Senior Power BI Developer

• Sep 2023 - Present

Data Analyst Consultant - ACL Analystics

• Mar 2023 - Sep 2023

Development of continuous audit projects, actively partipating in all phases of the process, from understanding the problem and align expectations with the audited department, gathering technical input, identify risks, develop automations of the audit projects, treating incidents, with the aim of verifying project effectiveness and ensuring complete compliance with regulations mandated by business sectors and regulatory bodies. Creation of dashboards utilized for KPI analysis and presentation of audit outcomes, contributing to strategic decision-making by managers and directors. Monthly monitoring of findings and performance. Utilization of Data Analytics tools, such as ACL Analytics, Microsoft Power BI, and SQL, to extract and analyze critical information that reinforces audit activities. This ensures and quantifies vital mappings, identify problems pending remediation, and antecipates potential scenarios through predictive analyses. Furthermore, I am continually enhancing processes, optimizing compliance controls, and delivering strategic insights that drive operational efficiency and mitigate risks. Show less

Business Inteligence Analyst

• Jan 2022 - Feb 2023

As a Data Analyst, my work journey follows a methodical and customer-centric approach to transform data into actionable insights. I begin by deeply understanding clients' problems and demands, establishing the foundation for the entire process. From this groundwork, I apply agile methodologies, particularly Scrum, to prioritize tasks and ensure an efficient workflow. Prototyping, done with tools like Figma and Canva, comes into play to visualize ideas and guide development. Data mapping is a pivotal step, where I delve into data analysis to uncover hidden patterns and relevant trends. For the transformation of data into insights, I employ my ETL skills, which encompass handling SQL, APIs, and Excel. These skills enable raw data to be transformed into valuable information, ready for use. The development of informative Dashboards, using platforms like Power BI and Data Studio, is the next step, allowing data to be visualized and interpreted in impactful ways. The Key Performance Indicators (KPIs) and Key Results Objectives (OKRs) I create are the essence of the insights drawn from the data, providing tangible metrics to assess progress. The validation phase ensures all solutions align with expectations and objectives. And to ensure everything is understandable and usable, I conclude with documentation and the creation of usability manuals for the developed Dashboards. In this journey, each step contributes to the ultimate success: providing valuable, data-driven insights for strategic decision-making, driving efficiency, and mitigating risks. • Understanding of issues and demands from clients. • Task prioritization and Agile methodologies (Scrum); • Prototyping (Figma, Canva); • Data Mapping; • ETL (SQL, API, Excel); • Dashboard Development (Power BI, Data Studio); • Indicator Development (KPIs and OKRs); • User Acceptance Testing (UAT); • Documentation and creation of Dashboard usability manuals. Show less

Technical Supervisor

• Dec 2020 - Jan 2023

Responsible for the support department. Serving external clients as a consultant. Technical specialist. Business planning based on metrics. Planning and execution of projects. Team manager. Responsible for the support department. Serving external clients as a consultant. Technical specialist. Business planning based on metrics. Planning and execution of projects. Team manager.

Senior IT Technician

• Jun 2018 - Nov 2019

Handle and manage N2 and N3 support tickets. Network and IT infrastructure projects. Server maintenance and management. AWS Cloud. Real-time monitoring dashboard. Support ticket control dashboards. Handle and manage N2 and N3 support tickets. Network and IT infrastructure projects. Server maintenance and management. AWS Cloud. Real-time monitoring dashboard. Support ticket control dashboards.

PL IT Techinician

• Aug 2017 - Jun 2018

Ticket handling. External client support at toll plazas. Server monitoring and backups. Ticket handling. External client support at toll plazas. Server monitoring and backups.

IT Intern

• Jan 2016 - Dec 2016

Handling N1, N2, and N3 support tickets. Server management. Handling N1, N2, and N3 support tickets. Server management.

IT Intern

• Jan 2015 - Dec 2015

IT intern, responsible for managing the technological infrastructure of one of the city's schools. IT intern, responsible for managing the technological infrastructure of one of the city's schools.