Experience

Tactacam LLC
• United States
• Retail
• 1 - 100 Employee
• Site Reliability Engineer

  • Oct 2023 - Present


TAG - The Aspen Group

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Senior Systems Engineer

  • Jan 2022 - Oct 2023

  Chicago, Illinois, United States



Kaplan

• United States
• Education Administration Programs
• 700 & Above Employee

• Systems Engineer II

  • Nov 2018 - Jan 2022

  Greater Chicago Area ▪ VMWare: vCenter and ESXi ▪ Windows Server: 2008R2-2019 ▪ Linux: Ubuntu, CentOS, RHEL, and Amazon AMI ▪ NetApp Storage/SnapCenter ▪ Cloud: AWS and Azure ▪ HP Hardware: ProLiant DL360/DL380 G6-G9 servers, BL 460c G10, and HP StorageWorks MSA P2000 and 2050 ▪ Dell Hardware: EqualLogic SAN ▪ Windows Failover Clusters: File Server/SQL ▪ Scripting Languages: PowerShell, vbscript, and HTML5 ▪ Backups: Unitrends and AWS Glacier (Offsite); SOX Compliance… Show more ▪ VMWare: vCenter and ESXi ▪ Windows Server: 2008R2-2019 ▪ Linux: Ubuntu, CentOS, RHEL, and Amazon AMI ▪ NetApp Storage/SnapCenter ▪ Cloud: AWS and Azure ▪ HP Hardware: ProLiant DL360/DL380 G6-G9 servers, BL 460c G10, and HP StorageWorks MSA P2000 and 2050 ▪ Dell Hardware: EqualLogic SAN ▪ Windows Failover Clusters: File Server/SQL ▪ Scripting Languages: PowerShell, vbscript, and HTML5 ▪ Backups: Unitrends and AWS Glacier (Offsite); SOX Compliance ▪ F5 load balancer: Load Balancing App Pools ▪ SFTP ▪ On-call support rotation (PagerDuty/ServiceNow) Show less



Hutchinson, Shockey, Erley & Co.

• United States

• Systems Engineer

  • Dec 2013 - Nov 2018

  ▪ Backups: Veeam Backups and Replication, tape backup, and offsite archiving. Datto Backupify for O365 ▪ Windows Server 2008-2012 ▪ VMWare: vCenter and ESXi ▪ Microsoft Active Directory design, configuration, and administration ▪ Mimecast Spam Protection M3 product including managing gateway policies ▪ Citrix XenApp 7.6 Farm, NetScaler 11 and UPM ▪ HP Hardware: ProLiant DL360 G8 Servers and HP StorageWorks P2000 ▪ EMC VNX Storage ▪ 3PAR StoreServ… Show more ▪ Backups: Veeam Backups and Replication, tape backup, and offsite archiving. Datto Backupify for O365 ▪ Windows Server 2008-2012 ▪ VMWare: vCenter and ESXi ▪ Microsoft Active Directory design, configuration, and administration ▪ Mimecast Spam Protection M3 product including managing gateway policies ▪ Citrix XenApp 7.6 Farm, NetScaler 11 and UPM ▪ HP Hardware: ProLiant DL360 G8 Servers and HP StorageWorks P2000 ▪ EMC VNX Storage ▪ 3PAR StoreServ 7000 ▪ Microsoft SQL Server (2008/2012) ▪ Exchange 2010 design, configuration, and administration ▪ Microsoft Office 365 design, implementation, and support ▪ SCCM 2012R2 ▪ Understanding of Networking Concepts ▪ Linux server: RHEL ▪ Scripting Languages: PowerShell and vbscript ▪ Excellent Customer Service providing 1st/2nd/3rd tier support and white glove treatment Show less



Metropolitan Bank Group

• Server Engineer / Patch Management Specialist

  • Jul 2011 - Dec 2013

  ▪ Configured CommVault backups for VMs ▪ Resolved CommVault backup errors ▪ SCCM 2007 ▪ XenServer Builds, Upgrades, and Hotfixes ▪ Monitored/Repaired SQL log shipping ▪ Handled SCOM alerts ▪ Verified DFS-R and CommVault backup job reports ▪ Administered: Active Directory, Exchange 2010, Lync, and Barracuda web filter 410

• Help Desk / Field Technician

  • Dec 2006 - Jul 2011

  ▪ Support calls and tickets: resolved concerns over the phone/remote access ▪ Visited branches to effectively deal with diverse hardware or software related issues ▪ Norton Ghost 11: Imaging desktops and laptops ▪ Printers: Troubleshooting and configuration



Methodist Hospital of Chicago

• United States
• Religious Institutions
• 1 - 100 Employee

• Data Analyst

  • Dec 2005 - Dec 2006

  ▪Make corrections on data entered into the system ▪Some hardware support ▪Run compliance reports