Experience

EXAGONO SOFTWARE

• Mexico
• Strategic Management Services
• 1 - 100 Employee

• Operations Manager

  • Mar 2022 - Present

  As an Operations Manager, I championed the adoption of the SCRUM framework, achieving a marked 52% reduction in project delivery times and costs. Under my leadership, we rolled out an innovative digital e-commerce platform. By integrating store inventory for same-day product delivery, we surged ahead, registering revenues six times higher than our competitors within the first month. I was instrumental in developing a digital platform geared towards optimizing time management. This initiative improved employee resource utilization, elevating it from 82% to a commendable 92%. Strategically implementing OKRs became a keystone of our operations. These OKRs, which revolved around cost curtailment, improved delivery timelines, quality enhancement, and nurturing a growth-centric organizational culture, led to projects concluding within two months, achieving savings of 80% compared to the prior year. Focusing on product excellence, I broadened the scope of automated testing, minimized manual testing, and decisively reduced bug incidents. This shift not only realized significant cost savings but also bolstered customer satisfaction levels. Operationally, I embedded Monday.com across the organization, making it our central hub for collaboration, communication, and reporting. In our pursuit of excellence, I standardized design systems, anchored our tech stack, and amplified automated testing, all of which dramatically expedited our product development cycle. Testament to our agility was the acquisition of a new client, for whom we efficiently crafted a dealership site within 1.5 months, all while adhering to the budget. This venture paved the path for sustained partnerships and heralded fresh collaborative opportunities. Show less



Happy Inc

• United States
• Real Estate
• 1 - 100 Employee

• Head of Business Innovation

  • Mar 2017 - Dec 2021

  As the Head of Business Innovation at Happy Inc, I established and managed the first department dedicated to identifying and entering new markets. I presented new market opportunities to the Board of Directors, providing in-depth analysis and tracking of each project's market launch. Additionally, I developed proposals and negotiated with strategic partners to secure new business deals for the company. I managed over 8 simultaneous projects across diverse sectors, including finance, crypto trading, gaming, social networks, and e-commerce. For each project, I designed the business model, strategic planning, and financial forecasts, as well as the brands and graphic design. One notable achievement was the creation of a cryptocurrency trading platform that included leverages on gaming. Under my leadership, my team´s performance at Happy Inc increased by 300% over a 2-year period, and project delivery times were cut from 2 years to 6 months for certain projects, reducing costs by 40% through the implementation of a custom-made Agile methodology. I also fostered an internal working culture that increased personnel retention rates to 95%. In total, I successfully delivered 16 web and mobile applications, all before the due date. At Happy Inc I was able to lead innovation and business development initiatives, deliver successful project outcomes, and cultivate a positive work environment. Show less



RENTI

• IT Services and IT Consulting

• Co-founder & CEO

  • Apr 2016 - Dec 2016

  As co-founder and CEO of RENTI, I designed and launched a successful P2P rental platform that provided innovative solutions to customers' needs. I raised the necessary capital for the platform's development and operation and managed day-to-day operations, accounting, taxation, financial, marketing, and sales for the platform. Additionally, I developed an insurance system that boosted customer confidence in the platform, resulting in an increase in rental inventory. Through leadership, I executed successful marketing and sales campaigns resulting in increased sales and revenue. Show less



International Student Embassy

• Mexico
• Hospitality

• Co-founder & CEO

  • Aug 2010 - Jul 2014

  As the co-founder and CEO of International Student Embassy, I successfully designed and implemented strategic plans that enabled the company to become the market leader in its industry. I elaborated clear roles and responsibilities for each team member, which led to efficient collaboration and teamwork. ISE also organized events that hosted over 500 attendees, with some events accommodating more than 2,000 attendees. Through expert negotiations with various providers, I guaranteed the best service and prices while maintaining a lean operation. I designed and created the company's website, resulting in a 300% increase in sales and the ability to offer new peripheral services and reach new customer segments. In 2014, ISE generated over 200k USD in revenue with a 60% EBITDA. Show less