Rodrigo Hipolito

Business Process Technician at MEO-ALTICE
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Contact Information
us****@****om
(386) 825-5501
Location
Oeiras, Lisbon, Portugal, PT

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Credentials

  • Google Data Analytics (PT)
    Grow with Google on Coursera
    Mar, 2023
    - Oct, 2024
  • Python Fundamentos Para Análise de Dados 3.0
    Data Science Academy
    Aug, 2022
    - Oct, 2024
  • O Curso completo de Business Intelligence com SQL Server
    Udemy
    Jul, 2022
    - Oct, 2024
  • Análise de Dados com ferramentas de Business Intelligence
    Recode
    Jun, 2022
    - Oct, 2024
  • SQL com Python
    Souk Analytics
    Jun, 2022
    - Oct, 2024
  • Microsoft Power BI Para Data Science, Versão 2.0
    Data Science Academy
    Apr, 2022
    - Oct, 2024
  • SQL Completo
    Softblue Cursos Online
    Mar, 2022
    - Oct, 2024
  • POWER BI EXPERT na Prática!
    Hotmart
    Jan, 2022
    - Oct, 2024
  • Power BI Completo - Do Básico ao Avançado
    Udemy
    Jun, 2021
    - Oct, 2024
  • Big Data Fundamentos 2.0
    Data Science Academy
    Dec, 2019
    - Oct, 2024

Experience

  • MEO-ALTICE
    • Portugal
    • Telecommunications
    • 1 - 100 Employee
    • Business Process Technician
      • Apr 2023 - Present

      - Reporting and Indicators for the Commercial management of MEO Altice Portugal. - Working on the continuation and construction of a Business Intelligence Project in the ETL Process of Staging Area and Data Warehouse data to generate information with data in dynamic scenarios to assist in decision making. - Reporting and Indicators for the Commercial management of MEO Altice Portugal. - Working on the continuation and construction of a Business Intelligence Project in the ETL Process of Staging Area and Data Warehouse data to generate information with data in dynamic scenarios to assist in decision making.

  • CEDIS, Consultants in Information Systems and Computing
    • Tecnico de software - Departamento CRM
      • Dec 2022 - Mar 2023

      - Updating information using SQL Server Management Studio database - Update versions of localhost/ - Microsoft Dynamics CRM - Customer service - IT support - Updating information using SQL Server Management Studio database - Update versions of localhost/ - Microsoft Dynamics CRM - Customer service - IT support

  • AS2 GROUP
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Full Systems Analyst
      • May 2022 - Oct 2022

      Outsourcing - Johnson & Johnson - Systems Analysis in the MES Project, carrying out activities according to the Client's needs. - Requirements Gathering, participation in the automation process in the manufacturing area where information generated by a precision measuring machine is recorded and transported to MES Systems. - Reports in Power BI to monitor process results in the Quality area. - Change of Dev/MES environment products Outsourcing - Johnson & Johnson - Systems Analysis in the MES Project, carrying out activities according to the Client's needs. - Requirements Gathering, participation in the automation process in the manufacturing area where information generated by a precision measuring machine is recorded and transported to MES Systems. - Reports in Power BI to monitor process results in the Quality area. - Change of Dev/MES environment products

  • Algar Tech
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Support Analyst
      • Feb 2021 - May 2022

      IT Support - WEG Equipamentos Eletrônicos S.A. - Analysis and resolution of Incidents, Tasks and Requests. - Employee Access Management, creation of logins, access to folders and rules. - Management of activities using Service Now and Salesforce. - Configuration of Request via CharRM for Changes in SAP, Creation of logins, profiles and access releases. - Updating Processes and Documents. - Troubleshooting in Remote Access. - Settings in Windows environment. - Assistance to Management and Directors. - Performance in Backlog. Show less

  • TIVIT
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Desk Analyst
      • Oct 2019 - Feb 2021

      Service Desk - Itaú Unibanco. - Customer Support Service. - Remote First and Second Level Incident Resolutions. - Installation, configuration and correction of software. - Backlog support. - Updating Processes, Quality Documentation. Service Desk - Itaú Unibanco. - Customer Support Service. - Remote First and Second Level Incident Resolutions. - Installation, configuration and correction of software. - Backlog support. - Updating Processes, Quality Documentation.

  • Embraer
    • Brazil
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Logistics operator
      • Aug 2013 - Jan 2019

      - Carrying out input/output Logistics Activities. - Inventory management, Receipt, Quality inspection, Conference, Storage, Handling, Payment and Download of Material in SAP. - Movement of materials in the production process. - Dispatch of Materials. - Forklift. - Issuance of Invoices. - Data Collector. - Participation in Cell projects, Boa Ideia Program and Kaizens and Continuous Improvement Programs. - Carrying out input/output Logistics Activities. - Inventory management, Receipt, Quality inspection, Conference, Storage, Handling, Payment and Download of Material in SAP. - Movement of materials in the production process. - Dispatch of Materials. - Forklift. - Issuance of Invoices. - Data Collector. - Participation in Cell projects, Boa Ideia Program and Kaizens and Continuous Improvement Programs.

Education

  • Estácio - Análise e Desenvolvimento de Sistemas
    Ensino Superior, Análise e Desenvolvimento de Sistemas
    2019 - 2021
  • SENAI
    MECANICA, INDUSTRIAL
    2008 - 2009

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