Topline Score

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Experience

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Operations
      • Mar 2013 - Present
    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Area Manager
      • Feb 2011 - Present
    • United States
    • Retail
    • 700 & Above Employee
    • District Manager
      • Nov 2005 - Oct 2010
    • Software Development
    • 1 - 100 Employee
    • District Manager
      • Nov 2005 - Oct 2010

      Responsible for up to 22 store locations while training an Area manager. Schedule regular store visits to ensure compliance in all areas of customer service, store operations, and loss prevention. Train, challenge, motivate, encourage, and provide constructive guidance to Store Managers and Area Managers related to all areas of effective operations. Responsible for ensuring that Store Managers and Area Managers hire qualified candidates and ensure that all associates are properly trained. Ensured maximum profitability through execution of short and long term strategies as set forth by the company. Responsible for recording and assisting the store management teams in researching any merchandise/asset discrepancies from the inventory /bulk counts. Ensured that the company's mission is upheld at all times by communicating standards of operations, and providing direction to the management teams and associates. Provided guidance on ensuring that all stores created exceptional experiences for every customer on every visit. This was done by having product knowledge, asking open ended questions, being attentive to all of our customer needs. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Regional Manager
      • Jul 2005 - Nov 2005

      Responsibilities included identifying business opportunities for each property within my region. Supervised three properties with revenues in excess of 12.3 million dollars. Responsibilities included identifying business opportunities for each property within my region. Supervised three properties with revenues in excess of 12.3 million dollars.

    • District Leader
      • Mar 2002 - Jun 2005

      Responsible and accountable for driving district-wide business results thru the effective coaching of Store Managers in the key areas of rental and retail revenue growth, managing expenses, store experience, marketing execution, and developing people. Responsible for providing communication between the district and appropriate Blockbuster leadership regarding business initiatives, company sales, service, performance standards, and goals. Supervision of eleven different locations with a yearly revenue volume of eighteen million dollars. Show less

    • United States
    • Restaurants
    • Area Manager, District Manager, and General Manager
      • Apr 1975 - Mar 2002

      Includes management of nineteen restaurants, each earning gross revenues in excess of one million dollars. Responsible for personnel services for corporate management, maintenance and repairs, and cost control Implemented empowerment management techniques with site managers. Assisted in all phases of new store openings for over 20 stores. Management of corporate manager personnel services including the policies and procedures manual and new product training. Texas Health Department liaison including implementing new procedures and guidelines. Developed and implemented a district wide health inspection system for the North Texas Region. Top Ten District Manager in "First Rate" category in the U.S. Responsible for personnel, inventories, A/P, A/R, ordering, cost control and maintenance of each district restaurant. Top Ten Restaurant Manager in "overall" category in North Texas for three years. Show less

Education

  • Northwood University
    Bachelors, Business Administration
    1997 - 1999

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