Rodrigo Sândalo

Scrum Master at Decskill
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Contact Information
us****@****om
(386) 825-5501
Location
Lisboa, Lisbon, Portugal, PT
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Tiago Emídio

You have so many skills to knows how to guide people help them to achieve their missions. On the Domino's project, the Scrum where you are the master, I appreciate all the information and the way you find to minimize the impact on our jobs. Then one day, I hope to be lucky work with you again. Best Regards

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Credentials

  • PAL I (Professional Agile Leadership)
    Scrum.org
    Mar, 2019
    - Nov, 2024
  • PSM I (Professional Scrum Master)
    Scrum.org
    Jun, 2017
    - Nov, 2024
  • PSPO I (Professional Scrum Product Owner)
    Scrum.org
    Jun, 2017
    - Nov, 2024

Experience

  • Decskill
    • Portugal
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Scrum Master
      • Jul 2019 - Present

      Helping EDP (Energias de Portugal) on the Agile transformation, acting a key role in order to keep the "engine" running flawlessly. Pleased to have supported great teams (from 10 to 15 people) using technologies such as GAE, Drupal, PHP and Angular through the daily challenges and blockers on the Web/Mobile development, facilitating Scrum ceremonies, removing impediments, and establishing metrics. Also playing as Application Owner, I have accumulated other responsibilities as financial control,… Show more Helping EDP (Energias de Portugal) on the Agile transformation, acting a key role in order to keep the "engine" running flawlessly. Pleased to have supported great teams (from 10 to 15 people) using technologies such as GAE, Drupal, PHP and Angular through the daily challenges and blockers on the Web/Mobile development, facilitating Scrum ceremonies, removing impediments, and establishing metrics. Also playing as Application Owner, I have accumulated other responsibilities as financial control, HR management and other technical related chores. Show less Helping EDP (Energias de Portugal) on the Agile transformation, acting a key role in order to keep the "engine" running flawlessly. Pleased to have supported great teams (from 10 to 15 people) using technologies such as GAE, Drupal, PHP and Angular through the daily challenges and blockers on the Web/Mobile development, facilitating Scrum ceremonies, removing impediments, and establishing metrics. Also playing as Application Owner, I have accumulated other responsibilities as financial control,… Show more Helping EDP (Energias de Portugal) on the Agile transformation, acting a key role in order to keep the "engine" running flawlessly. Pleased to have supported great teams (from 10 to 15 people) using technologies such as GAE, Drupal, PHP and Angular through the daily challenges and blockers on the Web/Mobile development, facilitating Scrum ceremonies, removing impediments, and establishing metrics. Also playing as Application Owner, I have accumulated other responsibilities as financial control, HR management and other technical related chores. Show less

  • agap2
    • France
    • Business Consulting and Services
    • 700 & Above Employee
    • Scrum Master
      • Feb 2018 - Jun 2019

      Working for Hitachi Consulting, the main goal was to develop Domino's Pizza (UK/Ireland) new APP. A new team was built (12 people) and my tasks were to be Scrum framework guardian/coach, facilitate/manage scrum ceremonies, facilitate team's work, encourage communication, promote team self-organisation, strengthen team work, remove impediments and teach how to, conflict mediation, multicultural team management, provide constant feedback, team performance monitoring, enhance working environment… Show more Working for Hitachi Consulting, the main goal was to develop Domino's Pizza (UK/Ireland) new APP. A new team was built (12 people) and my tasks were to be Scrum framework guardian/coach, facilitate/manage scrum ceremonies, facilitate team's work, encourage communication, promote team self-organisation, strengthen team work, remove impediments and teach how to, conflict mediation, multicultural team management, provide constant feedback, team performance monitoring, enhance working environment, report project status, share experiences with other teams/Scrum Masters, disseminate Scrum throughout organisation and celebrate success! Show less Working for Hitachi Consulting, the main goal was to develop Domino's Pizza (UK/Ireland) new APP. A new team was built (12 people) and my tasks were to be Scrum framework guardian/coach, facilitate/manage scrum ceremonies, facilitate team's work, encourage communication, promote team self-organisation, strengthen team work, remove impediments and teach how to, conflict mediation, multicultural team management, provide constant feedback, team performance monitoring, enhance working environment… Show more Working for Hitachi Consulting, the main goal was to develop Domino's Pizza (UK/Ireland) new APP. A new team was built (12 people) and my tasks were to be Scrum framework guardian/coach, facilitate/manage scrum ceremonies, facilitate team's work, encourage communication, promote team self-organisation, strengthen team work, remove impediments and teach how to, conflict mediation, multicultural team management, provide constant feedback, team performance monitoring, enhance working environment, report project status, share experiences with other teams/Scrum Masters, disseminate Scrum throughout organisation and celebrate success! Show less

  • Mutant
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • Jul 2013 - Nov 2017

