Rodrigo Guerrero

Solution specialist Senior at Mainsoft
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Contact Information
us****@****om
(386) 825-5501
Location
CL
Languages
  • English Professional working proficiency
  • Español Native or bilingual proficiency
Skills

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Bio

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Experience

    • Chile
    • Information Technology & Services
    • 1 - 100 Employee
    • Solution specialist Senior
      • Jan 2016 - Present

      I work as a Solution specialist Senior of financial companies in Chile. I Currently provide services in a multi-dicipline group to support the Production environment inside(systems used by executives) and outside(Website and apps for persons and enterprices) of one of the most important Banks in Chile (BCI Bank). I use Dynatrace system (Appmon and SaaS) to take desitions in real time to resolve or prevent Productions issues. I also in charge of take requests of Product owners and translate for new monitoring dashboards, reports o customize Alerts. The Dynatrace Associate Certification helps me to impruve my skils and automatize process of the company.

    • Solution specialist Senior
      • Jul 2014 - Dec 2015

      I work as a Solution specialist senior of financial companies in Chile. I Currently provide services of financial file systems in Production Environment in diferents banks as ITAU Bank, ScotiaBank, Bank of Chile and other institutios of retails as Fallabella or services company as Movistar. I use IBM Sterling File Gateway services to provide control and support to critical Financial File transfers in Production Environment. I got the IBM Sterling File Gateway Certification "P8060-001-ENU: IBM B2B Integration Technical Marstery Test v1"

    • Solution specialist
      • Jul 2013 - Jul 2014

      I work as a Solution specialist of financial companies in Chile. I Currently provide services of manager support in develope environment related with planning and monitoring of projects of Penta bank. I use Changepoint tool services to provide control and support to Project managers. I got the Changepoint Professional Services Partner Certification Program

    • United States
    • Financial Services
    • 700 & Above Employee
    • Quality Assurance
      • Jan 2013 - Jul 2013

      IT Engineer in Quality Assurance (QA) area for a global system with international work teams. Management, execution and documentation of functional and technical tests, based on the proper functioning and performance of the bank's applications. Management of direct problems with leaders around the world. Standardization of processes and methodologies adopted from Core Processing, such as HP Quality Center and SharePoint.

    • Change Management
      • Sep 2011 - Jan 2013

      IT Project Management and Control Area Engineer, support for Multi-Layer Projects and Platform Control for a major international bank with applications in the USA, Brazil, Colombia, Mexico and Chile, among others. Source management for multi-country applications under development by international teams. Computer project leader for the inclusion management of an external company in outsourcing mode to the bank such as Argentina and India. International support for application systems and databases such as J2EE, Oracle, Sybase, Topps, Jaguar, etc.

    • Change Management
      • 2005 - 2011

      IT Engineer in the area of Administration and Control of Computer Projects, Support for Multi-Layer Projects and Platform Control for an important national bank(BCI Bank). I worked with systems of IBM, Weblogic, Harvest, Endevor, Unix platforms and Weblogic server cluster administration. Leader of the IT Project Administration and Control Area for the management of 30% of the projects in BCI Bank, including direct management with Heads of Areas and products owner of the financial institution. IT Engineer in the area of Administration and Control of Computer Projects, Support for Multi-Layer Projects and Platform Control for an important national bank(BCI Bank). I worked with systems of IBM, Weblogic, Harvest, Endevor, Unix platforms and Weblogic server cluster administration. Leader of the IT Project Administration and Control Area for the management of 30% of the projects in BCI Bank, including direct management with Heads of Areas and products owner of the financial institution.

    • Program Analyst
      • 2004 - 2005

      Starting as a Web developer in languages such as PHP and ASP, I worked with tasks as a network, software and hardware administrator. After finish training courses I started with JAVA language projects together with Oracle and MySQL databases. Starting as a Web developer in languages such as PHP and ASP, I worked with tasks as a network, software and hardware administrator. After finish training courses I started with JAVA language projects together with Oracle and MySQL databases.

Education

  • Universidad de Santiago de Chile
    Ingeniería Civil Informática.
    2009 - 2011
  • Instituto Duoc UC
    Ingeniería en Ejecución en Informática.
    2005 - 2008
  • Dynatrace University
    Dynatrace Associate Certification
    2017 -
  • IBM Sterling File Gateway
    P8060-001-ENU: IBM B2B Integration Technical Marstery Test v1
    2015 -
  • Changepoint Corporation
    Changepoint Professional Services Partner Certification Program
    2014 -
  • Colegio San Agustín
  • Duoc UC
    Programación de Lenguaje PHP4 con manejo de base de datos MySql, Computer Programming, Specific Applications
  • Duoc UC
    Programación de Lenguaje ASP con manejo de base de datos Access, Computer Programming, Specific Applications

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