Experience

45TH MEDICAL GROUP - US AIR FORCE HOSPITAL
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Program Support Assistant

  • 2019 - Present


Defense Medical Readiness Training Institute, San Antonion, Texas

• Program Director

  • Jul 2015 - Present

  LEADERSHIP •Director of Combat Medicine Branch: Implemented strategies and developed processes impacting new staff appointments, promotions, retirements, transfers, separation and terminations. •Member of Executive Steering Counsel and Subject Matter Expert at the Defense Medical Readiness Institute. PROJECT MANAGEMENT •Managed a $3M Combat Casualty Care Course (C4) program; supervised 30 staff providing C4 training to 597 tri-service providers in the Joint Base San Antonio Region and worldwide. •Oversaw the development of the critical tasks taught in Combat Casualty Care Courses. •Facilitated process improvement working group meetings to review operations and to discuss opportunities for course curriculum improvement. EVALUATION/ANALYSIS •Operations Analyst: Conducted theoretical, statistical and simulator analyses of complex systems; interpreted results of fundamental operations research studies. •Initiated and reviewed detailed analyses of staff management practices and standard operating procedures (SOPs); created program reports and advised senior leadership on recommendations. •Performed evaluation and analysis of 27 course completion assessments, identified high-risk areas including more seating quotas, change course schedules, and course curriculums. Show less



Florida Department of Education

• Dairy Product Manufacturing
• 700 & Above Employee

• Vocational Rehabilitation Technician

  • Dec 2017 - Feb 2019

  •Maintains quality data records, compiles information, and prepares reports for internal and external customers. Monitors and inspects client’s records for accuracy ensuring recording prepared unplanned audits. •Office Safety Officer-performs monthly AED inspections and facilitate quarterly fire drills •Creates and approves client authorizations for services in the Vocational Rehabilitation system; ensuring vendors are paid in efficiently and timely manner. •Performs monthly reconciliation procedures of outstanding authorizations that falls beyond 90 days. •Provide preliminary review of client’s records as it relates to state law and maintain zero discrepancies. •Schedule appointments for clients with outside agencies and vendors; and ensure they are notified of their appointment dates. •Provides guidance and instructions to vendor and clients for the delivery and receipt of goods and services. •Promotes and ensures adherence and compliance to Federal and State policies and procedures in providing services to clients. •Builds and sustains positive relationships with customers and vendors Show less


Transitioning to new position
• Healthcare Professional

  • Aug 2017 - Feb 2019


3rd Medical Logistical Company

• Commanding Officer

  • Jul 2012 - Jul 2015

  LEADERSHIP •Commanding Officer: Supervised the execution of all phases of the supply chain management processes for 26 customers in the Pacific Asia Region (Philippines, Korea, Thailand, Mongolia, Hawaii, Japan, Cambodia, and Australia). •Supervised 74 active duty and civilian personnel within seven divisions; provided high quality, medical logistics operations supporting 26,000 personnel in the Pacific Asian Region. SUPPLY CHAIN MANAGEMENT •Conducted annual cost benefit analysis on $38 million medical supply inventory; identified high/low volume items distributed throughout warehouse; based on an operational algorithm, identified critical high-volume supplies to store and to incorporate just-in-time delivery. •Managed a Defense Medical Logistics Standard Support Inventory; utilized system to direct the continuous oversight of 30K sq. ft. warehouse for a $38 million medical and dental inventory. COORDINATIN/FACILITATION •Facilitated a medical supply training symposiums for customers and stakeholders involved in providing medical treatment services to patient in Pacific Asia Region. •Earned the reputation of creating a culture of excellence within the organization by promoting teamwork and professional/personal development among a multinational staff. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Head of Operation Management Department

  • Sep 2011 - Jul 2012

  LEADERSHIP •Department Head: Managed 120 staff members within four divisions in Security, Linen, Housekeeping, and Customer Service Desk operations.•Supervised 56 housekeeping personnel in maintaining cleanliness and orderliness of a 400k square foot facility.•Orchestrated a customer centered service philosophy throughout the department incorporating the voices of customer in standard operating procedures.PROJECT MANAGEMENT•Managed a $1.5 million departmental budget and $2.7 million in equipment and supplies; established an equipment maintenance program enabling a cost avoidance of $250,000 in maintenance cost.•Green Belt Coordinator; Facilitated and coordinated a 6 month departmental Lean Six Sigma Project within the Pharmacy Department identified 5 rapid improvement areas within the pharmacy operating procedures.•Established a customer service drop-box program where patients and staff identified areas in the hospital that required immediate or long-term improvements Show less