      Involved on diverse IVR (Interactive Voice Response) projects for big clients such as SKY TV / Vivo (Telefonica) / Nextel / Magazine Luiza / Mapfre I had a number of responsibilities as definition, planning and control of activities related to projects, relationship management during all project phases, prerequisites analysis and scope preparation, risk control, continuous customer experience improvement studies, project pipeline and implementation phases planning and customer's journey… Show more Involved on diverse IVR (Interactive Voice Response) projects for big clients such as SKY TV / Vivo (Telefonica) / Nextel / Magazine Luiza / Mapfre I had a number of responsibilities as definition, planning and control of activities related to projects, relationship management during all project phases, prerequisites analysis and scope preparation, risk control, continuous customer experience improvement studies, project pipeline and implementation phases planning and customer's journey analysis. Show less Involved on diverse IVR (Interactive Voice Response) projects for big clients such as SKY TV / Vivo (Telefonica) / Nextel / Magazine Luiza / Mapfre I had a number of responsibilities as definition, planning and control of activities related to projects, relationship management during all project phases, prerequisites analysis and scope preparation, risk control, continuous customer experience improvement studies, project pipeline and implementation phases planning and customer's journey… Show more Involved on diverse IVR (Interactive Voice Response) projects for big clients such as SKY TV / Vivo (Telefonica) / Nextel / Magazine Luiza / Mapfre I had a number of responsibilities as definition, planning and control of activities related to projects, relationship management during all project phases, prerequisites analysis and scope preparation, risk control, continuous customer experience improvement studies, project pipeline and implementation phases planning and customer's journey analysis. Show less

  • Scooteria
    • São Paulo, Brazil
    • Partner
      • Sep 2011 - Jun 2013

      This was a family business created for importing, distribution and selling of scooter models on the brazilian market. I had participation on every process stage, since placing the order until sales/after sales. Acting actively with the brand headquarters, I helped with product developments and feedbacks about the motorcycles. Also made constant industry studies in order to verify sales numbers, benchmarking, tendencies and product launches. This was a family business created for importing, distribution and selling of scooter models on the brazilian market. I had participation on every process stage, since placing the order until sales/after sales. Acting actively with the brand headquarters, I helped with product developments and feedbacks about the motorcycles. Also made constant industry studies in order to verify sales numbers, benchmarking, tendencies and product launches.

  • EY
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant
      • Aug 2009 - Aug 2011

      As a consultant, I played key roles during the Santander Bank and Real Bank merge project. Worked with project management according to the best market practises and PMI methodology (Systemic integration, business areas and contacting channels), change management (Internal communication, planning and employee development), definition of pre-requisites and project scope, risk mapping and control, meeting organization and conduction with bank C-level executives. Also had a participation on… Show more As a consultant, I played key roles during the Santander Bank and Real Bank merge project. Worked with project management according to the best market practises and PMI methodology (Systemic integration, business areas and contacting channels), change management (Internal communication, planning and employee development), definition of pre-requisites and project scope, risk mapping and control, meeting organization and conduction with bank C-level executives. Also had a participation on the branch expansion project of Santander Bank, namely management of the steps in order to open new branches, since micro-location until pre-opening. On the performance improvement project at Santher I had a number of responsibilities, such as structuring of the action plans of potential improvements identified and implementation of part of the PMI methodology to manage the projects (Timeline / Status Report / KPI`s). Show less As a consultant, I played key roles during the Santander Bank and Real Bank merge project. Worked with project management according to the best market practises and PMI methodology (Systemic integration, business areas and contacting channels), change management (Internal communication, planning and employee development), definition of pre-requisites and project scope, risk mapping and control, meeting organization and conduction with bank C-level executives. Also had a participation on… Show more As a consultant, I played key roles during the Santander Bank and Real Bank merge project. Worked with project management according to the best market practises and PMI methodology (Systemic integration, business areas and contacting channels), change management (Internal communication, planning and employee development), definition of pre-requisites and project scope, risk mapping and control, meeting organization and conduction with bank C-level executives. Also had a participation on the branch expansion project of Santander Bank, namely management of the steps in order to open new branches, since micro-location until pre-opening. On the performance improvement project at Santher I had a number of responsibilities, such as structuring of the action plans of potential improvements identified and implementation of part of the PMI methodology to manage the projects (Timeline / Status Report / KPI`s). Show less

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Intern
      • Jul 2006 - Apr 2007

      First experience related to Project Management Office, I worked on the HR outsourcing project management (Unilever - Service Desk and Extended Payroll) and had chores related to accompaniment of monthly reports, PCR’s (Project Change Requests) management and issues management. First experience related to Project Management Office, I worked on the HR outsourcing project management (Unilever - Service Desk and Extended Payroll) and had chores related to accompaniment of monthly reports, PCR’s (Project Change Requests) management and issues management.

Education

  • Pontifícia Universidade Católica de São Paulo
    Bachelor of Business Administration - BBA
    2002 - 2007
  • Colégio Augusto Laranja
    1990 - 2000

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