Experience

International Life

• Greece
• Insurance
• 1 - 100 Employee

• Agency Support & Control Executive

  • Apr 2012 - Present

  • Issuing sales activity reports for the sales network, producing administrative documents and weekly statistics reports for the procedures and presentations • Support and supervise sales network regulation implementation • Ensure compliance with company regulations and legal obligations • Carrying out specific projects in liaison with the IT department • Assist in delivering projects for one or more Senior Managers other than the direct supervisor and external partners • Dealing with partner service and customer queries • Set-up and maintain organizational and effective filing systems for the office • Providing secretarial and administrative support to the Directors and international communication • Acting as a key point of contact on behalf of the Directors, ensuring effective & professional response and follow-up at all times Show less



Stochasis Management Consultancy SA

• External Collaborator - Junior Consultant

  • Jan 2012 - Apr 2012

  Sector Analysis and Studies: • Profiling the most important sector companies along with an appraisal of their market shares • Determination of total market size and analysis of the current financial data of the concerned companies • Analysis of the factors which affect the demand • Definition of the competitive environment and examination of the problems and prospects (Porter 5 forces analysis) • Analysis of the strengths, weaknesses, opportunities and threats (SWOT analysis) Sector Analysis and Studies: • Profiling the most important sector companies along with an appraisal of their market shares • Determination of total market size and analysis of the current financial data of the concerned companies • Analysis of the factors which affect the demand • Definition of the competitive environment and examination of the problems and prospects (Porter 5 forces analysis) • Analysis of the strengths, weaknesses, opportunities and threats (SWOT analysis)



Centrum S.A.- Strategic Marketing Research

• Qualitative Research Assistant

  • Jul 2011 - Oct 2011

  • Prepared discussion guides based on business briefs • Analyzed data and findings from in-depth interviews and focus groups • Identified new opportunities and emerging industry trends that help clients to create new products, services, experiences and communications for their consumers • Assisted in creating qualitative findings reports and final presentations for client firms with the goal of shaping and influencing effective sales strategic planning • Prepared discussion guides based on business briefs • Analyzed data and findings from in-depth interviews and focus groups • Identified new opportunities and emerging industry trends that help clients to create new products, services, experiences and communications for their consumers • Assisted in creating qualitative findings reports and final presentations for client firms with the goal of shaping and influencing effective sales strategic planning



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• Marketing Assistant

  • Jan 2011 - Jun 2011



ESOMAR

• Netherlands
• Market Research
• 1 - 100 Employee

• student guide-staff

  • Aug 2010 - Sep 2010

  Participation in the Congress "Odyssey 2010: The changing face of Market Research", Program : Future talents meet the industry Participation in the Congress "Odyssey 2010: The changing face of Market Research", Program : Future talents meet the industry



ATEbank

• Banking
• 100 - 200 Employee

• e-Banking Customer Service

  • 2008 - 2009

  • Receiving inquiries through inbound calls within a busy customer service team • Pro-actively responding to customer queries considering their transactions • Data inputting and information management • Liaising with the team leader to resolve any customer complaints/issues. • Receiving inquiries through inbound calls within a busy customer service team • Pro-actively responding to customer queries considering their transactions • Data inputting and information management • Liaising with the team leader to resolve any customer complaints/issues.