• Medical Operations Planner

  • Apr 2010 - Sep 2011

  COORDINATION/MANAGEMENT•Medical Planner: Served as medical subject manner expert and adviser to the Fourth Fleet Commander provided Force Health Protection recommendations for the delivery of humanitarian medical assistance in nine Caribbean, Latin American, and South American countries.•Supervised medical support operations for a 1,000-bed U.S. Navy Hospital Ship’s (USNS COMFORT’); managed a $2.4 million operating budget. •Synchronized multi-agency efforts supporting humanitarian assistance; facilitated communications between the Department of Defense, United States supporting agencies including the American Embassy, Foreign National Leadership, and Ministry of Health/Agriculture representatives.LOGISTICS SUPPORT•Performed quantitative and qualitative analyze on host nations current medical surveillance programs to determine the most effective medical care the US Navy Hospital ships can delivery to their population at lowest cost while maintaining the safety and quality of the service rendered. •Provided administration and medical Show less



Navy Medicine Support Command, NAS JAX, FL.

• Senior Medical Executive Assistant

  • Jul 2007 - Apr 2010

  ADMINISTRATION •Executive Assistant: Maintained a database and contact information for over 200 personnel and generated weekly update reports to the Commander’s Executive Leadership. •Drafted reports for the Commander’s analysis and evaluation of the effectiveness of health service activities and systems within the organization. SCHEDULING/COORDINATION •Served as the commander’s right hand in the development, monitoring and execution of health service support programs, systems and health service resources for all assigned subordinate commands. •Managed travel including hotel accommodations, airline reservations, rental cars, car services, meals, events, and other needs necessary; prepared materials when requested, using Microsoft Office. •Coordinated with over 50 organizations to ensure deployed personnel and their families received needed support Show less



Naval Health Clinic Charleston, SC

• Department Head of Material Management/Healthcare Administrator

  • Jun 2005 - Apr 2007

  PROGRAM MANAGEMENT/LEADERSHIP •Department Head: Managed $13 million equipment budget and $2.7 million in support contracts to support 60,000 beneficiaries. •Agency Program Coordinator: Managed a $1.3 million Government Purchase Card Program. •Supervised 13 staff personnel; managed $1.1 million departmental operating budget. •Received passing compliance score on annual Procurement Acquisition Program Inspections. LOGISTICS/CONTRACT •Representative: Administered and managed 103 healthcare professional contracts. •Established and maintained 97% medical supply filled rate records. •Facilitated process improvements initiatives resulting in better customer service to our stakeholders in all facets of the supply chain management process. . Show less



Navy Fleet Surgical Team

• Medical Regulating Control Officer

  • Jun 2003 - Jun 2005

  OPERATIONAL SUPPORT/ADMINISTRATION •Developed medical contingency operations plans for three Navy ships (USS KEARSARGE, USS BATAAN, and USS WASP) in response to Hurricane Isabel. •Coordinated effective communications between multiple Navy ships and monitor the tracking of injured patients from one level of care to a higher echelon of treatment. •Provided medical program assessments, health delivery systems analysis, and process improvement recommendations for strategic development of future medical support. Show less



Naval Dental Center, Mid-Atlantic

• Department Head of Material Management

  • Mar 2000 - Jun 2003

  MANAGEMENT •Department Head: Managed a $1 million annual budget and oversaw $15 million dental equipment inventory. •Supervised 25 sailors and civilians providing dental logistics support for over 20K beneficiaries in the Hampton Roads catchment area. •Program manager of the organization’s “Standardization Program” maintained cost avoidance of over $500k and increased economy of scales. CONTRACT/LOGISTICS SUPPORT •Directed Supply Chain Management processes for nine dental clinics in Hampton Roads region. •Coordinated and managed four healthcare contracts encompassing 200 contracted healthcare professionals. •Performed internal audit on all outgoing expenditures consisting of monthly review of invoices prior to customer delivery. . Show less