Experience

United Regional Health Care System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Principle Trainer: Professional Billing, Hospital Billing, SBO

  • Dec 2018 - Present



Security Finance

• United States
• Financial Services
• 700 & Above Employee

• Talent Acquisition Specialist

  • Apr 2016 - Aug 2018

  Partner with Supervisors and Vice-President to determine staffing needs. Full Cycle Recruiting to include interviews, background screenings, hiring decisions for both exempt and non-exempt positions, and onboarding. Build and manage a network of internal and external clients to maximize goal effectiveness. Conduct New Hire Training Classes to introduce new employees with policies, practices and the branch operations systems. Work with HR to ensure compliance with all federal/state… Show more Partner with Supervisors and Vice-President to determine staffing needs. Full Cycle Recruiting to include interviews, background screenings, hiring decisions for both exempt and non-exempt positions, and onboarding. Build and manage a network of internal and external clients to maximize goal effectiveness. Conduct New Hire Training Classes to introduce new employees with policies, practices and the branch operations systems. Work with HR to ensure compliance with all federal/state laws and regulations. Show less Partner with Supervisors and Vice-President to determine staffing needs. Full Cycle Recruiting to include interviews, background screenings, hiring decisions for both exempt and non-exempt positions, and onboarding. Build and manage a network of internal and external clients to maximize goal effectiveness. Conduct New Hire Training Classes to introduce new employees with policies, practices and the branch operations systems. Work with HR to ensure compliance with all federal/state… Show more Partner with Supervisors and Vice-President to determine staffing needs. Full Cycle Recruiting to include interviews, background screenings, hiring decisions for both exempt and non-exempt positions, and onboarding. Build and manage a network of internal and external clients to maximize goal effectiveness. Conduct New Hire Training Classes to introduce new employees with policies, practices and the branch operations systems. Work with HR to ensure compliance with all federal/state laws and regulations. Show less



Bluecross Blueshield

• Wichita Falls, Texas

• Supervisor Claims/Membership

  • Apr 1999 - Apr 2016

  Professional Skills • Excellent communication and interpersonal skills • Over 17 years of experience in the Health Insurance Industry • Extensive Leadership experience with a wide range of responsibilities to include: hiring manager functions, leadership development, and driving strategic performance initiatives • In depth knowledge of healthcare benefits and practices • Proven success in matrix leadership and working with cross-functional teams • Facilitated Diversity… Show more Professional Skills • Excellent communication and interpersonal skills • Over 17 years of experience in the Health Insurance Industry • Extensive Leadership experience with a wide range of responsibilities to include: hiring manager functions, leadership development, and driving strategic performance initiatives • In depth knowledge of healthcare benefits and practices • Proven success in matrix leadership and working with cross-functional teams • Facilitated Diversity and Inclusion Training across the organization • Over 3 years of recruiting/hiring experience Membership Supervisor (2015 – 2016) Manage membership operations to include inventory, providing interdepartmental support, and supervising direct reports to include virtual staff Daily interaction and coordination with Marketing, HR Representatives, Vendors, and Brokers to resolve employee eligibility needs Support Open enrollment for new and existing business Responsible for the reporting of various membership metrics for external auditing purposes Claims Supervisor (2005 – 2015) Oversee day-to-day operations to include inventory and supervising direct and indirect reports Drive strategic organizational goals from a claim processing perspective Coach employee performance and promote continued development Manage employee personnel issues to include hiring, promotions, attendance, and payroll reporting Collaborate with other departments for a solutions-oriented approach to serving our members Serve on various committees and work groups throughout the division Show less Professional Skills • Excellent communication and interpersonal skills • Over 17 years of experience in the Health Insurance Industry • Extensive Leadership experience with a wide range of responsibilities to include: hiring manager functions, leadership development, and driving strategic performance initiatives • In depth knowledge of healthcare benefits and practices • Proven success in matrix leadership and working with cross-functional teams • Facilitated Diversity… Show more Professional Skills • Excellent communication and interpersonal skills • Over 17 years of experience in the Health Insurance Industry • Extensive Leadership experience with a wide range of responsibilities to include: hiring manager functions, leadership development, and driving strategic performance initiatives • In depth knowledge of healthcare benefits and practices • Proven success in matrix leadership and working with cross-functional teams • Facilitated Diversity and Inclusion Training across the organization • Over 3 years of recruiting/hiring experience Membership Supervisor (2015 – 2016) Manage membership operations to include inventory, providing interdepartmental support, and supervising direct reports to include virtual staff Daily interaction and coordination with Marketing, HR Representatives, Vendors, and Brokers to resolve employee eligibility needs Support Open enrollment for new and existing business Responsible for the reporting of various membership metrics for external auditing purposes Claims Supervisor (2005 – 2015) Oversee day-to-day operations to include inventory and supervising direct and indirect reports Drive strategic organizational goals from a claim processing perspective Coach employee performance and promote continued development Manage employee personnel issues to include hiring, promotions, attendance, and payroll reporting Collaborate with other departments for a solutions-oriented approach to serving our members Serve on various committees and work groups throughout the division Show less