documentation and logistical requirements- Managed risk management and product loss at no less than 5% of MRR- Create 100% technological communication tools that facilitated internal/external client communication Show less

    • Analista de operaciones LATAM
      • Aug 2021 - Aug 2022

    • Mexico
    • Legal Services
    • 1 - 100 Employee
    • Financial Administrative Assistant-Projects
      • Mar 2019 - Nov 2019

      Responsability: •Administrate processes and manage (KPI'S) in Control Tower (area called by the company); •Project leader "Intermittent Office" proposing for a radical legal, architectural and social turn established by the organization;• Follow and support at Invoice & customer area for manage and monitorate of invoice, (10 per week)in closing of accounts; • Create and design functional areas at processes, manuals and policies for total quality in the main branch of the company.Milestone:• Create 50% tools and communication channels for the area called customer service.• Manage 50% and plan project "Despacho Itinerante" with multidisciplinary team.• Monthly comparative bank budget to create investment vector (25%) in the company. Show less

    • General Manager & Accounting Assistant
      • Mar 2019 - Oct 2019

      In conjunction with a group of various disciplines, creation and management of various projects, with a legal, architectural and social approach.Accounting support in the preparation and monitoring of invoices (several) as well as accounts.Creation of processes for total quality in the main branch of the company.Milestones:Planning: Project management (agile, Scrum) 100% basis and planning of the project "Despacho itinerante"

  • cenapyme
    • facultad de contaduria y administración, ciudad universitaria
    • Database Administrator & Customer Support
      • Jul 2018 - Dec 2018

      Attention to clients and supplier an average of 150 weekly in a counter way; online and telephony 200 per week general database control. Responsible for the area of ​​collection of courses and workshops. Attention to clients and supplier an average of 150 weekly in a counter way; online and telephony 200 per week general database control. Responsible for the area of ​​collection of courses and workshops.

  • Despacho Penal Empresarial
    • facultad contaduria y administración, ciudad universitaria
    • Administrative Assistant
      • Jul 2018 - Dec 2018

      Drafting, preparation, trades of a legal-commercial nature, monitoring of simultaneous legal and commercial cases. Review of commercial contracts. speaker on negotiation issues and commercial relations. Drafting, preparation, trades of a legal-commercial nature, monitoring of simultaneous legal and commercial cases. Review of commercial contracts. speaker on negotiation issues and commercial relations.

  • GOOGLE DEVELOPER GROUP
    • Ciudad de México, México
    • Onboarding & Networking, integration of areas and staff at accounting and administration faculty.
      • Aug 2017 - Jun 2018

      •Co-founder of student association for tech entrepreneurship integrated to GDG UNAM at Administration Faculty; • Onboarding of tech groups by integrating and advising on marketing, business plans, in events (FCA HACKATONES); Milestone • Exhibitor in Marketing fundamentals, applied to multidisciplinary groups. multidisciplinary groups (20 hours) •Co-founder of student association for tech entrepreneurship integrated to GDG UNAM at Administration Faculty; • Onboarding of tech groups by integrating and advising on marketing, business plans, in events (FCA HACKATONES); Milestone • Exhibitor in Marketing fundamentals, applied to multidisciplinary groups. multidisciplinary groups (20 hours)

  • VOMER y asociados
    • xochimilco, canal zacapa, num 15, 16034
    • Analyst & SOP Management
      • Feb 2017 - Jun 2017

      Management, development of administrative manuals for local restaurants: "desierto de los leones" with a quality approach (dual pair) and procedures. with the function of improving control in the organization as well as improving the performance of staff and communication. Management, development of administrative manuals for local restaurants: "desierto de los leones" with a quality approach (dual pair) and procedures. with the function of improving control in the organization as well as improving the performance of staff and communication.

Education

  • Universidad Nacional Autónoma de México
    2016 - 2020
  • Universidad Nacional Autónoma de México
    Licenciatura en Administración, Finanzas internacionales
    2016 - 2020

Community

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